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Review Of The Retreat0123401234

Fatehabad Road, Agra | 4.1 km drive to Taj Mahal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    1275 Ratings

    excellent
    33%
    very good
    33%
    average
    16%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 5
    • 3
    • 5
    • 5
    • 4
    • 2

    Rating Categories

    • Hospitality4.0
    • Facilities3.9
    • Food3.7
    • Room4.2
    • Cleanliness3.9
    • Value For Money3.8

    Sort by:

    Positive first
    5.0

    Excellent Stay

    m s.family

    Overall service and ambience is good . Reception managers are very cooperative

    Travel Month: Oct 2025

    Room: Standard Double Room

    5.0

    Excellent Stay

    akram k.family with 2 kids

    Too much Good. more than expected. welcome to drop. Staff reception to cleaner all were excellent. breakfast was good over all nice stay

    Travel Month: Sep 2025

    Room: Standard Double Room

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    The Retreat

    Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to know that your stay exceeded expectations and that you appreciated the warm hospitality from our entire team — from reception to housekeeping. It’s also great to hear that you enjoyed our breakfast and overall experience. We truly appreciate your kind words and look forward to welcoming you back soon for another pleasant stay. Warm Regards, Yogesh Kumar

    2.0

    Poor Stay

    nitin b.family

    very slow service. room key doesnt work. food very costly

    Travel Month: Sep 2025

    Room: Superior Room

    The Retreat has replied on Fri Oct 31 10:39:21 IST 2025

    Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay, especially with the service delay, room key issue, and food pricing concerns. Your comments are very important to us, and we will certainly review them with our team to improve our services and guest experience. We hope to have the opportunity to serve you better on your next visit. Warm Regards, Yogesh Kumar

    1.0

    Terrible Stay

    prashant k.family with 2 kids

    child milk IS CHARGABLE 1 glass milk cast 113 rupee and water bottle is 60 rs in 4000 it is very v costl child milk IS CHARGABLE 1 glass milk cast 113 rupee and water bottle is 60 rs in 4000 it is very v costly

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    Awesome stay

    pankaj y.business

    Awesome stay hotel is awesome there are many facilities outside the hotel This is nearby metro statio Awesome stay hotel is awesome there are many facilities outside the hotel This is nearby metro station

    Travel Month: Aug 2025

    Room: Standard Double Room

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    The Retreat has replied on Fri Oct 31 10:44:01 IST 2025

    Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to know you had an awesome stay and enjoyed our facilities as well as the convenient location near the metro station. Your appreciation means a lot to us, and we look forward to welcoming you again soon for another pleasant experience. Warm Regards, Yogesh Kumar

    4.0

    Good Stay

    tiwari a.solo

    excellent in all the manners., location, breakfast, staffs. will stay ag excellent in all the manners., location, breakfast, staffs. will stay again

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Standard Double Room

    The Retreat has replied on Fri Oct 31 10:47:58 IST 2025

    Dear Valued Guest, Thank you so much for your excellent feedback! We’re thrilled to know you enjoyed our location, breakfast, and the hospitality of our staff. Your kind words and intention to stay with us again mean a lot to our entire team. We look forward to welcoming you back soon for another wonderful experience. Warm Regards, Yogesh Kumar

    2.0

    value for money and not 4start property

    rana p.family with 2 kids

    It’s not value for money, 5k for single room not worth. Property rated 4 start on MMT but it’s not more than 2 start.

    Travel Month: Jun 2025

    Room: Standard Double Room

    The Retreat has replied on Fri Oct 31 10:49:08 IST 2025

    Dear Valued Guest, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We sincerely apologize if you felt the property did not offer the value you anticipated. Your comments regarding pricing and rating have been noted and will be reviewed with the concerned team to help us improve our services and facilities. We hope you will give us another opportunity to serve you better in the future. Warm Regards, Yogesh Kumar

    5.0

    Comfort and Conv

    gaurav m.family

    A perfect blend of comfort and value, The Retreat is a great choice for travelers visiting Agra. Located just minutes from the Taj Mahal, it offers clean rooms, courteous staff, and good food. The pool and ambiance add to the relaxing stay. Ideal for both families and couples looking for a budget-friendly yet quality experience.

    Travel Month: Jun 2025

    Room: Standard Double Room

    The Retreat has replied on Fri Oct 31 10:56:48 IST 2025

    Dear Valued Guest, Thank you so much for your wonderful and detailed feedback. We’re delighted to know you enjoyed your stay at The Retreat and appreciated our location, clean rooms, courteous staff, and food. It’s great to hear that the pool and ambiance added to your overall experience. Your kind words truly mean a lot to us, and we look forward to welcoming you and your loved ones again for another comfortable and memorable stay. Warm Regards, Yogesh Kumar

    4.0

    Good Stay

    saurabh m.group

    Good hotel to stay, supporting staff, food is good quality , breakfast is good quality . it's easy to reach hotel

    Travel Month: May 2025

    Room: Standard Double Room

    The Retreat has replied on Fri Oct 31 11:02:34 IST 2025

    Dear Valued Guest, Thank you for sharing your kind feedback. We’re pleased to know you had a comfortable stay and appreciated our supportive staff, good food quality, and convenient location. It’s wonderful to hear that you enjoyed our breakfast as well. We truly appreciate your comments and look forward to welcoming you again soon for another pleasant stay. Warm Regards, Yogesh Kumar

    5.0

    Excellent Stay

    nawab s.family with 3 kids

    My stay at The Retreat with my family was excellent. Location of the hotel is good. Rooms are neat and clean. And staff was also well mannered.

