The Hermitage property in Kanatal is located in a serene and peaceful location with breathtaking views of the valley. The staff is friendly and cooperative, and the owner is personally involved in ensuring guests have a comfortable stay. The food is delicious, especially the Garhwali cuisine. The property offers indoor games like table tennis, carom, and football. However, some guests have mentioned issues with room maintenance, high food prices, and lack of basic amenities like power backup and Wi-Fi.