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Civil Lines, Bareilly | 2.2 km drive to Bareilly City Railway Station
814 Ratings, 415 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the property for its clean rooms, cooperative staff, and tasty food. The breakfast spread is especially highlighted as excellent. However, some reviews mention issues with room sizes and maintenance concerns, including cleanliness and bathroom problems. The location near the railway station is a plus, making it convenient for travelers. Overall, guests find it a decent place to stay in Bareilly.
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Needed Improvement in Room 309
I have been alloted room no 309 on 13 oct 2025 by Manor Bareilly for 1 day stay there was 3 areas where hotel should need to take action 1 - Room entry gate was not closing well (if anyone wants to lock the room from inside he/she cant) 2- one wall was looking very bad full of dampness , humidity and moisture ( if hotel is alloting this room to anyone please take action on that wall then allow or dont allot) 3- Bathroom door not close from inside properly Apart from this hotel premise was clean and good
Room: Superior Room
Room was big, but the food was really Room was species was food was bad
Food was not good at all paneer tikka was horrible. Cleanliness and service need a lot of improvement.
Room: Junior Suite
Happy stay
Good staff behaviour and clean environment. timely response and delivery. location is perfect. parking facility available.
Room: Superior Room
Excellent Stay
I have stayed in this hotel even on my several earlier official visits and I was happy to see that they are maintaining the same high standards of cleanliness, service and food. The stay in this hotel provides value for money.
Room: Superior Room
Excellent Stay
The location of Hotel Manor is excellent i.e. Near Railway Junction as well as Civil lines & local market. Sevice and behavior of Staff was also excellent and quality of food awesome. Our Stay was fantastic.
Room: Superior Room
Excellent Stay
I would give 5 for Leisure Hotel Bareilly...very good for Transit stay and service and hospitality... staff well groomed and mannered too.. food and bar meet the expected relaxation and mood enhancement... Thanks
Room: Superior Room
Good Stay
Overall good experience, clean rooms,good service and very good breakfast , not so far from railway station
Room: Superior Room
Excellent Stay
Rooms r very neat .food is good. Totally excellent stay.
Room: Executive Room
The Manor Bareilly By Leisure Hotels has replied on Sat Sep 27 19:11:41 IST 2025
Dear maturu mallikharjunarao, We are absolutely delighted to learn that your stay with us was pleasant and comfortable. Our top priority is to ensure that our guests have a wonderful experience and we're glad to hear that we were able to achieve this for you. We put a lot of effort into maintaining our accommodations and serving high-quality meals, so we’re thrilled that you found our rooms to be clean and enjoyed the food. Your kind words and positive feedback motivate us to continue delivering an excellent guest experience. Next time you are in town, we hope to see you again. Imran Uddin
Poor Stay
Room is so smallest and staf u mentioned room is superior bt its not the superior room
Room: Superior Room
The Manor Bareilly By Leisure Hotels
Dear GIRI RAJ BAGRI, We truly appreciate your feedback and understand that the room size didn't meet your expectations. However, I assure you that our intention was to provide you with the best available room, categorized as 'superior' as per our hotel's standards. They are stated on our website while booking. We are sorry that you felt it didn't match up to the superior standard. Your feedback is crucial for us, so we will definitely look into this matter and review our room categorization parameters. If you happen to visit us again, please let us know about your preferences and we'll strive to offer an experience that meets your expectations more closely. Please feel free to reach out to us if you require further clarification or discussion. Anshu Arora
Nice Hotel
everything is good , workers are cooperative, good to while talking , food is food , surroundings is hygiene
Room: Superior Room
The Manor Bareilly By Leisure Hotels has replied on Thu Sep 18 19:16:06 IST 2025
Dear Mohammed Nasir Qureshi, We greatly appreciate your positive feedback about our staff's cooperation and their excellent communication skills. It's fantastic to know that you also appreciated the hygiene of our surroundings. We constantly strive to keep our environment clean and safe for our valued customers like you. Additionally, we are pleased to know that you enjoyed the food we serve. Your feedback motivates us to continue maintaining our high standards in all aspects of our service. We look forward to serving you again in the future! Any suggestions to improve further are always welcome. imran uddin
