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Review Of The Heritage, 15 mins from Chawk Bajar0123401234

Chauk Bazaar, Darjeeling | 2.5 km drive to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    3.8
    Very Good

    371 Ratings, 186 Reviews

    excellent
    38%
    very good
    25%
    average
    14%
    poor
    8%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 5
    • 4
    • 3
    • 5
    • 5
    • 5

    Rating Categories

    • Location2.8
    • Cleanliness3.8
    • Value For Money3.0
    • Food3.0
    • Facilities3.4
    • Child Friendliness2.8
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    Review Summary

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    This property has received appreciation for its breathtaking views, especially from the rooms, and the friendly, helpful staff. Guests enjoy the clean and well-maintained spaces along with decent food options. However, many have mentioned that the location is challenging to access due to narrow roads and the distance from the main market, which can complicate transport.

    Sort by:

    Positive first
    5.0

    पैसा उसुल

    manoj k.family

    यह hotel में बहुत अच्छा है और चौक बाजार से 15 मिनिट की दूरी पर है। होटल के सभी स्टाफ़ बहुत ही सहयोगी एवं सकारात्मक सोच वाले हैं। यहाँ साइट सिंग के लिए hotel का अपना गाड़ी है । आप चाहें तो यहीं गाड़ी बुक कर सभी जगह घूमने जा सकता है।

    Travel Month: Oct 2025

    Room: Deluxe Non View Room|Deluxe View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Wed Oct 29 09:28:56 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    4.0

    Good Stay

    ramachandrappa s.group

    Accessibility is the irony to reach this location. Very interior with narrrow and turning roads coupled with traffic jam barring this, the stay was good duly supported by managemwnt.

    Travel Month: Oct 2025

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Mon Oct 13 10:14:31 IST 2025

    “Thank you for sharing your feedback with us. We’re happy you had a good stay and will use your suggestions to make your next visit even better. We’d be glad to welcome you again anytime!”

    5.0

    Excellent Stay

    padmanabhan p.family

    good.

    Travel Month: Oct 2025

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Tue Oct 14 17:29:14 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    Lovely stay

    nirav k.couple

    The stay was really good even though they had no staff the owners are greatt as they are veryy friendly and requests are quickly givenn would 1000% recommend will be back

    Travel Month: Oct 2025

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Tue Oct 07 19:46:33 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    2.0

    Poor Stay

    santosh n.couple

    finding a hotel was difficult were situated on the lower side The overall service was not good

    Travel Month: Sep 2025

    Room: Deluxe View Room|Deluxe Non View Room

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    The Heritage, 15 mins from Chawk Bajar has replied on Tue Oct 07 19:47:07 IST 2025

    “Thank you for taking the time to leave us a review. We’re sorry to hear your stay didn’t fully meet expectations, but we truly value your feedback as it helps us improve. We hope you’ll give us another chance to welcome you back and provide a better experience.”

    5.0

    Excellent Stay

    tasgheer e.family with 1 kid

    very nice property. Hygienic place. amenities was perfect. Cab service of Property itself.

    Travel Month: Sep 2025

    Room: Deluxe View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Tue Oct 07 19:46:46 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    4.0

    over all nice ex

    victor.solo

    ya stay was great.. good staff & behaviour .. room was very nice with awesome view .. just the location is quite inside!

    Travel Month: Sep 2025

    Room: Deluxe Non View Room

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    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:27:41 IST 2025

    “Thank you for sharing your feedback with us. We’re happy you had a good stay and will use your suggestions to make your next visit even better. We’d be glad to welcome you again anytime!”

    5.0

    stayed for 3 days

    deepansh s.family

    awesome experience , beautiful view from the room itself and room was neat n clean , bathroom was clear

    Travel Month: Sep 2025

    Room: Deluxe View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:28:30 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    Excellent Stay

    saikat s.group

    The hotel is top-notch with excellent quality, and the behaviour of the hotel staff feels like family. I recommend everyone to come here.

    Travel Month: Sep 2025

    Room: Deluxe Non View Room

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    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:28:59 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    Good service

    ankit b.family

    Near main market, Good Parking Space avilable. Behaviour of staff is good..

    Travel Month: Sep 2025

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:29:18 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    Best hotel in Darjeeling, near mall road

    debangaraj.couple

    I recommend everyone to stay at this hotel. Best hotel at this budget. Service is very good.

    Travel Month: Sep 2025

    Room: Deluxe Non View Room

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    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:29:28 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    1.0

    बेकार होटल

    abuzer k.group

    I want to tell that this hotel was the worst experience of my life. Also, the staff behaved badly. The biggest problem I faced was taking my own car to the hotel. The hotel is located 2 km below the mountain and on the dirtiest roads. It is very difficult to take your car to the hotel in such a narrow lane. Also, one's condition becomes worse while reaching the hotel on foot and in the day. There is a no entry. You cannot take your car out on your own. If you want to take your car up, the hotel provides a driver who charges Rs. 500 for taking the car up. So, any customer who goes there should take a decision after thinking carefully and avoid this hotel. There is a very best hotel on the road towards the top.Thank you.

