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Review Of THE RAM LEE GRAND
Dausa, Dausa
User Rating & Reviews
- everyone
- couple
- solo
- family
Average
11 Ratings, 4 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 4
- 4
- 5
- 1
- 5
- 2
- 1
- 1
- 1
Sort by:
Positive first
4.0
Good Stay
rahul s.solo
value for money. Good service, maintained property and food quality is also good. 8 out of 10 overall score. Better than expected in small city. value for money. Good service, maintained property and food quality is also good. 8 out of 10 overall score. Better than expected in a small city.
Room: RAM LEE Grand Horizon
1.0
Terrible Stay
sahil g.
The stay was terrible and the guy incharge there was a goon and he threatened us and abused us multiple times. Inf-act we had to call the owner for our safety
Room: RAM LEE Grand Horizon
1.0
Terrible Stay
pooja g.
family
familyNo staff, dirty room, extremely dirty bathroom, latches broken, uncomfortable matresses, smelly linen. I could go on and on. They charged 7k per night. Wrong decision i took seeing good rating on make my trip
Room: RAM LEE Grand Horizon Suite
THE RAM LEE GRAND has replied on Fri Sep 20 00:50:18 IST 2024
We are deeply sorry to hear about your recent experience at our property. There is no excuse for the issues you encountered, and we want to sincerely apologize for the unacceptable conditions you described. The lack of staff presence, the cleanliness of your room and bathroom, broken latches, uncomfortable mattresses, and smelly linen are all far below the standards we aim to provide. Our hotel is relatively new, and we acknowledge that there has been a lack of experience on our part as we navigate through the initial stages of operation. However, that should never have affected your stay, and we deeply regret that it did. Please know that we are actively addressing these concerns and working hard to improve our services. Your feedback is invaluable, and we are taking it seriously to ensure such issues do not happen again. We would love the opportunity to make things right for you. If you are willing to give us another chance, we will personally ensure your next stay is significantly improved. Please feel free to contact us directly if you would like to discuss your experience further.
