Ok, so i booked this hotel as we were having our college reunion at this venue. Room was huge, but the a. C. Was a bit of an issue. Though b'lore boast of nice weather, it was hot and a. C. Didn't bothered to cool. Took forever to get a temperature in room lower. And of-course there was no fan in room. Then there is washroom - amenities, not an issue. The shower area had drain on the wrong side of the slope. So the water accumulated in the shower area and then overflowing in the bathroom and eventually into the room. Then there was this issue with room service. Had couple of friend who arrived a bit earlier to catch up with me. So we ordered a couple of beers and asked for chilled beer. I was very specific that i want chilled beer with chilled glasses. I was very specific that i am not bothered with brand as long as it was chilled. The guy recommended a local indian brand and i okayed. 15 minutes later the guy walks in with beers that i dont even considered cold, forget chilled. So i aksed to replace it and the guy goes - they cannot change it now that the bill has been printed. And i was like, so get me chilled beer -another brnad and change the bill. So after a short argument and couple of phone calls the beers were returned. And then 30 minutes and 2 phone calls later the guy brings cold beers (not chilled) and then we had to get ice bucket and for the first time in my life i had a beer with ice. So thats about it. The breakfast and the food was good - no complaint whatsoever.