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Review Of The Quilon Beach Hotel
Thamarakulam, Kollam
User Rating & Reviews
- everyone
- group
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Very Good
1139 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 3
- 5
- 3
- 5
- 4
- 5
- 3
- 1
Sort by:
Positive first
5.0
Excellent Stay
kripakar m.business
Property location is excellent, rooms & bathroom are also very well maintained. Food quality and employee behaviour toward customer is very satisfactory.
Room: Deluxe Beach View Room
5.0
refreshing stay
venu v.couple
Excellent location !easy access to beach and park!great view of kollam beach Friendly caring service
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Mr. Venugopal, Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed our excellent beachfront location, the beautiful views of Kollam Beach, and the easy access to the beach and park. Your kind words about our friendly and caring service truly mean a lot to our team. We look forward to welcoming you back soon for another memorable stay by the sea! Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam
3.0
Average Stay
prateek k.family
We found food quality good but limited options for vegetarians. Swimming pool was not upto mark Room TV experience was not great with limited channels. But staff was helpful and courteous.
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Mr. Prateek, Thank you for sharing your valuable feedback. We’re glad to know you enjoyed the food quality and appreciated the helpful and courteous service of our team. We’ve noted your suggestions regarding the limited vegetarian options, swimming pool maintenance, and TV channel selection. Your inputs are very helpful, and we’ll work towards improving these areas to enhance our guests’ overall experience. We truly appreciate your constructive comments and hope to welcome you back for a more delightful stay in the future. Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam
5.0
good st
shreya.family
very good stay. room and bathroom was clean and spacious. view from room was very mesmerizing. pool was clean but there was some finishing issue in the pools water outlet very dangerous. otherwise it was a good stay
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Ms. Shreya, Thank you for your feedback. We are delighted that you enjoyed your stay, the cleanliness of your room and bathroom, and the mesmerizing view. Regarding the pool’s water outlet, we will take immediate action to ensure it is safe for our guests. We look forward to welcoming you back for another memorable stay. Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam
1.0
Terrible Stay
sahil k.business
There were no proper amenities in the room such as no soap,no slipper. TV channels not working. The shower area water not getting drained .Very Very bad experience for the money I pad . Worst bad service
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Mr. Sahil, We sincerely regret the inconvenience you faced during your stay and thank you for sharing your valuable feedback. Please allow us to clarify — slippers are always available on request, and we ensure to maintain two soaps in every room. Regarding TV channels, we provide a selected set as standard, however, any additional channels can be subscribed to on guest request. We are also reviewing the concern raised about the shower drainage with our team to ensure it is rectified immediately. We truly value your patronage and hope you will give us another chance to serve you better. Sincere regards, Vinod Kurup | Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam
5.0
Excellent Stay
nayana m.family with 1 kid
stay was very pleasant. The staff at front office specially Aparna , Arunima and Abhirami was really very good. I think they would be an asset to your Hotel. I would like to make a special mention about Mr Antony, the security staff. Too good a fellow. A very good experience at your pla stay was very pleasant. The staff at front office specially Aparna , Arunima and Abhirami was really very good. I think they would be an asset to your Hotel. I would like to make a special mention about Mr Antony, the security staff. Too good a fellow. A very good experience at your place
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Ms. Nayana, Greetings from The Quilon Beach Hotel & Convention Centre, Kollam! Thank you for sharing your wonderful feedback. We are delighted to know that your stay was very pleasant and that our Front Office team members—Aparna, Arunima, and Abhirami, made such a positive impression and your appreciation has been shared with them. We also truly value your special mention of Mr. Antony from our Security team. It was our pleasure to host you, and we look forward to welcoming you back soon. Sincere regards, Vinod Kurup | Reservation Manager
5.0
Excellent Stay
dr a.family
stay was very good and was comfortable, special thanks to Arunima, Aparna, jaison, Abhirami, Ashwin who supported our stay. I highlights recommending this hotel
Room: Premium Beach View Room
The Quilon Beach Hotel
Dear Dr. Allen, Thank you for sharing your kind words. We’re delighted to know you had a comfortable and pleasant stay with us. Your special appreciation for Arunima, Aparna, Jaison, Abhirami, and Ashwin has been shared with them, and they are thrilled to have made your visit memorable. We truly value your recommendation and look forward to welcoming you again soon. Sincere regards Vinod Kurup I Reservation Manager The Quilon Beach Hotel & Convention Centre
5.0
Excellent Stay
alex h.
Good service , rooms are near and clean . Enjoyed the breakfast. My kid had a good time at well maintained swimming pool.
