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Review Of The Mirador0123401234

Andheri East, Mumbai | 3.2 km drive to T1 - Chhatrapati Shivaji International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    459 Ratings

    excellent
    32%
    very good
    38%
    average
    16%
    poor
    6%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 4
    • 5
    • 1
    • 5
    • 4
    • 5

    Rating Categories

    • Hospitality4.1
    • Facilities4.0
    • Food4.1
    • Room4.1
    • Cleanliness4.3
    • Value For Money4.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the prime location close to the airport, making it convenient for travelers. The property is noted for its cleanliness and well-maintained rooms, along with friendly and courteous staff. Many mention the quality of the food and a great breakfast spread, especially the buffet. While some point out that room service could be better, overall experiences tend to be positive for business travelers.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    akash k.group

    It was a nice experience overall and the breakfast was also good and the overall service was good... you should go with this hotel Anytime

    Travel Month: Sep 2025

    Room: Mirable Large 270 sq. ft.

    The Mirador has replied on Thu Sep 25 10:58:56 IST 2025

    Dear Akash, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay and enjoyed the breakfast and service. We appreciate your recommendation and look forward to welcoming you back anytime! In Your Service, Team Mirador

    5.0

    Excellent Stay

    kishan.solo

    it was nice stay for Mumbai which I have searched through makem it was nice stay for Mumbai which I have searched through MakeMyTrip

    Travel Month: Aug 2025

    Room: Mirable Large 270 sq. ft.

    The Mirador has replied on Mon Aug 25 14:40:55 IST 2025

    Dear Kishan, Thank you for sharing your positive experience! It's wonderful to hear that you had an excellent stay in Mumbai and that MakeMyTrip helped you find it. We appreciate your feedback and hope your travels continue to be enjoyable! In Your Service, Team Mirador

    1.0

    Terrible Stay

    akshay t.solo

    Average stay at. Room rates seemed high compared to amenities. Vegetarian breakfast options were scarce. Checkout process lacked GST invoice, which wasn't provided despite follow-ups. Overall bad experience

    Travel Month: Aug 2025

    Room: Mirable Large 270 sq. ft.

    The Mirador

    Dear Mr. Akshay, Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet expectations. We understand your concerns about the room rates and amenities, and we’re sorry to hear that our vegetarian breakfast options felt limited. However, we would like to clarify that our buffet breakfast features a total of 75 items, of which only 4 are non-vegetarian—namely sausages, boiled eggs, bacon, and the live egg counter. Regarding the GST invoice, please note that as your booking was made through MakeMyTrip, our standard policy does not permit us to issue GST invoices directly. Nevertheless, in recognition of your request, we obtained special approval from our Accounts Head and have issued the GST invoice accordingly. We truly value your feedback and appreciate the opportunity to make things right. We hope to serve you better in the future. In your service, Team Mirador

    2.0

    ANNOYED ENOUGH

    ashish m.family

    We expected a lot from this hotel but when we arrived their was electricity issue in our room, food was okaish, in breakfast food was cold enough asked staff to preheat but was ignored, when I arrived for breakfast they told me I t’s already over even though I paid Make my trip emailed me they would give me 4 hours extra after official checkout time but they denied gave me 2 hours only and after I complained gave an hour extra. At restaurant so poor hospitality very rude other wise staff was good in surrounding I was getting good hotels but I chose them still had pathetic experience totally disappointed ohh yes forgot my room bathroom door broke was not able

    Travel Month: Jul 2025

    Room: Club Myra

    • user photos
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    The Mirador

    Dear Ashish, Thank you for sharing your experience. We genuinely apologize for the issues you encountered during your stay, including the electricity problem, food temperature, and the breakfast situation. We're also sorry to hear about your experience with the staff and the bathroom door. Your feedback is valuable and will help us improve our services. We hope to have the opportunity to make things better in the future. In Your Service, Team Mirador

    5.0

    Excellent Stay

    mukesh s.

    Service was awesome It was a comfortable stay Cleanliness and hygiene was maintained throughout Food/cuisine was average But overall it was a wonderful experience

    Travel Month: May 2025

    Room: Mirable Large 250+ sq. ft.

    The Mirador has replied on Tue May 27 03:43:54 IST 2025

    Dear Mukesh, Thank you for your kind words! It's wonderful to hear that you had a comfortable stay and found our service to be excellent. We appreciate your feedback on the cleanliness and hygiene as well. We're glad overall you had a wonderful experience. We’ll certainly take note of your comments regarding the food. Looking forward to welcoming you back to The Mirador! Team Mirador

    5.0

    Excellent Stay

    bhushan d.family with 2 kids

    Excellent food support from the staff overall very well taken

    Travel Month: May 2025

    Room: Mirable Large 250+ sq. ft.

