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Review Of The Orion Elite0123401234

Green Park, Delhi

    User Rating & Reviews

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    4.1
    Very Good

    509 Ratings, 183 Reviews

    excellent
    52%
    very good
    24%
    average
    12%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 1
    • 1
    • 4
    • 3
    • 1
    • 4
    • 4

    Rating Categories

    • Facilities3.6
    • Food3.4
    • Cleanliness3.7
    • Value For Money3.4
    • Child Friendliness3.3
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    Reviews Summary

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    The property boasts a fantastic location just a stone's throw from Green Park Metro Station, making travel super convenient. Guests appreciate the cleanliness and comfortable beds, along with the friendly and helpful staff. The dining options, though a bit limited, receive positive feedback for being tasty. While breakfast quality could use improvement, many enjoy the café's vibe. Overall, it’s a cozy spot for convenient stays in Delhi.

    Sort by:

    Positive first
    4.0

    Good Stay

    harsha v.solo

    The stay was good. Need doors with more isolation since I here noise from corridors while at the night

    Travel Month: Oct 2025

    Room: Deluxe Double

    5.0

    Nice

    jaya k.solo

    I recently had the pleasure of staying at the orion elite, and I must say, it was an exceptional experience! The staff were incredibly cooperative and went above and beyond to ensure my stay was comfortable. From check-in to check-out, the team was friendly, attentive, and responsive to my needs. The room was clean, spacious, and well-appointed, making it the perfect retreat after a long day. I'd highly recommend the orion elite to anyone looking for a comfortable and hassle-free stay. The staff's warm hospitality truly made my stay memorable!" 5/5 stars!

    Travel Month: Oct 2025

    Room: Premium Double with Balcony

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    The Orion Elite has replied on Fri Oct 17 14:10:09 IST 2025

    Dear Valued Guest, Thank you for taking the time to share your wonderful experience at The Orion Elite. We are delighted to know that our staff could make your stay comfortable and memorable. Your appreciation of our clean and well-appointed rooms, as well as our team’s hospitality, means a lot to us. We truly value your recommendation and look forward to welcoming you back for another hassle-free and enjoyable stay soon! Warm regards, Guest Relations Manager The Orion Elite

    1.0

    terrible, dangerous plz absta

    nishant s.solo

    terrible ... a mouse in the room highly untidy...not valuable...even one star is too much... dangerous too.. abstain

    Travel Month: Oct 2025

    Room: Deluxe Double

    The Orion Elite

    Dear Valued Guest, We sincerely apologize for the experience you encountered during your stay at The Orion Elite. Your feedback is deeply concerning, and we take such matters very seriously. We are committed to maintaining the highest standards of cleanliness and safety, and we regret that we fell short in your case. Please be assured that our team has been immediately notified to investigate and address the issues you highlighted, including pest control and hygiene measures. We value all guest feedback as it helps us improve and ensure such incidents do not recur. We would appreciate the opportunity to discuss this further and regain your trust. Sincerely, Guest Relations Manager The Orion Elite

    1.0

    Terrible Stay

    brijesh k.business

    very poor hygiene worst food supplied worst breakfast factility and food quality horrible

    Travel Month: Oct 2025

    Room: Standard Double or Twin Room without Window

    1.0

    Don’t recommend

    anupama r.

    Pathetic maintenance. Not clean.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, We sincerely apologize for the inconvenience you faced during your stay at The Orion Elite. Cleanliness and maintenance are top priorities for us, and we truly regret that your experience did not reflect our usual standards. Your feedback has been shared with our housekeeping and maintenance teams to ensure immediate improvement. We value your comments and would greatly appreciate another opportunity to serve you better in the future. Please feel free to reach out to us so we can make your next visit more comfortable and enjoyable. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good

    arun k.couple

    Overall experience was good cleaning of rooms and bathroom is good staff is also good you can visit the this hotel as it is in main location in the green park easy approachable

    Travel Month: Oct 2025

    Room: Suite Room

    The Orion Elite has replied on Mon Oct 13 14:03:34 IST 2025

    Dear Arun Kumar, Thank you for sharing your feedback and for rating your stay with us at The Orion Elite. We are delighted to know that you had a pleasant experience with our room cleanliness, washrooms, and staff service. Your kind words about our location in Green Park mean a lot to us, as we strive to make our property convenient and welcoming for all our guests. We truly appreciate your recommendation and look forward to welcoming you back soon for another comfortable stay. Warm regards, The Orion Elite Team