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Mr. Alex, Thank you for taking the time to share your kind review. We're delighted to know that you had a pleasant stay with us. It's wonderful to hear that you found the rooms neat and clean, enjoyed the breakfast, and appreciated the good service. We’re especially happy to know that your child had a great time at our well-maintained swimming pool, it’s always a joy when our young guests leave with happy memories! Looking forward to welcoming you and your family again for another enjoyable stay. Sincere regards, Vinod Kurup Reservation Manager | The Quilon Beach Hotel & Convention Centre
5.0
Highly Recommended
yadu m.
A Wonderful Stay at Quilon Beach Hotel! Had an amazing experience at Quilon Beach Hotel in Kollam. The service was truly commendable — the staff was attentive, warm, and professional. The food was delicious with a wide variety of options, and every meal was enjoyable. What made the stay extra special were the breathtaking scenic views of the beach right from the room — a perfect spot to relax and unwind. A special thanks to Manu and Aparna for their exceptional hospitality. They went above and beyond to make our stay comfortable and memorable. Highly recommended for anyone looking for a peaceful beachside getaway in Kollam!
Room: Premium Beach View Room
The Quilon Beach Hotel
Dear Mr. Yadu Mohandas, Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing experience with us. It's heartening to know that you enjoyed the scenic beach views, delicious food, and our team’s attentive and professional service. A special thank you for recognizing Manu and Aparna for their exceptional hospitality. Your kind words will certainly be shared with them, and we’re glad they helped make your stay truly memorable. We deeply appreciate your high recommendation and look forward to welcoming you back for another peaceful beachside getaway in Kollam. Sincere regards Vinod Kurup Reservation Manager | The Quilon Beach Hotel & Convention Centre, Kollam
5.0
Excellent Stay
amjath k.
The location of the Quilon Beach Hotel is on a prime spot. The view from the room is exceptional. Professional staff. The stay is very comfortable
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Sir, Greetings from The Quilon Beach Hotel & Convention Centre, Kollam Thank you for taking the time to share your kind feedback. We’re delighted to know that you enjoyed our prime location, the exceptional views from your room, and found our team to be professional. It’s wonderful to hear that your stay was comfortable. We look forward to welcoming you back for another memorable experience by the beach. Sincere regards, Vinod Kurup Reservation Manager
5.0
Excellent Stay
drmoumita b.
It was a real time good experience to stay there comfortably Services at all front like food, location and facilities are ok
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Madam, Thank you for sharing your feedback. We’re glad to know you had a comfortable stay and found the services, food, and location satisfactory. We look forward to welcoming you again to Quilon Beach Hotel. Sincere regards, Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre
1.0
ok Stay
abhay g.business
Location is good, Spa and Gym was not operational. Restaurant staff was unprofessional and least interested in serving food, cheff denied to provide appam and said what ever we have only can be provided, then how this is 5 star hotel property ? dissapointed with front desk, no one helped for luggage to the room.
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Sir, Thank you for taking the time to share your feedback. While we are pleased to know that you found our location convenient, we are truly sorry to hear that your experience fell short of expectations. Please note that our Spa and Gym are currently under maintenance, and this has been clearly mentioned on all our online travel agency platforms, including MMT, to ensure transparency for our guests. We are deeply concerned about your feedback regarding the denial of your basic request for appam and the unprofessional behaviour of the restaurant staff. This is not the standard we strive to maintain. Your feedback has been noted seriously and will be reported to the higher authorities for immediate review and necessary action. Additionally, we sincerely apologize for the lack of luggage assistance during your arrival. This too has been taken seriously and brought to the attention of our senior management. We truly regret the inconvenience caused and appreciate your feedback, which helps us improve our service standards. We hope you may consider giving us another opportunity to provide you with a more pleasant stay in the future. Sincere regards, Vinod Kurup Reservation Manager
5.0
Excellent.
rashmitha s.family
The stay was truly enjoyable. Every staff member welcomed us warmly, creating a pleasant atmosphere from the start. The rooms and amenities were clean and hygienic, and the team was always available to assist whenever needed. The complimentary breakfast was tasty and satisfying. Overall, it was a great experience and definitely worth it
Room: Premium Beach View Room
The Quilon Beach Hotel
Dear Sir, Thank you for your wonderful feedback! We are delighted to hear that your stay was truly enjoyable and that our team made you feel welcome from the moment you arrived. It's great to know that you appreciated the cleanliness of our rooms, the attentiveness of our staff, and the quality of our complimentary breakfast. Your kind words encourage us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to The Quilon Beach Hotel & Convention Centre soon! Sincere regards, Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre
5.0
Good
rony j.family
Had a nice experience . Breakfast was amazing and front office were outstanding especially Renjin Divya Rita .
