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COUPLE
FAMILY
BUSINESS
SOLO
3.3
Good
10 User Reviews and 38 Ratings
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Guest Reviews
Excellent stay!
Rated 5.0 by Amol Pratap Singh . Family Traveller . Dec 22, 2024
I had an excellent stay at the patiala heritage haveli. Good location and the food was excellent. The room was clean and well-maintained, hospitality was very good. I will definitely consider staying here again in the future.
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Excellent Stay
Rated 5.0 by Sakshi Juneja . Oct 02, 2023
Well cleaned rooms and good room service. The environment is good.
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✅✅
Rated 5.0 by Sukhwinder Singh . Couple Traveller . Jan 28, 2022
Good Polite staff Clean rooms Vlean washroom
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Room and food are awesome
Rated 5.0 by Sunil Mehta . Family Traveller . Oct 01, 2021
Great place to stay and value for money.
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Good Stay
Rated 4.0 by Sandeep Vasisht . Apr 15, 2024
Stayed here for one night, clean property with good location food is very good. Rooms are clean with good comfortable bed. Breakfast is a la carte because not many comes for breakfast. Overall can stay here safely. Staff is courteous
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Rooms need to be renovate urgently to gain the traction of family holiday.
Rated 3.0 by Sajan Bhatia . Family Traveller . Aug 03, 2024
We stayed in so called super deluxe room, quality of the room was pathetic. Lobby was haunted lane without ac and single light in the night. Room walls were very dirty with visible spits on the wall. Dust at the corner of the bed and was so prominent and spider was noticed immediately we reported. Since we checked in at the night we don’t have enough options and we checked out a day before.
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Location is ok, food was very good but the rooms are ok and so so.
Rated 3.0 by Ankur Goyal . Solo Traveller . Aug 24, 2022
This hotel primarily caters to people travel-ling by car from one place to another and in need for a restaurant for mid journey food. Thus the food is very good but for stay off more than a night, i would suggest find a better hotel in patiala.
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The Patiala Heritage Haveli has replied on Dec 14, 2024
Dear Mr.Ankur,
Thanks for your valuable feedback, we will surely check the depth of the situation.
Hence, we have worked in upgrading the facilities of the rooms, would love to serve you again in future.
Regards
Aakash Read more
Poor service and hallow feeling
Rated 2.0 by Bhalchandra Tilve . Business Traveller . Sep 30, 2023
No towels, no shower gel very slow response. Far away from city. Services are slow
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Poor Stay
Rated 2.0 by Gurpreet Singh . May 15, 2023
Ok
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The Patiala Heritage Haveli has replied on Dec 14, 2024
Dear Mr.Gurpreet,
Apologies for the inconvenience caused, your valuable ratings means alot for us, we have improved our services now.
Hence, would love to serve you again with upgraded services in near future.
Regards
Aakash Read more
bed hygienicly not cleaned bathroom toilet seat broken and the service was not that good
Rated 1.0 by Ishan Diwan . Family Traveller . Apr 11, 2023
the bed and the bed sheet appear cleaned but when you go near, it has marks and smells Like It was not washed 😡 I have cooked two rooms for 5 adult fifth bed was not planned by the hotel management, only on request they give us the mattress with the broken bed sheets and also not cleaned
after requesting to the management that this is not what I paid for I want the fifth person proper bed, he answered me this is what we have bad service!
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The Patiala Heritage Haveli has replied on Dec 14, 2024
Dear Mr.Ishan,
Apologies for the inconvenience caused, we have cross checked the same and hence upgraded the facilities now, would love to serve you again in near future with better services.
Regards
Aakash Read more