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COUPLE
FAMILY
BUSINESS
GROUP
4.0
Very Good
145 User Reviews and 295 Ratings
Location3.7
Cleanliness3.9
Value for Money3.8
Food4
Amenities4.1
Child friendliness3.5
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Guest Reviews
Excellent Stay
Rated 5.0 by Jayant Pant . Family Traveller . Dec 18, 2024
The hotel is located in a residential area but near the market. We booked the suite room and it was big and spacious. The washroom was big and clean. The food was awesome. We stayed there for 6 days and ordered multiple dishes and every dish was superb
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Excellent Stay
Rated 5.0 by Treyo Dkhar . Nov 20, 2024
'done'
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Excellent Stay
Rated 5.0 by Ajit Hazarika . Family Traveller . Oct 06, 2024
Room is very spacious , bathroom is also very clean & hygienic . Room service & staff behaviour is outstanding. Overall Phoenix’s residency is very very good hotel entire Shillong. 👌🏻👌🏻👌🏻
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Superb experienceat Pheonix Hotel
Rated 5.0 by Yeshwantkumar M Parmar . Family Traveller . Jun 24, 2024
Nice room, Delicious food and Comfortable stay at Pheonix Hotel. Surely recommend others for booking this Hotel.
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Amazing food
Rated 5.0 by Nishita Dixit . Family Traveller . May 24, 2024
The property is neat and clean. Staff is helpful, nice and really accomodating. Rooms are spacious and clean. The highlight of this stay was the food. The food is really tasty.
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Excellent Stay
Rated 5.0 by Sayak Chakraborty . Apr 03, 2024
We booked total 4 rooms, among those two rooms were for 3 adults. They provided extra bed for 3 pax rooms which i find very convenient. Rooms are literally giant in size, with sofa and small dine in tables and wardrobes. Some negatives that management should look after is that there was issue with the water taps in all 4 rooms, the tap was coming out in hand while operating, one of the door locks was malfunctioning. Location is a good one if anyone wants to be away from crowded market area. Car parking is also there, no need to walk with luggage. Staffs are very professional and friendly. Food is also good in their restaurant.
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Excellent Stay
Rated 5.0 by Nitesh Meena . Couple Traveller . Mar 22, 2024
Stay was nice, staff is cooperative and friendly. Room was clean and spacious. We checked in early and our room was not prepared till that time, so staff shifted us to the prime room without making us wait. And without taking any extra charges. So really nice experience. Food is also good
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5 star for all stag
Rated 5.0 by Naveen Dahiya . Couple Traveller . Mar 04, 2024
Sach a very nice hotel u must be stay once. All staff are great people ne coprative. And food is great.
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Superb property
Rated 5.0 by Rajender Bhatia . Group Traveller . Jan 08, 2024
Location was very convenient, food and hospitality were great. The greenery, variety of plants and flowers & maintenance of all these was excellent
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Pleasant stat
Rated 5.0 by SOMNATH DAS . Couple Traveller . Dec 30, 2023
Good hotel with polite staff and good food. The location is also good. It's hardly 3km from police bazaar.
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Excellent Stay
Rated 5.0 by Vijay Prakash Anand . Nov 28, 2023
The suite is awesome at phoenix residency. Loved our stay. Will recommend, if you may afford. It's quite spacious and you can watch the sunrise from the room itself.
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Great stay
Rated 5.0 by RIMO BARUA . Family Traveller . Nov 23, 2023
The rooms are spacious and top notched. Washroom is big and very clean. Great service and complimentary breakfast spread was awesome. Will definitely recommend to this hotel to others.
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Nice stay with family
Rated 5.0 by Alok Kumar Mandal . Family Traveller . Nov 10, 2023
Nice facilities in hotel, but it is little away from main centre i. E, police bazar. If you like calm place, it is superb.
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Good rooms, delicious foods and ample parking spaces
Rated 5.0 by Subhajeet Sarkar . Family Traveller . Oct 28, 2023
Stayed here during my meghalaya trip. Located just adjacent to the main road, it has vast parking spaces. Room that was provided was pretty good in size, wifi, intercom, sitting chairs and centre tables, tv, coffee maker all were available, together with a clean toilet with toiletries and a small balcony. Food was pretty tasty and service was prompt.
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Good stay
Rated 5.0 by sanjay kumar . Couple Traveller . Oct 23, 2023
Good stay at. The hotel. The staff are very cooperative and gentle. Overall a good experience staying at the hotel. I would certainly recommend this hotel for a trip of shilong in meghalaya
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Excellent Stay
Rated 5.0 by Saptarshi Ghosh . Oct 12, 2023
The stay at phoenix residency was excellent and memorable. The manager is very friendly and warm. The staffs are very professional and responsive! i wish phoenix residency the best.
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Excellent Stay
Rated 5.0 by Arpita Chowdhury . Oct 05, 2023
Stay was comfortable
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Good one
Rated 5.0 by ORIJEET RAY . Family Traveller . Sep 27, 2023
Good place to stay at shillong. Around 4-5kms from police bazaar but it's accessible well by transport. Quiet and good place at reasonable price and facilities available
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Great rooms and maintenance
Rated 5.0 by Prakhar Kumar . Business Traveller . Sep 19, 2023
The rooms were great and the staff was very polite. Also the food was very high quality. Great place for stay in the middle of city and pretty affordable.
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Excellent Stay
Rated 5.0 by sarvesh kumar . Sep 19, 2023
Service provided by the hotel milan and staff was good. All the staffs behaviour are good and cooperative.