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The property's location is fantastic, with a great breakfast spread. However, the rooms are outdated and in need of renovation. Some guests experienced issues with room cleanliness and maintenance. The staff received mixed reviews, with some guests praising their hospitality while others found the service lacking. Overall, the property offers luxury amenities and a convenient location, but room quality and service consistency could be improved.
5.0Amazing breakfast
anuraag g.solo
The stay was great. the breakfast is amazing . Would recommend this as one of the highest tier experiences across any hotel.
Travel Month: Sep 2025Room: Guest Room, 1 King, Mumbai view
4.0good best hotel in Mumbai central area
hyundo h.business
Good service , cleaned well, cozy. So close to Palladium mall. Only exception was electric pot (1410). I took memo about water leaking on the backside of electric pot
Travel Month: Sep 2025Room: Guest Room, 1 King, Mumbai view
I recently stayed at The St. Regis Mumbai for 2 days and the experience was truly memorable. The hotel lives up to its reputation for luxury—beautifully designed rooms with stunning city views, and an overall elegant ambience. The highlight for me was the warm and attentive service, especially the butler team, who went out of their way to make my stay comfortable.
The breakfast spread at Seven Kitchens was outstanding—so many options, all fresh and delicious. Its central location next to Phoenix Palladium Mall also made it convenient for both shopping and meetings.
Travel Month: Aug 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Sat Sep 06 19:50:52 IST 2025
Dear Sneha,
Thank you for your feedback, we are delighted that you had a wonderful experience at The Best Address. We greatly value receiving warm and positive comments regarding our hotel and our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.
Best Regards,
The St. Regis Mumbai.
5.0Excellent Stay
rohtash h.group
The stay was superb. The property is wonderful. Breakfast spread had a variety of options. The cleanliness, food quality, room comfort was exceptional. Recommend to whoever want to have a luxury stay
Travel Month: Aug 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Sat Sep 06 19:51:05 IST 2025
Dear Rohtash,
Thank you for your feedback, we are delighted that you had a wonderful experience at The Best Address. We greatly value receiving warm and positive comments regarding our hotel and our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.
Best Regards,
The St. Regis Mumbai.
5.0Excellent Stay
lavkumar d.solo
excellent stay enjoyed a lot friendly staff koishe very good food bloody mary must try cocktail everything was fin excellent stay enjoyed a lot friendly staff koishe
Travel Month: Aug 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Sat Aug 30 11:08:20 IST 2025
Dear Lavkumar, thank you for sharing your valuable feedback!
5.0Staycation -Best experience for the staycation with family , will visit
aniket s.family with 1 kid
Best experience for the staycation with family ...food was excellent and service top notch lovely..will visit again
Travel Month: Jul 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Wed Jul 30 14:28:13 IST 2025
Dear Aniket thank you for sharing your valuable feedback!
"It was an exceptional experience from start to finish! The hospitality was outstanding, the food was incredible, and the staff's behavior was top-notch. Overall, it was a truly great experience."
Or, if you'd like a slightly more formal tone:
"We had a fantastic experience, thanks to the excellent hospitality, delicious food, and courteous staff. Every aspect was well-handled, making it a memorable stay."
Travel Month: Jul 2025Room: Guest Room, 2 Twin, Racecourse View
The St. Regis Mumbai has replied on Wed Jul 23 17:10:12 IST 2025
Dear Ritesh, thank you for sharing your valuable feedback!
5.0Unmatched Hospitality and Comfort in the Heart of Mumbai
yuvraj s.family
This property is one of the finest places to stay in Mumbai. We chose it during our visit to the Siddhivinayak Temple, and were thoroughly impressed by the exceptional service and breakfast — truly unmatched by any other establishment.
Travel Month: Jun 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Fri Jul 11 11:21:13 IST 2025
Dear Yuvraj, thank you for sharing your valuable feedback!
Phenomenal it was . It has my heart 🤍. A real luxury in terms of service which most of the hotels lack in the similar category.
Travel Month: Jun 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Fri Jul 11 11:21:40 IST 2025
Dear Neha, thank you for sharing your valuable feedback!
