The Pelling Resort is a property with a great location and marvellous views of Kanchenjunga. The staff is cordial and helpful, offering menu choices as per guests' preferences. The rooms are spacious, neat, and clean, with well-furnished washrooms. However, some guests have complained about the lack of maintenance, broken beds, and non-functional showers. The food is good but a little expensive, and the breakfast buffet is overpriced. The property is recommended for its location, hospitality, and cleanliness, but some improvements are needed in terms of maintenance and pricing.