    Travel Month: Aug 2025

    Room: Deluxe Non View Room|Deluxe View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:30:15 IST 2025

    “Thank you for taking the time to leave us a review. We’re sorry to hear your stay didn’t fully meet expectations, but we truly value your feedback as it helps us improve. We hope you’ll give us another chance to welcome you back and provide a better experience.”

    5.0

    THE HERITAGE NOT A HOTEL ITS LIKE A HOME IN HEAVEN

    bittoo.couple

    Hotel was good and room are clean and Mountain View in my first morning in Darjeling is very beautiful like a I’m living in heaven,the heritage hotel manager are very polite, helpful and staff is also good. Breakfast and dinner is also good,and a girl who serve the food her name is balika so cute and very nice girl overall my review is the heritage hotel is best for low budget friendly and amazing view

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe View Room

    • user photos
    • user photos

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:30:54 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    1.0

    Terrible Stay

    srilekha.

    Okay

    Travel Month: Aug 2025

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:31:25 IST 2025

    “Thank you for taking the time to leave us a review. We’re sorry to hear your stay didn’t fully meet expectations, but we truly value your feedback as it helps us improve. We hope you’ll give us another chance to welcome you back and provide a better experience.”

    1.0

    Misleading Location, Dirty room & washroom. No service

    mousumi s.couple

    Location- 1. Totally different direction of what you are seeing on Maps. Location is almost 2 km from the downhill of Chawk Bazar. The road is not safe after sundown because there is no street light. The road is almost 30-45° downhill and totally zig zag. Thank God we had bike otherwise we wouldn't be able to reach the hotel. (no other transport available to go there). As we were not able to find the hotel we requested if someone could come at Chawk bazar and guide us. But hotel said to take help from local vendors for guidance and disconnected the call. As we have already paid to MMT Otherwise would not have boarded to hotel. 2. Dirty rooms- There are gutka spits on the windows of the room. 3. Dirty washroom- There is yellow stickyness on the toilet seat. when we requested hotel management to clean it they informed that after check-out only they can clean the room and washroom. There is no daily cleaning of room and washroom available. 4. Restaurant Service- we have ordered a Chicken Club sandwich and Chicken soup at 5:17 pm but after multiple follow ups they provided the order at 6:44 pm. They took almost 1.5 hr to make a simple sandwich and Chicken soup. The food was not good at all.

    Travel Month: Aug 2025

    Room: Deluxe View Room

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    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:31:44 IST 2025

    “Thank you for taking the time to leave us a review. We’re sorry to hear your stay didn’t fully meet expectations, but we truly value your feedback as it helps us improve. We hope you’ll give us another chance to welcome you back and provide a better experience.”

    5.0

    excellent hospitality!!!

    deboshree h.group

    Friendly and helpful staff,clean and comfortable room A Comfortable Stay with Excellent Service Rating:5/5 stars Review: I recently stayed in room 201 at the Heritage homestay, and I was thoroughly impressed with the cleanliness and comfort it provided. The room was spacious, well-maintained, and equipped with all the necessary amenities. The bed was incredibly comfortable, and the pillows were just right. The bathroom was clean and had a good water supply. Highlights: - Friendly and helpful staff - Excellent location with easy access to local attractions - Clean and comfortable room - Good amenities, including flat-screen TV Overall: I would highly recommend this hotel room to anyone looking for a comfortable and convenient stay. The staff were friendly and accommodating, and the room exceeded my expectations. I would definitely stay here again. Rating Breakdown: - Cleanliness: 5/5 - Comfort: 5/5 - Amenities: 4.5/5 - Staff: 5/5 - Location: 5/5 - Value: 5/5

    Travel Month: Aug 2025

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:34:12 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    Fantastic Hotel The Heritage Darj

    sonit s.family with 1 kid

    I recently stayed at The Heritage Darjeeling and overall, it was a wonderful experience. The location is absolutely stunning, offering breathtaking views that truly justify the extra cost for a view room. Everything about the hotel exceeded my expectations, from the comfort of the rooms to the warmth of the staff. However, there were a few minor points worth mentioning. The breakfast provided was just average—nothing extraordinary and could be improved in terms of variety and quality. Also, the location, while beautiful, is a bit challenging to access, so it might not be convenient for everyone to reach easily. Despite these small drawbacks, I thoroughly enjoyed my stay and would recommend The Heritage Darjeeling for anyone looking for a peaceful and scenic getaway.

    Travel Month: Aug 2025

    Room: Deluxe Non View Room

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    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:35:19 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    Budget stay

    sourab s.couple

    We stayed here for a day during our bike trip to Darjeeling. The property offers safe parking, the staff is very polite, and the deluxe room was well with no view considering the budget stay. Overall, it’s good value for money. The only minor issue is that the approach road to the main road is a bit challenging.

    Travel Month: Aug 2025

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:35:11 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    very goo

    vipul p.family with 2 kids

    this is very good and administration is very well staffs also very good we are satisfied

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Non View Room

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:35:03 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

    5.0

    Excellent Stay

    aakash s.couple

    Too good , the view from room is awesome , staff is very coperative , Overall best experience.

    Travel Month: Aug 2025

    Room: Deluxe View Room

    • user photos

    The Heritage, 15 mins from Chawk Bajar has replied on Sat Sep 27 12:34:47 IST 2025

    “Thank you so much for your wonderful review! We’re delighted you enjoyed your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you again soon!”

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