    The Mirador has replied on Sun May 11 05:53:27 IST 2025

    Dear Bhushan, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay and appreciated the food support from our staff. Your kind words motivate us to keep providing excellent service. We hope to welcome you back to The Mirador soon! Team Mirador

    4.0

    Good Stay

    solo

    The Mirador Staff is accommodating and nice. The room is right across my testing center.

    Travel Month: Apr 2025

    Room: Mirable Large 250+ sq. ft.

    The Mirador has replied on Fri Apr 25 21:19:12 IST 2025

    Dear Guest, Thank you for your kind words! We're delighted to hear that you had a good stay and found our staff accommodating. It's great to know that our location was convenient for your testing. We look forward to welcoming you back! In Your Service, Team Mirador

    3.0

    Average Stay

    mr p.

    It’s an average hotel for the price of the rooms. Fucntional amenities BUT hospitable good staff!

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Mirable Room

    The Mirador has replied on Thu Mar 20 00:25:10 IST 2025

    Dear Guest, Thank you for sharing your thoughts. We're glad to hear that you found our staff to be hospitable. Your feedback is valuable to us, and we appreciate your insights on the amenities. We hope to enhance your experience further in the future! In Your Service, Team Mirador

    1.0

    Terrible Stay

    meena m.family

    Staff's behaviour was very bad. Allotted us room near by construction work. Very noise surrounding. Very bad experience at stay the hotel.

    Travel Month: Feb 2025

    Room: Club Myra

    The Mirador

    Dear Meena, We truly apologize for the experience you had during your stay. It’s concerning to hear about the noise issues and staff behavior, and we appreciate you bringing this to our attention. Your feedback is valuable and will help us make necessary improvements. Thank you for sharing your thoughts with us. In Your Service, Team Mirador

    4.0

    Good Stay

    jyoti.loyalty-icon

    Everything was good except the food, the quality can be a lot better.

    Travel Month: Feb 2025

    Room: Club Myra

    The Mirador has replied on Sun Feb 09 11:25:07 IST 2025

    Dear Jyoti, Thank you for sharing your experience. We're glad to hear you had a good stay overall. We appreciate your feedback regarding the food quality and will take it into consideration as we strive to improve our offerings. Your input is valuable to us. In Your Service, Team Mirador

    5.0

    Excellent Stay

    giritharan r.business

    Rooms and toilets were neat and clean. Service was excellent. Star graded hotel. Food taste can be better.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Mirable Room

    The Mirador has replied on Sun Feb 02 11:10:54 IST 2025

    Dear Giritharan, Thank you for sharing your positive review! It’s wonderful to hear that you found the rooms and toilets neat and clean, and that you enjoyed the excellent service. We appreciate your feedback regarding the food taste and will certainly take this into account for future improvements. Looking forward to welcoming you back to The Mirador! Team Mirador

    3.0

    Average Stay

    amit j.

    Staff some times are not customer centric front office line should be more proactive and listening to clients. More money centric, even if rooms are available they are trying to create scarcity and sell at a much higher price.

    Travel Month: Jan 2025

    Room: Mirable Room

    • user photos

    The Mirador has replied on Sat Jan 25 03:41:10 IST 2025

    Dear Amit, Thank you for sharing your feedback. It’s important for us to know how our services are perceived. We understand the need for staff to be more proactive and attentive, and we will certainly take your comments into consideration to enhance the guest experience at The Mirador. Your insights regarding pricing and availability are also noted. We appreciate you bringing this to our attention. Team Mirador

    5.0

    Excellent Stay

    mustafa.

    The stay was excellent and was above expectations. The staff was courteous and room was really nice

    Travel Month: Nov 2024

    Room: Mirable Room

    The Mirador has replied on Thu Dec 05 14:02:25 IST 2024

    Dear Mustafa, Thank you for your wonderful feedback! We're thrilled to hear that your stay exceeded expectations and that our staff made a positive impression. We hope to welcome you back for another memorable experience! In Your Service, Team Mirador

    5.0

    Overall feedback

    jaydeep d.loyalty-iconsolo

    Big comfortable rooms. Super clean. Room service is prompt. Smooth check-in. Courteous staff. Location is good. Right on the main road and walking distance from metro station. Good at the hotel is good. There are several fine dines in the vicinity. One can walk and explore

    Travel Month: Oct 2024

    Room: Club Myra

    The Mirador has replied on Thu Oct 17 16:02:23 IST 2024

    Dear Jaydeep, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the spacious and clean rooms, as well as the prompt room service and courteous staff. It's great to know that our location and dining options contributed to your experience. We appreciate your kind words and hope to welcome you back to The Mirador soon! Team Mirador

