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Civil Lines, Rampur (Uttar Pradesh)
28 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
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Worst service n quality
Very burst service I have experienced before that. Geyser switch was not working. Water also not available for bath. Breakfast not provided in morning even my booking was including breakfast. Pls return my breakfast amount.
Room: Deluxe
Terrible Stay
They refused to serve dinner. We took room with breakfast and paid in advance. Breakfast not served in the morning
Room: Deluxe
Terrible Stay
It was horrible
Room: Deluxe
Average Stay
The hotel was alright. There was no proper heating and it was a problem for the first night as it was very cold. The electricity kept going off a few times in the day. Having said that the staff was very helpful and responded to all requests quickly. I presume it’s the issue with the city’s electricity supply and out of hotel staff’s control. Overall i was satisfied for a short stay. Probably okay for single person, but may not be convenient for families.
Room: Standard single
Excellent Stay
Good quality rooms
Room: Family Suite
Poor Stay
The restaurant open in the morning after 10. 00 am
Room: Standard single
Rampur hotel plaza
Located in the city is average hotel with poor service and highly priced.
Room: Deluxe
Terrible Stay
There was no basic amenities available in the room. For example- no water, tea, towel, dental kit, slipper were available. No staff service was there except a guy at reception so if you want anything you need to call a guy. No hotel guest were there which was very strange.
Room: Standard single
High priced hotel
Hotel is quite a high priced. Roma were very small with no eminities in it.
Safe hotel for female travellers
Room: Standard
Nice clean rooms
Staff was co-operative, but food is not upto mark. Very limited variety due to covid.
Room: Deluxe
Breakfast
No variety, service was not too impressive.
Room: Standard





Great ambience
The property is located in the center of the town and is very well maintained. The rooms are good size and can accommodate 2 adults and 2 kids. The staff is polite and service is good.
Room: Deluxe
Location
USP of this Hotel is its location. It's covers both The City area and civil lines conveniently.
Room: Deluxe
Worst
Worst hotel, they book hotel for marriages, and can give you smallest room with no facility, worst staff a really expensive food, they will give you nothing in return of your money.
Room: Standard
Good Stay
It is good and location was also good, food is good room service is good
Room: Deluxe
Nice infrastructure but lack service quality
Hotel was nice and center of City. Parking was also good. They lack in small and small issue. Mosquito, no light in parking basement in night, lift don't work if electricity is down. And so on
Room: Deluxe
Good hotel
Very good hotel in this small city. *This is the translation of the submitted review*
Room: `standard Room Single Occupancy
Value for money
Very good hotel in this area, food quality was also good. But it is little bit far from railway station. Room was very neat and clean 24 hour electricity supply, according to me its a value for money.
Room: Standard
The Plaza Hotel has replied on Sat Feb 15 10:51:39 IST 2020
Dear Mr. Deepak Shriivastav, Greetings from The Plaza. We thank you for sharing your valuable feedback. We are happy to learn from your feedback that your visit was as per your expectation and the facilities that were provided to you were to your satisfaction. It was a pleasure having you stayed with us. We look forward to have the pleasure of your continued visits. Thanks & Regards, for The Plaza, Front office Executive.
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