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Houseboat featuring an outdoor pool, kitchen & parking

Review Of The Heritage Group of Houseboats

Dal Lake, Srinagar | About a minute walk to Dal Lake

    User Rating & Reviews

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    3.7
    Very Good

    932 Ratings, 643 Reviews

    excellent
    52%
    very good
    11%
    average
    11%
    poor
    7%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 5
    • 1
    • 5
    • 1
    • 4
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.3
    • Value For Money4.2
    • Food3.7
    • Facilities4.1
    • Checkin Experience4.4
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    Review Summary

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    Guests appreciate the charm and beauty of the heritage houseboat on Dal Lake, highlighting its clean and cozy interiors, stunning views, and warm hospitality from the staff. Many mentioned the delightful home-cooked food and the attentive service provided by the caretakers. However, there are consistent complaints about poor food quality and limited options, as well as issues with basic amenities not being provided.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    puneet s.business

    fod was not good also not provided the even basic dental kit and sop...also ..limited breakfast only 2 egs omlet and 2 peace of beard....and in dinner only 2 dish and only 3 roti and food quality was also not good ...will not prefer this anymore to anyone

    Travel Month: Oct 2025

    Room: Superior Double Room

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    The Heritage Group of Houseboats has replied on Mon Oct 27 14:10:11 IST 2025

    Please Remove False Comments

    5.0

    Excellent Stay

    pankaj s.couple

    excellent property, very courteous staff, wonderful experience

    Travel Month: Oct 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Oct 27 14:10:27 IST 2025

    Thank You For Your Feedback

    1.0

    Terrible Stay

    iqbal h.couple

    The house boats is very poor , toilets are very bad condition and no water is available in the toilets.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Oct 27 14:10:46 IST 2025

    Please Remove False Comments

    1.0

    Terrible Stay

    kaushal k.business

    All over experience is very baf

    Travel Month: Sep 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Sep 15 11:53:01 IST 2025

    please remove false comments

    5.0

    value for money

    kunal b.couple

    It was cleanly, style roomy with excellent room service, morning breakfast was too good, and great value for money, very friendly staff

    Travel Month: Jul 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Wed Sep 03 12:50:23 IST 2025

    Thank You For Your Feedback

    5.0

    A Unique Houseboat Experience Full of Beauty and Calm

    ananya d.couple

    Peaceful stay on Dal Lake with beautiful views, warm hospitality, clean rooms, and tasty local food. A perfect heritage experience in the heart of Kashmir.

    Travel Month: Jul 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Wed Sep 03 12:50:28 IST 2025

    Thank You For Your Feedback

    5.0

    Heritage Charm, Great Food, and Unmatched Comfort

    rohan m.family

    The Heritage Houseboat was a peaceful retreat on Dal Lake. Beautiful traditional interiors, warm and helpful staff, and delicious home-cooked food made our stay special. The location is quiet and scenic — perfect for relaxation. We truly enjoyed every moment and would definitely recommend it to anyone visiting Kashmir.

    Travel Month: Jul 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Wed Sep 03 12:50:34 IST 2025

    Thank You For Your Feedback

    5.0

    A Peaceful Escape on the Lake – Truly Magical

    aarav s.couple

    Our stay at the Heritage Houseboat was absolutely unforgettable! The location is perfect — right on the peaceful lake, surrounded by beautiful views of the mountains. The houseboat itself is full of charm and tradition, yet very clean and comfortable. The staff was kind, attentive, and always ready to help with a smile. We were served fresh, delicious food that felt like home-cooked meals. Every detail was taken care of, from smooth check-in to warm hospitality. If you’re looking for a calm, scenic, and truly special experience in Kashmir, this heritage houseboat is the perfect place to be.