    1.0

    Terrible Stay

    mukesh k.loyalty-iconsolo

    Rude staff, food quality was just like street food, i suggest dont go in this hotel, they font even try to understand the customer

    Travel Month: Sep 2024

    Room: Mirable Room

    The Mirador has replied on Sun Sep 29 14:32:31 IST 2024

    Dear Mukesh, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. It's important for us to provide quality service and food, and we appreciate your insights as we strive to improve. Your concerns will be taken into consideration as we work to enhance our guest experience. In Your Service, Team Mirador

    5.0

    Highly recommended 😍☺️

    seena.family

    Always loved to go to Mirador since 2010.. been visiting biskoti for their signature chicken club sandwich, which is still all time favorite time to pick .. this time I was there for a three days stay .. and the stay was wonderful .. they have got all amenities and especially their buffet consist of variety of dishes and the staff are very friendly in assisting even in buffet area ... especially dinner buffet with live music was lovely which ended up the day with soothing melody songs ....All Mirador staff are very friendly especially Allan and Pankaj was very helpful and kind and helped us in a very smooth transition.. not but the last their housekeeping staff who were also friendly... All Mirador staff would always have a smiling face and approachable.. I would choose again to stay at The Mirador.... ☺️ I would highly recommend if u prefer to stay in Andheri .. metro is easily accessible, Auto rickshaws u will get easily .. Ola will reach u in mins...

    Travel Month: Sep 2024

    Room: Mirable Room

    The Mirador has replied on Mon Sep 23 21:30:42 IST 2024

    Dear Seena, Thank you for sharing such wonderful feedback! It’s heartwarming to hear about your long-standing love for Mirador and your appreciation for our signature chicken club sandwich. We're delighted that you enjoyed your stay, especially the variety at our buffet and the lovely dinner with live music. It’s great to know that Allan, Pankaj, and our housekeeping team made your visit even more special with their friendly service. We truly appreciate your recommendation, and we look forward to welcoming you back anytime! 😊 In Your Service, Team Mirador

    5.0

    Review for solo travel

    antarleena s.solo

    Very good value for money. Perfect for solo, family or couples. Hospitality is top notch, food is a little on the expensive side, but the quality leaves no room for complaint. Special mention to the lunch buffet available everyday. Hotel staff is excellent and very courteous. Also the wifi is one of the fastest among hotels in this range across big cities in india currently. Perfect for those on a work trip. 5/5 very satisfied

    Travel Month: Sep 2024

    Room: Mirable Room

    • user photos
    • user photos
    • user photos

    The Mirador has replied on Tue Sep 17 18:28:31 IST 2024

    Dear Antarleena, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the value and hospitality at The Mirador. It's great to know that you appreciated the quality of food and the lunch buffet. We're also happy that our staff made a positive impression and that you found the WiFi speed beneficial for your work trip. Your satisfaction means a lot to us! Team Mirador

    4.0

    Worth staying

    jatin s.loyalty-iconbusiness

    Great property location just 10-15 mint away from airport the food was superb and delicious and the service was good 10/10 for the staff

    Travel Month: Aug 2024

    Room: Club Myra

    • user photos
    • user photos

    The Mirador has replied on Wed Aug 21 17:10:24 IST 2024

    Dear Jatin, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the superb food and that our team's service met your expectations. It's fantastic to know that our location made your stay convenient. We hope to welcome you back to The Mirador soon! Team Mirador

    5.0

    Excellent Stay

    ravindra r.loyalty-iconcouple

    Clean rooms friendly staff and good food. Tv access needs to be improved. Common channels not available

    Travel Month: Aug 2024

    Room: Mirable Room

    The Mirador has replied on Sat Aug 17 11:48:28 IST 2024

    Dear Ravindra, Thank you for your kind words about the clean rooms, friendly staff, and good food! We're glad you had a positive experience. We appreciate your feedback regarding the TV access and will certainly look into improving the availability of common channels. Your insights are valuable to us! Team Mirador

    3.0

    Average Stay

    mukesh j.loyalty-iconbusiness

    All staffs are very cooperative but prop-arty need renovations- basin is very old and peel off, light switches not working properly, curtains, study desk everything need to renovate.

    Travel Month: Aug 2024

    Room: Mirable Room

    The Mirador has replied on Wed Aug 14 13:02:27 IST 2024

    Dear Mukesh, Thank you for your feedback! We're glad to hear that you found our staff to be cooperative. Your comments about the property and its need for renovations are appreciated, and we will certainly take this into consideration as we work to improve our facilities. Your input is valuable to us! In Your Service, Team Mirador

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