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Sir, Thank you for sharing your wonderful experience with us! We're thrilled to hear you enjoyed the breakfast and had a pleasant stay. A special thank you for recognizing our front office team — Renju, Divya, and Rita will be delighted to hear your appreciation. We look forward to welcoming you back soon! Sincere regards, Vinod Kurup Reservation Manager
5.0
Excellent Stay
ashok j.business
Excellent place near beach. Beach view premium rooms are Excellent. Food vegetrian is delicious.
Room: Premium Beach View Room
The Quilon Beach Hotel
Dear Sir, Thank you so much for your kind words! We're delighted to hear that you enjoyed our beach view premium rooms and found the vegetarian food delicious. It's always our pleasure to provide a memorable experience right by the sea. We look forward to welcoming you back again soon! Sincere regards, Vinod Kurup Reservation Manager
5.0
Excellent Stay
arun k.family
The staff were incredibly friendly and helpful. good food. I would recommend it if you are visiting the area.
Room: Deluxe Beach View Room
The Quilon Beach Hotel
Dear Sir, Thank you so much for your kind words! We’re glad to hear you enjoyed the food and found our staff friendly and helpful. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to the area. Sincere regards Vinod Kurup Reservation Manager
5.0
great stay
vishnu s.couple
Good rooms and amenities, excellent view, great service, nice breakfast spread and dinner. Happy to stay again
Room: Executive Suite Room
The Quilon Beach Hotel has replied on Tue May 20 09:18:36 IST 2025
Dear Sir, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our rooms, amenities, beautiful views, and the breakfast and dinner spreads. Providing great service and a comfortable stay is our top priority, and we’re happy to know you felt well cared for. We look forward to welcoming you back to The Quilon Beach Hotel soon! Sincere regards, Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre
5.0
Wonderful Stay, Great View and Cordial Staff
vijay.
family
familywe have visited this hotel twice. The rooms offer breath taking view of the sea and the hotel ambience only adds to the beauty. The staff are super friendly and they were very accomodative of our requests during both our visits. I need to specially mention the GM of the hotel, he was very generous and supportive to my family and provided us with rooms right next to each other. also, the food is mind blowing.
Room: Deluxe Beach View Room|Premium Beach View Room
The Quilon Beach Hotel has replied on Fri Feb 28 15:58:17 IST 2025
Dear Sir, We are truly delighted to read your heartfelt review! It’s always a pleasure to welcome you back to Quilon Beach Hotel, and we’re thrilled that you had another memorable stay with us.
1.0
Not worth to be 5 star or even 3 start hotel.
sarvesh n.
family
familyBathrooms are bad, no hair dryer, no iron box. Rooms are not cleaned up on daily basis. Food buffet is costly not worth it, sometime salty, sometimes no salt at all. Restaurant people knocks at late night to get sign in food bill, not respecting the guest privacy. The bill was never ours which the restaurant manager took 1 hour to confirm it by checking the cctv which is frustrating.
Room: Premium Beach View Room
The Quilon Beach Hotel has replied on Mon Feb 17 13:05:02 IST 2025
Dear Sir, Thank you for your feedback, and we sincerely apologize for not meeting your expectations. We regret the inconvenience caused during your stay and will address the issues you mentioned with the concerned teams. We appreciate your comments, as they help us improve our services. We hope to have the opportunity to welcome you again and provide a better experience.
1.0
Terrible Stay
ravi d.family
familyIt's a fraud. Rating themselves as 5 star which in any way they are not. Right from check in to check out its a mess. Front desk staff and restaurant manager are v rude. Food quality v poor and breakfast was half empty by 9:30 am and they have reply finished instead of refilling, even the fruits they didn't want to refill. There was no service lift and among-st 2 lift, 1 was out of order so there was huge mess and waiting for all during check out and check in. I strongly recommend not to opt for this hotel even for free
Room: Deluxe Beach View Room
The Quilon Beach Hotel has replied on Mon Feb 17 12:53:22 IST 2025
Dear Sir, We deeply regret that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused during your stay. At Quilon Beach Hotel, we strive to offer exceptional service and facilities, and your feedback helps us improve. We have taken your comments regarding the front desk staff, restaurant, and breakfast quality seriously and will address these concerns with the respective teams to ensure a better experience for future guests. As for the lift, we are happy to inform you that it is now running smoothly, and we are taking steps to maintain its functionality at all times. We value all guest feedback and hope to have the opportunity to welcome you again in the future, ensuring a much more pleasant stay.