    Travel Month: Jul 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Wed Sep 03 12:50:40 IST 2025

    Thank You For Your Feedback

    2.0

    Poor Stay

    pavan k.family with 1 kid

    staying on boathouse was good, but no complementary refreshment , water bottle, booked 3 rooms but they give 3rd room in different boat , we not used. food quality was poor , as per paid amount not values for money

    Travel Month: Jun 2025

    Room: Superior Double Room

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    The Heritage Group of Houseboats has replied on Tue Jul 15 09:59:28 IST 2025

    we are verifying this issue

    5.0

    Best place

    ayaan m.business

    Our stay on heritage houseboat was the highlight of our trip. Calm surroundings, tasty meals, and lovely hosts

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Fri Jun 27 11:55:29 IST 2025

    Thank you for your feedback

    5.0

    Unforgettable

    neha v.couple

    Incredible experience! warm staff, great kashmiri cuisine, and the charm of traditional wooden interiors made it unforgettable

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Fri Jun 27 11:55:40 IST 2025

    Thank you for your feedback

    5.0

    Beautiful escape

    rohan n.couple

    Such a beautiful and unique stay! waking up to the water view was surreal. Everything was clean and well-kept

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Fri Jun 27 11:55:45 IST 2025

    Thank you for your feedback

    5.0

    Every moment was special

    ananya i.couple

    Loved every moment on the heritage houseboat. The food was delicious and the hospitality was top-notch. Felt like home.

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Fri Jun 27 11:55:49 IST 2025

    Thank you for your feedback

    5.0

    Peaceful

    vikram d.family

    A peaceful escape on the lake! the rooms were cosy, the staff was kind, and the view was magical. Will definitely come back

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Fri Jun 27 11:55:54 IST 2025

    Thank you for your feedback

    5.0

    Highly Recommended Place

    arjun m.couple

    Wow wow wow... It was an amazing stay at this place. The most cleanest place I have seen in Kashmir and very hygiene. The most important was the air conditioner that is in all the rooms. The roof top was amazing with fantastic views and we stayed the most of our time at the roof top. The food was delicious with many varieties. The staff is always available 27×7... I highly recommend this houseboat.

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Jul 28 09:03:34 IST 2025

    Thank you for your feedback

    5.0

    Awesome boats

    priya s.family

    Very good hospitality given by the heritage group of houseboat. Specially recommended for all the people to visit this and special mention to mr. Hanan for taking care of our family members.

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Jun 23 17:04:45 IST 2025

    Thank You For Your Feedback

    5.0

    Best houseboats

    rahul v.family

    This is our first time in kashmir and we stayed at heritage houseboat for one night's and we hired the full houseboat with four rooms and we had a great time and the houseboat is fully air conditioned and these houseboat have the best roof top that you can enjoy the best views and spend the most of the time on the roof top. These houseboat are very very neat and clean. The food is like home made. Beautiful location and the staff is very very helpful and they make sure that you had the best time on these houseboats

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Jun 23 17:04:50 IST 2025

    Thank You For Your Feedback

    5.0

    Everything is perfect

    sneha k.family

    I had a good stay on this houseboat with my family and i will visit again and stay longer because this time i had less time. Good food good location and good people

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Jun 23 17:04:58 IST 2025

    Thank You For Your Feedback

    5.0

    Amazing stay

    imran q.couple

    I had an amazing stay at the heritage group of houseboats with my family! when we arrived, we were greeted with kehwa(kashmir tea) to drink on the balcony. On the balcony we saw amazing views of dal lake. Then we when to see the rooftop view. The rooftop view was serene, offering a peaceful spot to relax while seeing the beauty of the lake and mountains. The service was the best. Mr. Hanan was a wonderful host who checked in often to make sure we were comfortable. The dinner and breakfast were both delicious. During a shikara ride, we had saw other houseboats and saw why heritage group of houseboats are unmatched. The hygiene, cleanliness, and look of the houseboat is unmatched.

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Jun 23 17:05:01 IST 2025

    Thank You For Your Feedback

    5.0

    Excellent

    rishab s.family

    Excellent hospitality by the owner hanan ji and our personal manager - saif for creating wonderful experience at the house boat best views of dal lake

    Travel Month: Jun 2025

    Room: Superior Double Room

    The Heritage Group of Houseboats has replied on Mon Jun 16 10:18:48 IST 2025

    Thank you for your feedback

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