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Review Of The Haritage Shimla

Lalpani, Shimla | 10 minutes walk to The Ridge of Shimla

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    47 Ratings, 18 Reviews

    excellent
    19%
    very good
    15%
    average
    21%
    poor
    9%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 1
    • 5
    • 4
    • 1
    • 1
    • 3
    • 1

    Rating Categories

    • Location2.4
    • Cleanliness2.6
    • Value For Money2.3
    • Facilities2.5
    • Checkin Experience2.8
    • Wifi2.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the proximity of the property to the old bus stand in Shimla, making it easy to locate. Some found the service and staff helpful, and the cleanliness satisfactory in certain areas. They also noted that it’s budget-friendly. However, many expressed dissatisfaction regarding room conditions, lack of amenities, and issues with access, cleanliness, and service quality.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    srijita g.solo

    I reached there but there was no one in the reception. Then I couldn't call the contact because my phone was stolen . I waited long and screamed for if there was anyone or not then I came back and stayed in nearby hotel . There was no boarder also

    Travel Month: Oct 2025

    Room: Single-occupancy Room

    1.0

    reality is different than pictures

    majid m.solo

    Did not stay as the place was different then as it was shown in pictures. Lost my money

    Travel Month: Jun 2025

    Room: Single-occupancy Room

    1.0

    Don’t book

    nidhi c.couple

    Horrible experience. The place is shady with musty rooms. The bedsheets were dirty, no AC, no path from the main road, you have to walk down almost like a trek.

    Travel Month: Jun 2025

    Room: Deluxe Room (Couple)

    3.0

    Average Stay

    sahil s.family with 2 kids

    On inquiry I found that the hotel price at your app is costlier than the on ground real price and more over no information on Car Parking and the distance from nearest car parking is available at your app which creates inconvenience for the tourist after the booking as he has already made the booking on your app.

    Travel Month: Mar 2025

    Room: Triple-sharing Deluxe Room

    1.0

    Terrible Stay

    shivam v.

    Worst stay ever, booked this hotel after inquiring about early check-in, after getting confirmation room was booked, then also denied early checkin. This hotel is so far from mall road and you have to walk downhill to reach there which is very difficult. Bad rooms, worst service, smelly rooms, terrible washrooms, very rude behaviour by staff. These rooms weren’t even worth 1k for which they are charging 3k. Never stay here.

    Travel Month: Dec 2024

    Room: Deluxe Room (Couple)

    1.0

    Terrible Stay

    nishant.business

    there was no hot water in the hotel. rooms were very bad . bedsheets were stained . there was no one on reception.

    Travel Month: Jun 2024

    Room: Triple-sharing Deluxe Room

    3.0

    Not as much expected. Average experience

    vishal a.couple

    It's just budget friendly. Bathroom is smelly and hand-wash bottle is already empty. Not recommended for couples

    Travel Month: Jun 2024

    Room: Deluxe Room (Couple)

    3.0

    Stay is average

    pushkar m.business

    No facility of food. Service is limited. Cleanliness is good but room are not aery. One should hove sunlight for stay as well. Toilets are clean and there is hot water in geysers. Stay is average as when compared to other hotels in vicinity. Rest everthing is good. Very near to old bus-stand shimla. There is proper arrangement of blankets and cult for stay. Water is avaliable in hotel

    Travel Month: Sep 2023

    Room: Deluxe Room (Couple)

    2.0

    Poor Stay

    satyaprakash k.solo

    Tv not working bad way of talking

    Travel Month: Aug 2023

    Room: Single-occupancy Room

    2.0

    E

    rudrendra n.solo

    No proper footpath to reach the hotel. Also, very dirty kitchen. Over expensive food. If u book any vehicle from the hotel then the charges 3 to 4 times, than the actual charge. It's better to book by yourself.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Single-occupancy Room

    5.0

    Excellent service and food quality

    sudhanshu t.couple

    Best view from the hotel and also enjoy the area

    Travel Month: Apr 2023

    Room: Deluxe Room (Couple)

    1.0

    No food

    harish k.loyalty-icon

    No water even for poooo they may told you for carry your own water for toilets

    Travel Month: Jun 2022

    Room: Deluxe Room (Couple)

    1.0

    0 star

    anmol b.

    One of the worst experience. No water in hotel.

    Travel Month: Jun 2022

    Room: Deluxe Room (Couple)

    3.0

    Very difficult to find property

    navneet d.

    The property was 300 meters downhill from the road where you don't have any parking in a 1km area. you will get a very small box room with no windows.

    Travel Month: May 2022

    Room: Deluxe Room (Couple)

    4.0

    It was quite good

    ajay t.

    Easy to access, staff was so helpful

    Travel Month: Mar 2022

    Room: Triple-sharing Deluxe Room

    • user photos

    The Haritage Shimla has replied on Thu Apr 07 11:06:50 IST 2022

    Dear guest, i appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us. Regard dev bansal manager the haritage shimla

    1.0

    Worst experience

    harsh s.

    Did not check in at hotel after seeing the location of hotel and didn't get my refund

    Travel Month: Jan 2022

    Room: Deluxe Room (Couple)

    4.0

    This hotel i just awesome

    arijit r.

    It's situated just below of shimla old bus stand. No problem to find out the property

    Travel Month: Jan 2022 (5-Night Stay)

    Room: Single-occupancy Room

    The Haritage Shimla has replied on Mon Jan 31 08:00:28 IST 2022

    Delightful rating based on your recent stay experience at the heritage shimla. We look forward to welcoming you back soon. Regards, manager the haritage

    5.0

    Excellent Stay

    manish s.

    It's a good place for families or friends

    Travel Month: Jan 2022

    Room: Deluxe Room (Couple)

    The Haritage Shimla has replied on Sun Jan 16 09:06:12 IST 2022

    Dear guest thank you for choosing our hotel for you comfortable stay we are glad, you liked our services and the hotel. Your appreciation words boost my morale thank you once again for staying with us. We look forward to welcoming you back soon.

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