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You are booking hotel for more than 30 days

Apartment with heritage-style room, shared pool & restaurant

Review Of The Manor House

Ballygunge, Kolkata | 2.1 km drive to Kalighat Kali Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    267 Ratings, 107 Reviews

    excellent
    39%
    very good
    33%
    average
    13%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 4
    • 3
    • 4
    • 1
    • 5
    • 1
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness3.9
    • Value For Money3.2
    • Food3.4
    • Facilities3.4
    • Checkin Experience3.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the vintage decor and charming ambiance of this property, highlighting its clean, spacious rooms and polite, helpful staff. The location is convenient, surrounded by cafes and key attractions. Many have enjoyed the delicious food, particularly the breakfast. While some guests noted maintenance issues and limited food variety, the overall vibe and service contribute positively to the stay.

    Sort by:

    Positive first
    3.0

    Average stay

    soumyajit s.couple

    It's a mixed experience.. room was clean, classic retro style themed. Good one. but on our 2nd day, the entire AC system got stopped due to some VRF failure. That's an electrical issue... happening only when servicing was not done timely. so It's not a good sign. otherwise staffs are very good. well behaved, helpful & responsive . outside food not allowed so we ordered meals from inside restaurant and it's a disappointment. food was so average. Overall, it's an average stay for us.

    Travel Month: Sep 2025

    Room: Deluxe Rooms

    5.0

    decent

    drishti g.solo

    Property was good and location is awosome while food and is okayish. But amenities are available wherreever required besides wrrvice is great

    Travel Month: Aug 2025

    Room: Deluxe Rooms

    1.0

    Not Recommended at all.

    family

    Rooms are disgusting Pool is not there The doors have no locks.

    Travel Month: Jun 2025

    Room: Deluxe Rooms

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    5.0

    Excellent Stay

    shashwat b.group

    great 😃 unique quite relaxing

    Travel Month: Jun 2025

    Room: Deluxe Rooms

    1.0

    Terrible Stay

    tina v.family

    Very dirty , not maintained at all

    Travel Month: May 2025

    Room: Suites

    2.0

    Poor Stay

    karan k.

    The hotel looked very old and the sheets were not clean. The room smelled of cigarettes and ac wasn't working properly. Overall disappointed with the money I paid for the room and the services received.

    Travel Month: May 2025

    Room: Deluxe Rooms

    4.0

    Good Stay

    sujata t.solo

    The rooms are quite good giving an antique look. Have not tried anything else.

    Travel Month: Apr 2025

    Room: Deluxe Rooms

    3.0

    Average Stay

    arnav r.

    the stay is good overall and the staff is really helpful too but some things like twin beds should not be there which creates a lot of unnecessary problems. otherwise a really good place location wise especially.

    Travel Month: Apr 2025

    Room: Deluxe Rooms

    4.0

    Good Stay

    riya d.

    Interior was good and the staff were good too..overall good experience

    Travel Month: Apr 2025

    Room: Deluxe Rooms

    2.0

    Poor Stay

    anna m.couple

    Nice place but the sofa and chairs were decidedly grimy and it smelled of cigarette smoke. We had to get them to change the bedsheets as they smelled stale and smokey. But the staff working there were excellent and helpful. It just needs the manager to spend for a partial refurb, and stop smoking in rooms.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Suites

    4.0

    Good Stay

    jayant d.loyalty-iconsolo

    I arrived early there, they have a restaurant in the property and the staff asked me to sit in the restaurant. I had my breakfast there. They gave me an early check in. Friendly staff, good rooms.

    Travel Month: Nov 2024

    Room: Deluxe Rooms

    5.0

    Excellent Stay

    arghadeep b.family

    I stayed in the manor house for 2 days. Loved the old world charm of this property. Food prepared by the chef is awesome. Must try the burger for breakfast. Great staff. Thanks to suman and the folks at reception. They took great care of us. I will visit the property again.

    Travel Month: Dec 2024

    Room: Deluxe Rooms

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    3.0

    Average Stay

    deepshikha.loyalty-iconsolo

    I visit kokata off and on and have stayed in different hotels right from itc royal bengal, hindustan international, kenilworth etc. Decided to try hotel manor house this time and was very disappointed. It cannot be termed a hotel rather a guest house. Breakfast is big let down. Towels are coarse and rough with wash. No tissues, face towels etc. In room. Water is from aquaguard and mineral water is payable i was told. I paid more for 4 nights and i feel my hard earned money has gone down the drains.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Rooms

    2.0

    Poor Stay

    bhavna b.

    The property was nice but it’s quite ill kept. The walls had seepage, the sofa was torn and dirty, all bed linen and towels were yellow and smelly. The furniture was beautiful and feels sad that it’s not maintained, there was dust everywhere. Despite all this i stayed there and the final reason to leave was the noise till 2 in the night from the street and party office.

    Travel Month: Nov 2024 (6-Night Stay)

    Room: Suites

    5.0

    Very good

    moumita p.couple

    All was good and had great experience and services were very good would like to visit again felt very good behaviour staff

    Travel Month: Nov 2024

    Room: Deluxe Rooms

    4.0

    Good Stay

    mala r.loyalty-icon

    I like it quite good. Services are good and very helping attitude. Food quality was good and quantity was too much for one person. Two things are very bad that there was no mirror in room at all. Only one small mirror in rest room. Room door lock & bathroom's lock was not proper work. Pls. Take care for these two things.

    Travel Month: Nov 2024

    Room: Deluxe Rooms

    5.0

    Excellent Stay

    ambarish m.loyalty-icon

    The stay was quite nice. Really loved the overall antique decor of the place, the old world charm in the furnitures, fixtures and even the paintings adorning the wall. Overall a nice stay, the breakfast ordered was also as per expectations. There’s no car park that’s a negative. Otherwise staff was also very helpful.

    Travel Month: Nov 2024

    Room: Suites

    5.0

    Excellent Stay

    chinmay s.

    Hotel was clean n today, rooms give a vintage vibe that’s feels good

    Travel Month: Nov 2024

    Room: Deluxe Rooms

    5.0

    Good stay

    anupurna b.loyalty-iconsolo

    The place gives out the vintage aesthetic vibe. All the facilities were available. Food is decent as well

    Travel Month: Oct 2024

    Room: Deluxe Rooms

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    5.0

    Excellent experience

    alishan a.couple

    Hotel staff were polite and they were very cooperative. The room was also very clean and spacious as shown in the app

    Travel Month: Oct 2024

    Room: Deluxe Rooms

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