Important information that you need to know before you book!
All
FAMILY
2.7
Average
7 User Reviews and 9 Ratings
Sort By:
Guest Reviews
Very good stay
Rated 4.0 by Shaon Das . Family Traveller . Dec 19, 2019
Its The second time we stayed there. The hotel provides very good accommodation. Cleanliness and hygiene are up to The mark. Cooperative staff. Food options are less but food served is good.
Do you find this helpful?
The Premium has replied on Feb 06, 2020
Dear valued guest. Thank you for staying with us again. We are deeply elated that we have been your constant hotel of choice when you're in The Premium. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. T... Read more
Nice property, but tricky location
Rated 4.0 by SANJEEV KUMAR ROY . Family Traveller . Aug 03, 2019
The property was good. Room, facility, security everything was nice, but it was a very problematic task to find The location of The property. Location in The Google map was not proper. No proper contact number was there to contact The property. I would suggest them to put some contact number on The website so that any guest can contact easily when they needed. Apart from that, all was good.
Do you find this helpful?
The Premium has replied on Feb 06, 2020
Dear valued guest. We appreciate you taking The time to provide us with such candid feedback of your stay. I Am very sorry to hear that your stay did not meet expectations. We look forward to welcoming you back to The hotel in The near future. Warm regards Dushyant Mishra (world ... Read more
For breakfast and meals you have to move to other apartment, not possible every time, more over because of security system cabs and. Zomato, swiggy vendors face a lot of problem
Rated 4.0 by vinod kumar yadav . Family Traveller . Jun 25, 2019
Not easy accessibility for cabs and. On line food vendors.
Do you find this helpful?
The Premium has replied on Feb 06, 2020
Dear valued guest. Thank you for your reviews and I Am pleased that you had a good stay overall. However, I apologize for The inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify The situati... Read more
Good location to stay for SRM university
Rated 3.0 by Mukesh Tandon . Family Traveller . Jul 17, 2016
It has all the facilities but the upkeep is very poor. Often times there is only one elevator working. Food is served in another tower... So one has to walk. There are better choices around. Explore other options in Potheri.
Do you find this helpful?
The Premium has replied on Feb 06, 2020
Dear valued guest. Thank you for taking The time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other com... Read more
My experience at The Premium, Potheri, Chennai
Rated 2.0 by Surajit Mukherjee . Family Traveller . May 08, 2019
This is a service apartment type facility located in The Estancia gated community. While The address says tower 2, even The security guards in this residential tower were unaware of this service apartment's existence. Since The flat no. was not mentioned in the address, it was a herculean effort finding the floor no. and flat no. There were no signboards and the flat name plates on the ground floor mentioned individual flat owners names only. Finally, had to walk all the way back to the main security office in the main gate who finally provided us with the flat no. the flat had no name plate or signboard and we were not sure where we were knocking. The staff inside had no information of our bookings we had to show them the booking confirmation from MMT. The given contact mobile no. of The service apartment was switched off all The while giving us no opportunity to contact The service apartment. We were taken to another apartment in tower 3 for our stay. The facility is very basic, AC was working in the bedroom but not on the living room. The video door phone was not working, not all lights were operational and we spotted a couple of cockroaches too. Washroom was OK with restricted flow of water. Next day breakfast was in tower 2. Comprised of parathas and all mutter curry which was simple and filling. Staff are OK, they try their best but are obviously untrained and uninformed. Overall, not value for money as double occupancy per night. Serious efforts to improve accessibility and quality of stay required. The photos do not match reality at all!
Do you find this helpful?
Terrible Stay
Rated 1.0 by Sanjeev Kumar . Family Traveller . Jun 25, 2019
It was my bad experience. I'm not happy with MMT.
Do you find this helpful?
The Premium has replied on Feb 06, 2020
I hope this notes finds well. We have sent your feedback to The personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Wa... Read more
Terrible stay be careful before choosing
Rated 1.0 by SUBHASH CHANDRA . Jun 29, 2018
I think these are flats which they are converting to hotel . For reaching the palce we had real tough time. The address which was given was different from where we stayed. Address was tower 3 but, nobody was there. They made us roam from one place to another. Please don't choose this so called hotel.
Do you find this helpful?
The Premium has replied on Feb 06, 2020
Dear valued guest. I hope this notes finds well. We have sent your feedback to The personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss ... Read more