    4.0

    Good Stay

    abhishek b.family with 1 kid

    Location is fantastic. Needs improvement in the morning breakfast.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Premium Double with Balcony

    The Orion Elite has replied on Mon Oct 13 14:34:42 IST 2025

    Dear Valuable Guest, Thank you for sharing your feedback and for giving us a 4-star rating. We’re glad to hear that you found our rooms and washrooms clean, and that our staff made your stay pleasant. It’s wonderful to know that our central location added convenience to your experience. We appreciate your recommendation and look forward to welcoming you back to The Orion Elite for an even better stay next time! Warm regards, The Orion Elite Team

    1.0

    Poor service on food……

    ashish.solo

    Very small room, no place for sitting, no space to move, ward rode edge is very sharp get hurt due to space constraints.

    Travel Month: Oct 2025

    Room: Standard Double or Twin Room without Window

    The Orion Elite has replied on Mon Oct 13 14:35:34 IST 2025

    Dear Valuable Guest, We sincerely apologize for the inconvenience you experienced during your stay at The Orion Elite. We are truly concerned to hear about the issues with food service, room size, and sharp edges in the wardrobe. Your feedback is extremely valuable to us, and we are taking immediate steps to address these concerns so future guests do not face similar problems. We strive to provide comfortable and enjoyable stays, and it’s disappointing to know we fell short during your visit. We hope you will consider giving us another opportunity to serve you better in the future. Warm regards, The Orion Elite Team

    5.0

    A very good Hotel in Green Park area!

    mohammad a.family

    Excellent stay at a reasonable price Situated adjacent to gate number 4 of Green Park Metro Station Good breakfast spread Clean and comfortable rooms and we were given a late check out option as well Also got a 20% discount at the Restaurant Will definitely recommend this Hotel for its proximity to AIIMS and Safdarjung Hospitals

    Travel Month: Oct 2025

    Room: Suite Room

    The Orion Elite

    Dear Valuable Guest, Thank you for your wonderful review and for choosing The Orion Elite for your stay in Green Park. We are delighted to know that you enjoyed your experience with us—from the comfortable rooms and breakfast spread to the convenience of our location near Green Park Metro Station, AIIMS, and Safdarjung Hospitals. We’re also glad that our team could provide you with a late check-out and that you enjoyed the discount at our restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Delhi. Warm regards, The Orion Elite Team

    3.0

    Descent location, poor amenities

    kaushik c.family with 1 kid

    Orion Elite's location is perfect for travellers as it's 3 mins walk to Green Park metro (yellow line). And that might be the only perk for this place. We stayed for 4 nights in Sep 25. The Deluxe standard rooms are small, hardly any place to walk with the king bed in the room. Bathroom has no ventilation & also cramped. Most pathetic was the breakfast experience which was free with our booking. There is no standard restaurant of the hotel and hence breakfast gets arranged in the basement of the hotel. Quality of the food was poor & it doesn't justify the hight cost of the room. The Avaya cafe attached to the amenity on the first floor is descent for coffee & all but costly for an every day breakfast.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Double

    The Orion Elite has replied on Mon Oct 13 14:37:25 IST 2025

    Dear Valuable Guest, Thank you for sharing your feedback regarding your stay at The Orion Elite. We truly appreciate your kind words about our convenient location near Green Park Metro, which is indeed ideal for travelers. We are, however, sorry to hear that certain aspects of your stay did not meet your expectations, particularly the room space, bathroom ventilation, and breakfast experience. Your comments have been noted, and we are actively working on improving room comfort and the dining experience to ensure our guests enjoy both quality and value during their stay. We hope you will give us another opportunity in the future to provide you with an enhanced experience that reflects the high standards we aim to uphold. Warm regards, The Orion Elite Team

    4.0

    Good Stay

    vinod r.family with 1 kid

    1. Good coordination of travel desk 2. Food and housekeeping to be informed in advance else will delay

    Travel Month: Sep 2025

    Room: Deluxe Double

    The Orion Elite has replied on Mon Oct 13 14:38:12 IST 2025

    Dear Valuable Guest, Thank you for sharing your feedback and for choosing The Orion Elite. We are delighted to know that you appreciated our travel desk coordination. We also sincerely apologize for the delay in food and housekeeping services during your stay. Your feedback has been shared with our team to ensure timely service and better communication in the future. We truly value your suggestions and look forward to hosting you again for an even smoother experience. Warm regards, The Orion Elite Team

    3.0

    Average Stay

    varun s.couple

    though the room was clean but the description is not right.The premium room with balcony is much smaller than mentioned.The balcony instead of facing road or city was loacted inside the compound. you could see nothing excpet the adjoining wall and the kithen chimney blowing smoke.

