The property is located near the Golden Temple, making it easily accessible for tourists. The staff is cooperative and helpful, and the owner is friendly. However, the property lacks cleanliness and hygiene, with dirty bedding and paint spoilt on walls. Some guests complained about broken taps and no hot water during winter. The property is not suitable for elderly people due to high stairs and no lift facility. Overall, the property has mixed reviews, with some guests satisfied with their stay while others had a terrible experience.