    Travel Month: May 2025

    Room: Standard Double Room

    The Retreat has replied on Fri Oct 31 11:08:47 IST 2025

    Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re delighted to know you and your family had an excellent stay at The Retreat. It’s great to hear that you appreciated our convenient location, clean rooms, and well-mannered staff. Your kind words mean a lot to us, and we look forward to welcoming you and your family again for another comfortable and memorable stay. Warm Regards, Yogesh Kumar

    1.0

    Terrible Stay

    amar k.family

    I recently stayed and unfortunately, my experience was far from satisfactory. The air conditioning in my room was barely functional, leaving the space uncomfortably warm and stuffy, even after reporting the issue to the staff. The room also had an unpleasant, musty smell that lingered throughout my stay, making it difficult to relax or feel comfortable. To top it off, the morning breakfast was a huge disappointment. The food was cold, lacked variety, and tasted bland, with limited options for dietary preferences. Overall, the poor AC, unpleasant room odor, and subpar breakfast made this stay highly disappointing. I expected much better and would not recommend this hotel until these issues are addressed.

    Travel Month: May 2025

    Room: Standard Double Room

    The Retreat has replied on Fri Oct 31 11:10:06 IST 2025

    Dear Valued Guest, We sincerely apologize for the disappointing experience you had during your recent stay. It’s truly unfortunate to learn about the issues you faced with the air conditioning, room odor, and breakfast quality. This is certainly not the standard of comfort and service we strive to provide our guests. Please be assured that your feedback has been shared with our concerned departments for immediate review and corrective action to prevent such occurrences in the future. We deeply regret the inconvenience caused and truly hope you will give us another opportunity to serve you better and restore your confidence in us. Warm Regards, Yogesh Kumar

    3.0

    Average Stay

    ayush s.

    Rooms were in good condition. But food was not upto the mark. They also didn't had few things mentioned in their menu.

    Travel Month: Apr 2025

    Room: Standard Double Room

    1.0

    Terrible Stay

    ravinder p.

    propery was almost under renovation, the staff declined for any request made.. also over charged on the food .. perhaps the tase was good so no complaint about.. the food its just the over priced food.. i also reached out to mmt for some concern and the agent spoke to me never called me back as promised

    Travel Month: Apr 2025

    Room: Superior Room|Standard Double Room

    2.0

    Poor Stay

    rupesh b.family with 2 kids

    property seems to be under maintenance. so room are not upto the mark. also pool is under maintenance and book this hotel for pool

    Travel Month: Apr 2025

    Room: Standard Double Room

    3.0

    service is very poor

    animesh g.business

    Air condition system not upto the mark. Pool not in operation. Service is also not good. The electric kettle also not working.

    Travel Month: Apr 2025

    Room: Standard Double Room

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    3.0

    Average Place altog

    binay k.loyalty-iconsolo

    The room was good but the food quality is worse than average, weather it's the buffet breakfast or in room dining the food is not that great in taste and specially the buffet breakfast. Other than that the staff is very cooperative and always ready to help. So it is a good place for stay but not for food.

    Travel Month: Mar 2025

    Room: Standard Double Room

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    3.0

    good location but bad facilities no soap provided & used toiletriesleft

    ajit k.loyalty-iconfamily with 1 kid

    Good location bit and services but average room facilities no soap was provided and half used toiletries were given

    Travel Month: Feb 2025

    Room: Superior Room

    1.0

    Worst experience

    tanveer g.family with 2 kids

    Rooms are not well maintained. Rooms were not ready as we reached there midnight. They were smelling gross. Moreover bedsheets were dirty. Washrooms were like public bathrooms. In addition to it, flush was not working.not recommended at all.

    Travel Month: Feb 2025

    Room: Standard Double Room

    1.0

    Terrible Stay

    ashish j.loyalty-iconfamily

    The Hotel is in the vicinity of The TAJ MAHAL, however the property has its own set of rules pertaining to the water supply which makes it highly inconvenient for the guests and the same happened with us, While we stayed for 24 hours but we were devoid of water supply in the bathroom and had to go through lot of inconvenience before it was restored and the whole jugulary went for more than 3 hours

    Travel Month: Feb 2025

    Room: Standard Double Room

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    1.0

    Terrible Stay

    prayasha p.

    The hotel has a store in the ground floor and the shopkeeper abused me and a colleague. They were charging exorbitantly high prices for cheap plastic products/souvenirs of agra. When a non-indian guest tried to speak to us, he started abusing and was trying to attack us. Horrible service. The room was okay, but staff behaviour was very irresponsible. They promised a premium room but gave a normal room. There was no hair dryer or room slippers inside. Even when i asked the staff to bring it, they did not. No information about buffet timings was mentioned.

    Travel Month: Feb 2025

    Room: Superior Room

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