Average Stay
The hotel staff was super but if we can talk about rooms, rooms are not proper clean water leakage problem and room smell was not good, if we recommend someone only for staff behaviour the staff was very nice overall good experience expect room
Room: Superior Room
The Manor Bareilly By Leisure Hotels has replied on Thu Sep 18 19:16:19 IST 2025
Dear Ashish Kumar, We appreciate your feedback and we're delighted to hear that our staff left a favorable impression on you with their excellent service. However, we regret to hear about the cleanliness issues you encountered in your room. This is not up to our usual standards and rest assured, our housekeeping team will be informed to ensure this does not reoccur in the future. The water leakage issue you mentioned is also alarming and our maintenance team will check and rectify this problem immediately. The issue of room smell is equally important as it plays a major role in the comfort and satisfaction of our guests. We'll look into the reason behind it and will rectify it too. Your recommendation is highly valued and we aim to make the entire stay experience enjoyable for our guests, not just the service. We hope to get a chance to impress you with improvements during your next visit. imran uddin
Average and Good
this is average cum good stay. No dormitory room for drivers. there is no facility like washroom and stay for drivers
Room: Superior Room
Average Stay
There was no internet in the LED TV and I did not even get a welcome drink
Room: Junior Suite
overall decent sta
washroom was not working . but the staff was cooperative. I request to change room but they offer me to shift in 4th Floor. inspite of room available in 2nd Floor.
Room: Superior Room
all good
"Our stay at the hotel was truly wonderful. The rooms were clean, comfortable, and beautifully designed. The staff was extremely polite and helpful, ensuring every need was taken care of. The food quality and taste were excellent. The location is convenient yet peaceful. We would love to stay here again in the future. Our stay at the hotel was truly wonderful. The rooms were clean, comfortable, and beautifully designed. The staff was extremely polite and helpful, ensuring every need was taken care of. The food quality and taste were excellent. The location is convenient yet peaceful. We would love to stay here again in the future.
Room: Superior Room
Excellent Stay
Good location, neat & clean hotel, supportive staff, excellent food. Very nice for family & business personals
Room: Superior Room
Average Stay
Rooms are slightly small . Food is good , restaraunt staff very attentive . Hosusekeeping needs to improve.
Room: Superior Room
The Manor Bareilly By Leisure Hotels has replied on Fri Aug 15 15:39:42 IST 2025
Dear Tarun Sondhi, We appreciate your recent visit and constructive feedback. It's great to hear that you enjoyed our food and found the restaurant staff to be responsive. Your satisfaction is paramount to us. We have taken note of the issues you have raised and will take necessary steps to improve our housekeeping services. Your observations regarding the room size have been passed on to our management team for consideration in future redesigns or renovations. We are committed to ensuring the comfort of our guests and will continue to seek improvements to achieve this. We look forward to serving you better during your next stay. Imran Uddin
Poor Stay
Food was very costly and quality was not good.Rooms are not spacious.pics are different from actual room.
Room: Executive Room
Average Stay
Bad room service, tv wasn't working properly, costly food items as compared to another restaurants for same material.
Room: Superior Room
The Manor Bareilly By Leisure Hotels
Dear shubham katiyar, I'm genuinely sorry to hear about the issues you encountered during your stay with us, particularly with the room service and the television. We pride ourselves on excellent customer service, so it's concerning to know we fell short in your case. I will be direct and proactive in bringing up your concerns with our management team so that they can make necessary improvements. As for your feedback on our food prices, we usually receive positive reviews about them. However, we understand that individual perceptions about value can vary. We strive to offer delicious, high-quality meals and in light of your feedback, we will reconsider our food pricing. Once again, I appreciate your honest feedback and hope you will give us another chance to serve you better. Imran Uddin
Cleaning issue is observed need to improve.
Location is on road ,near to railway station but Cleaning issue is observed,and having smell in washroom,need to improve.
Room: Superior Room
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