Guests appreciate the stunning location of this property, set against the breathtaking backdrop of the Himalayas and close to Dal Lake. The vast, beautifully maintained gardens create a serene atmosphere, perfect for relaxation. The staff are consistently noted for their warm hospitality and attentiveness, ensuring a comfortable stay. Many also enjoy the delicious food, particularly the breakfast spread, although some feel it could offer more variety. Overall, the ambiance and courteous service stand out as key highlights.