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Ghanshyam Nagar, Dwarka | 1.8 km drive to Dwarkadhish Temple
345 Ratings, 215 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has mixed reviews. Guests appreciate its decent location near the railway station and Dwarakadhish Temple. Some find the staff helpful and cooperative, while others highlight poor service and rude behavior. Despite some rooms being clean and comfortable, many guests report issues with cleanliness, maintenance, and lack of basic amenities like hot water and food options.
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very bad
Realy have a very bad experience with the stay. The rooms are cosy and not clean. The bathroom was not clean and it is smelly. There were cockroach and ant on the bed window shield and curtains. very bad stay
Room: FAMILY DELUXE ROOM (3 BED) AC
Not satisfied with the services & room not up to the mark
The rooms are not clean, the bedding is below standard, and the washroom condition is very poor. I would not recommend this place
Room: DELUXE DOUBLE BED NON AC
Poor Stay
No shampoo in wash room
Room: DELUXE DOUBLE BED AC
Overall good experience
location was ok, but service and food was fantastic and cleanliness was good , open environment type giving good feelings
Room: DELUXE DOUBLE BED NON AC
Terrible Stay
it was a terrible stay.. cockroach were moving on the wall. bedsheet and pillow covers were stinking.washroom was smelly and dirty... very unhygienic hotel.totally waste
Room: FAMILY DELUXE ROOM (3 BED) AC
Excellent Stay
very good property. Dwarkadhish temple is above 1.3 km far. rooms are very neat and clean. all amenities are available.staff is cooperative
Room: DELUXE DOUBLE BED AC
Excellent Stay
The Sky comfort Hotel Heaven is Nr by Rly station. Property is neat and clean. staff is very cooperative.roims are comfortable.
Room: DELUXE DOUBLE BED AC
not recommended for any guest in dwarka very dirty hotel r
room was dirty room siling crek bathroom is very very dirty no water in bathroom show room and book
Room: DELUXE DOUBLE BED AC
The hotel is clean and near the railway station and temple, clean, good, ni
The hotel is good and too close to the railway station and temple. The hotel is clean, good, nice overall
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Fri Feb 14 22:55:37 IST 2025
Thank you for taking the time to share your wonderful experience at our Resort! We're so glad you felt at home with us. We're so grateful for your enthusiasm and kind words about our Resort. Our team works tirelessly to ensure every guest has a memorable stay, and your feedback makes it all worthwhile. We're thrilled you enjoyed your time with us and can't wait to welcome you back
Poor Stay
Staff was so arrogant and room is very small and no service provided proper plz search another option don’t go here
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Fri Feb 14 22:56:26 IST 2025
We are very sorry to hear that you didn't have a great experience in our hotel our mission is to provide excellent guest experiences, we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We are sincerely sorry to hear that this negative experience disrupted your stay
Excellent Stay
Ts c hotel heaven located nr railway station and only 1 km distance from dwarikadhish temple. Rooms are very nice. Highly recommend.
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Mon Feb 03 15:02:33 IST 2025
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, So thanks for your kind words and we look forward to seeing you again.
Excellent Stay
Ts c hotel heaven is very near to railway station & it's just 1 km far from lord dwarikadhish temple. Rooms are very nice neat and clean. Linen is very good condition.
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Tue Feb 04 17:52:40 IST 2025
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, So thanks for your kind words and we look forward to seeing you again.
Excellent Stay
Best budgeted property in dwarka near by 1 km distance. The rooms are very clean. The staff is cooperative nature.
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Tue Feb 04 17:53:45 IST 2025
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and i'm looking forward to having you again as a guest in our hotel thank you.
Excellent Stay
Stay was very nice, staff is very cooperative, most and very important is that the location of hotel is not so far from important places.
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Tue Feb 04 17:54:54 IST 2025
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, So thanks for your kind words and we look forward to seeing you again.
Excellent i like hotel
Hotel is very nice service is excellent and reception person are also excellent behavior next i will come then i will stay here i like hotel
Room: DELUXE DOUBLE BED NON AC
The Sky Comfort - Hotel The Heaven has replied on Tue Feb 04 17:55:51 IST 2025
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and i'm looking forward to having you again as a guest in our hotel thank you.
Average Stay
soloIn my booking breakfast was included but the hotel employee said there is no break fast option secondly i have shown him the booking but they refused as said there is no option for breakfast. Thirdly when i raised the issue in customer care they said they cannot do anything as hotel employee are saying i left early when on 7th jean i confirm about breakfast and they claim there is no kitchen in hotel all food is being outsource. At last i have no option but to have breakfast outside and pay extra and on other hand had already charged me extra for breakfast. Very bad experience
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Tue Feb 04 17:57:12 IST 2025
First and foremost thank you for taking the time to share your feedback with us we would like to express our apologies that you had a negative experience in our hotel kindly be advised that our team is working on it
Good and value for money
Rooms were pretty neat and clean. Staff were corperative. Services would have been excellent if they could give breakfast options too
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Mon Jan 13 16:13:13 IST 2025
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, So thanks for your kind words and we look forward to seeing you again.
good experience
Great experience, must recommended the room were clean and staff was cooperative, I had a great experience
Room: FAMILY DELUXE ROOM (3 BED) AC
Terrible Stay
familyThey are charging 4300 for a day. And room is like a store room, no maintenance, no ventilation no cleanliness. Room suffocates. This hotel should be under 1k only, ac c to its service. They will give hot water only for two hours even if you request them, they will not start the hot water supply before that. Because of which we missed mangla aarti also in short horrible stay
Room: DELUXE DOUBLE BED AC
The Sky Comfort - Hotel The Heaven has replied on Mon Jan 13 16:14:25 IST 2025
We are very sorry to hear that you didn't have a great experience in our hotel our mission is to provide excellent guest experiences, we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We are sincerely sorry to hear that this negative experience disrupted your stay
Excellent Stay
Good location. Nice, neat & clean room. Good facilities. Highly recommended.
Room: DELUXE DOUBLE BED NON AC
The Sky Comfort - Hotel The Heaven has replied on Mon Jan 13 16:22:55 IST 2025
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, So thanks for your kind words and we look forward to seeing you again.
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