    Travel Month: Sep 2025

    Room: Premium Double with Balcony

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    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    1.0

    Zero star review

    anuja m.group

    From the day of check in ..had been asking for a room upgrade ..they will say sure they will consider. but in 5 days of my stay they dint make it happen...even when i was willing to pay ..because i had already made full payment for the 5 days..standard double room -very congested room..no window..you feel breathless as you sleep....breakfast horrible..no options..not clean enough...service sweet and good...but no outcomes for any queries or complaints

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    2.0

    The Orion Elite - disaster in hospitality with a bunch of liars!

    diya c.family

    The hotel staff is filled with a bunch of liars - Manish Jha at the reception gave us a downgraded room during check-in with the reason that it was in our interest to have 2 rooms on the same floor. When we told him that we would decide that and he should give us the room category that we have paid for, he promised to upgrade us on the next day and to manage for one night. The next day, Khushi, at the reception, refused to honour the commitment made by Manish and said room is not available. And the GM Mr. Anup has no time to meet , discuss, and sort it out - he was not bothered about this, I guess. Also from no angle is this hotel a 4 star category hotel - pls update your rating. Breakfast is served makeshift in a banquet hall with stained chairs and tables and the food replenishment takes ages - most guests were complaining and leaving without eating. Overall, it was a pathetic experience!

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Premium Double with Balcony

    The Orion Elite has replied on Mon Sep 29 15:58:20 IST 2025

    The hotel staff is filled with a bunch of liars - Manish Jha at the reception gave us a downgraded room during check-in with the reason that it was in our interest to have 2 rooms on the same floor. When we told him that we would decide that and he should give us the room category that we have paid for, he promised to upgrade us on the next day and to manage for one night. The next day, Khushi, at the reception, refused to honour the commitment made by Manish and said room is not available. And the GM Mr. Anup has no time to meet , discuss, and sort it out - he was not bothered about this, I guess. Also from no angle is this hotel a 4 star category hotel - pls update your rating. Breakfast is served makeshift in a banquet hall with stained chairs and tables and the food replenishment takes ages - most guests were complaining and leaving without eating. Overall, it was a pathetic experience!

    2.0

    Poor Stay

    kuldeep s.business

    A very small room in the higher category opted, no passway in room to go from one corner to another The room was completely mismatched with images uploaded The washroom was too congested as the bath and toilet were jointly attached and washbesan was too small according to the room and other amenities available and it is one Star hotel but mentioned as 4 star

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Double

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    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    margaret c.solo

    Nice stay. I stayed alone but i felt safe & secure. The beddings & washroom were clean which was a major plus point for me. The breakfast & room dining menu isnt varied but good enough. The cafe above is nice too.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you felt safe and secure during your stay and that the cleanliness of our beddings and washroom stood out as a major plus for you. We appreciate your kind words about our breakfast, room dining menu, and the café above. Your feedback is valuable as it helps us continually improve our services. We look forward to welcoming you back to The Orion Elite for another comfortable and enjoyable stay. Warm regards, Guest Relations Manager The Orion Elite

    3.0

    Average Stay

    satwinder s.

    Location was not bad but Room was very small bathroom also very small and dirty.Room service was not good

    Travel Month: Aug 2025

    Room: Premium Double with Balcony

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    avnish k.

    The hotel is very well located, allowing easy access to South Delhi. I have rated the hotel 4 out of 5 star for following reasons - 1. Parking is available 2. Food and room service are good 3. A cafe is located inside hotel itself which is quite nice 4. Nice ambience I wish the toilets were a little bigger. If one is taking bath, the water gets sprayed all over the washroom including on commode.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    pankaj m.group

    The stay was good ,food was awesome and service is on point

    Travel Month: Aug 2025

    Room: Premium Double with Balcony

    The Orion Elite has replied on Mon Sep 29 16:03:11 IST 2025

    Dear Valued Guest, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay, found the food awesome, and appreciated our service. Your kind words inspire us to continue delivering the best hospitality. We look forward to welcoming you back to The Orion Elite for another memorable stay. Warm regards, Guest Relations Manager The Orion Elite

    2.0

    not satisfactory

    richa r.couple

    the room given to us had no ventilation, AC was not working. the bed linen was also not good , instead of one double bed, they joined two single beds which was very uncomfortable.

    Travel Month: Aug 2025

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

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