The property boasts a picturesque location on a hill, offering stunning views of Ooty and a serene ambiance, making it a peaceful getaway. Guests appreciate the spacious lawns and garden areas, ideal for relaxation. While the hospitality is generally friendly, several reviews highlight inconsistencies in service and room maintenance, with some guests experiencing issues with cleanliness and outdated decor. Food quality varies, with breakfast being a highlight, but lunch and dinner options can be overpriced and inconsistent. Overall, the property’s vintage charm and prime location are its standout features, though upkeep could use attention.