5.0 A True Luxury Exper
manisha m.family
Understood! Here's your review in one concise paragraph:
Had an exceptional stay at The St. Regis — from the seamless check-in to the impeccable service throughout. The staff was warm, attentive, and consistently went the extra mile, with the service being a standout. The room was luxurious, spotless, and beautifully designed with every comfort in place. Amenities like the spa, pool, and fitness center were top-notch and well-maintained. Dining was a delight with exquisite flavors, elegant presentation, and world-class service. It is truly a flawless, five-star experience that exceeded expectations in every way.
Travel Month: May 2025Room: Guest Room, 2 Twin, Racecourse View
The St. Regis Mumbai has replied on Tue Jun 10 15:24:59 IST 2025
Dear Manisha, thank you for sharing your valuable feedback!
5.0Where Hospitality Meets Heart
girish a.family
It was an altogether different experience—one that stood out from any other stay I’ve had at star-rated hotels. From the personalized service and serene ambiance to the attention to detail in every corner, it felt more like a warm, curated retreat than just another luxury accommodation.
Travel Month: May 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Tue Jun 10 15:25:12 IST 2025
Dear Girish, thank you for sharing your valuable feedback!
Property is very nice with rich ambience. Food is superb with long list of options available. Amenities are nice . Service is also very prompt .
Travel Month: May 2025Room: Guest room, 1 King, Ocean view
The St. Regis Mumbai has replied on Wed May 28 13:39:42 IST 2025
Dear Tanuj, thank you for sharing your valuable feedback!
5.0Went for three nights, ended up extending.
srishti m.couple
Location 10/10, Spa 10/10, Buffets and evening cocktail hours 10/10
Loved everything so much, we spent most of our time in the hotel - swimming, did yoga with their trainer, went for couple and individual spas, enjoyed their wines, and celebrated my birthday! It has a lot to do, and if you ever need more there’s palladium connected to it which has everything else.
Thank you for having us and making us so happy
Travel Month: May 2025Room: Guest room, 1 King, Ocean view
The St. Regis Mumbai has replied on Mon May 19 12:18:01 IST 2025
Dear Shrishti, thank you for sharing your valuable feedback!
Travel Month: Apr 2025Room: Guest room, 1 King, Ocean view
The St. Regis Mumbai has replied on Mon May 05 15:09:39 IST 2025
Dear Anuneela, thank you for sharing your valuable feedback!
5.0excellent
hari p.family with 1 kid
Very excellent and unforgettable stay.. staffs were so humble. Everything was quick and hassle free..
Travel Month: Apr 2025Room: Guest room, 1 King, Skyline view
The St. Regis Mumbai has replied on Thu Jun 26 15:22:33 IST 2025
Dear Hari, thank you for sharing your valuable feedback!
4.0Good Stay
misbah r.family with 1 kid
Everything was lovely , but the pool wasn't functioningvand we weren't told about it , this lead to some disappointment in the kid , if they had told us when the pool stopped functioning I could have handled it better.
Travel Month: Apr 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Wed Apr 23 10:16:10 IST 2025
Dear Guest, thank you for sharing your valuable feedback!
Everything was Damn perfect..top class service and hospitality..Comfortable and well curated rooms..
Travel Month: Apr 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Wed Apr 16 14:57:03 IST 2025
Dear Guest, thank you for sharing your valuable feedback!
5.0Great property. Great hospitality
ashish a.couple
Great Buttler service . The staff was very nice and helpful. They helped us celebrate our special occasion
Travel Month: Apr 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Wed Apr 16 14:56:51 IST 2025
Dear Ashish, thank you for sharing your valuable feedback!
5.0Excellent Stay
navpreet.family with 2 kids
Travel Month: Apr 2025 (3-Night Stay)Room: 1 Bedroom Suite, 1 King, Racecourse View
The St. Regis Mumbai has replied on Sat Apr 12 13:35:33 IST 2025
Dear Navpreet, thank you for sharing your valuable feedback!
5.0Excellent
sandeep s.family
staff is very Cooperative,nice,soft spoken and stay is very comfortable thank you so for delicious food.
Travel Month: Mar 2025Room: Guest Room, 1 King, Mumbai view
The St. Regis Mumbai has replied on Thu Mar 27 12:14:57 IST 2025
Dear Sandeep, thank you for sharing your valuable feedback!