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Review Of The Kei Suites

Bhowanipore, Kolkata | 9 minutes walk to Merlin Homeland Mall

    User Rating & Reviews

    • everyone
    • group
    • business
    • family
    3.7
    Very Good

    15 Ratings, 4 Reviews

    excellent
    27%
    very good
    40%
    average
    20%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 3
    • 4
    • 5
    • 4
    • 2
    • 5
    • 4

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sk j.family with 2 kids

    Yes hotel staff is very supportive from Orissa

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    4.0

    Good Stay

    dilkash d.

    It was clean, pleasant stay with all the required facility

    Travel Month: Feb 2024

    Room: Deluxe Double Room

    The Kei Suites has replied on Fri Jun 07 11:44:19 IST 2024

    Dear Valued Guest, Thank you for staying with us. We are pleased to hear that you enjoyed your time at our hotel and found our facilities up to your satisfaction. We strive to provide a clean and pleasant experience for all our guests, and we appreciate your positive feedback. Warm Regards, The Kei Suites Team.

    2.0

    Poor ventilation

    amrit p.loyalty-iconbusiness

    Room had no ventilation. Blankets were smelling bad. Wash room, had exhaust fan but not functioning. I had there many times but never in this room. Tata tv was unpaid. See only few free channels. Regular customer service missing.

    Travel Month: Feb 2024

    Room: Standard Single Room

    The Kei Suites has replied on Fri Jun 07 11:43:03 IST 2024

    Dear Valued Guest, Thank you for staying with us. We apologize for the poor ventilation in your room and the issues with the blankets and bathroom fan. We will address these concerns immediately to ensure a more comfortable stay for all our guests. Warm Regards, The Kei Suites Team.

    4.0

    Clean and hygienic

    bhargav n.family

    The cons first have to climb 1 flight of stairs with your luggage as there’s no lift the ac is old so it takes a long time to cool the big room the trash can provided is very small so we had to ask for the help to unload it many times in a day or keep the trash separately in a cover in the corner now for the pros room was very clean and hygienic bathroom is big and comfortable the services provided were really good tea when you ask cutlery provided for the price it’s a more than decent hotel

    Travel Month: Apr 2023

    Room: Deluxe Double Room

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