The Palm Resort and Country Club in Gurgaon is a mixed bag of experiences for guests. While some guests have praised the property's location, amenities, and food, others have criticized the staff's behavior, poor maintenance, and lack of basic amenities. The property has a beautiful ambiance, spacious rooms, and a great pool area. However, some guests have complained about the unavailability of lifts, rude staff, and strict pool rules. Overall, the property has received mixed reviews, with some guests having a great experience and others feeling disappointed.