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Review Of The Theme0123401234

Tonk road, Jaipur | 3.8 km drive to Jaipur Airport

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    1880 Ratings

    excellent
    36%
    very good
    31%
    average
    17%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 2
    • 1
    • 5
    • 1
    • 3
    • 3
    • 4

    Rating Categories

    • Hospitality4.0
    • Facilities3.9
    • Food3.8
    • Room3.9
    • Cleanliness4.0
    • Value For Money3.9
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    Reviews Summary

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    The property is conveniently located near Jaipur airport, making it a great choice for travelers. Guests often appreciate the cleanliness and friendly staff. While the breakfast options are good, food pricing could be high and service slow at times. Some rooms reportedly lack maintenance, with issues like unpleasant odors and malfunctioning amenities noted. Overall, it provides decent value for money.

    Sort by:

    Positive first
    3.0

    Average Stay

    lalit s.solo

    Room landline was not working and room gate lock was not working

    Travel Month: Sep 2025

    Room: Deluxe Room (Happy hours only in BAR - 11:00 AM till 07:00 PM)

    The Theme has replied on Fri Sep 19 15:28:00 IST 2025

    Dear Valued Guest, Greetings from the theme Hotel, Jaipur. Thank you for taking the time to share your valuable feedback. Please accept my sincere apologies for the inconvenience caused to you, I am extremely embarrassed to read your feedback. I would like to assure you that I am personally looking into your feedback. I must also assure you that all corrective actions have been initiated to ensure such instances are not repeated. Thanks and Regards The Theme Management

    4.0

    Good Stay

    karan c.group

    It was good stay but there fridge was not cooling that much so should check on this.

    Travel Month: Sep 2025

    Room: Deluxe Room (Happy hours only in BAR - 11:00 AM till 07:00 PM)

    1.0

    Terrible Stay

    bl c.

    Stay nhi diya aur bad manners h hotel msneger ke

    Travel Month: Sep 2025

    Room: Deluxe Twin Room

    The Theme has replied on Thu Sep 11 18:58:03 IST 2025

    Dear Valued Guest, Greetings from the theme Hotel, Jaipur. Thank you for taking the time to share your valuable feedback. Please accept my sincere apologies for the inconvenience caused to you, I am extremely embarrassed to read your feedback. I would like to assure you that I am personally looking into your feedback. I must also assure you that all corrective actions have been initiated to ensure such instances are not repeated. Thanks and Regards The Theme Management

    1.0

    Terrible Stay

    saurabh.

    The property is in depleted state and not well kept. The wifi wasn't working. The room dialing wasn't working and for room service, we had to call on a mobile number. We just had to stay for a night so managed somehow. For the kind of amount you pay here, not worth it.

    Travel Month: Aug 2025

    Room: Deluxe Twin Room

    The Theme has replied on Thu Sep 11 18:58:16 IST 2025

    Dear Valued Guest, Greetings from the theme Hotel, Jaipur. Thank you for taking the time to share your valuable feedback. Please accept my sincere apologies for the inconvenience caused to you, I am extremely embarrassed to read your feedback. I would like to assure you that I am personally looking into your feedback. I must also assure you that all corrective actions have been initiated to ensure such instances are not repeated. Thanks and Regards The Theme Management

    5.0

    4 star look at economical price

    atul g.family

    A very clean hotel and amazing vibes and near to jaipur airport. Good for family and business. Courteous staff

    Travel Month: Jul 2025

    Room: Deluxe Room (Happy hours only in BAR - 11:00 AM till 07:00 PM)

    The Theme has replied on Mon Aug 18 11:22:52 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    1.0

    Terrible Stay

    sanjay m.group

    I had one of the worst hotel stays of my life at The Thime Hotel, Jaipur. The condition of the room and washroom was absolutely disgusting. The toilet seat was not usable — it wouldn’t flush properly. The tap in the bathroom was broken and leaking. The washroom handle was broken, making it difficult to even close the door. The bed smelled horrible, like it hadn’t been cleaned in weeks. Basic hygiene and cleanliness were completely missing. The pictures are totally misleading — reality is far worse. The staff didn’t bother to fix anything even after complaints. I regret booking this hotel and strongly advise others to avoid it completely. It doesn’t even deserve one star. Highly disappointing and not recommended at all.

    Travel Month: Aug 2025

    Room: Deluxe Twin Room

    The Theme

    Dear Guest, Mr. Sanjay Mishra We are truly sorry to hear about your disappointing experience at The Theme Hotel, Jaipur. Please accept our sincerest apologies for the inconvenience and discomfort you faced during your stay. Your feedback is deeply concerning and certainly does not reflect the standards we strive to maintain. We take issues like broken fixtures, lack of cleanliness, and unresponsive service very seriously. What you’ve described is unacceptable, and we understand your frustration and regret. We are currently investigating this matter with our housekeeping and maintenance teams to ensure immediate corrective actions are taken. Additionally, we are reviewing how your complaint was handled by our staff, as a lack of response to a guest’s concerns is completely against our service policy. While we cannot undo your experience, we would appreciate the opportunity to regain your trust. If you’re open to it, please contact us directly , so we can discuss this further and work toward making things right. Thank you for bringing this to our attention. Sincerely, Management Team The Theme Hotel, Jaipur

    5.0

    Excellent Stay

    binaya k.

    Ok

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room (Happy hours only in BAR - 11:00 AM till 07:00 PM)

    The Theme has replied on Mon Aug 18 11:22:53 IST 2025

    Dear Guest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

    4.0

    Good Stay

    mohak s.

    Overall, my stay was pleasant and the staff was welcoming. However, on the first day, there was a noticeable smell of smoke in the first-floor corridor. We informed the reception, but unfortunately, the smell persisted. Apart from that, everything else was good.

    Travel Month: Jul 2025

    Room: Deluxe Room (Happy hours only in BAR - 11:00 AM till 07:00 PM)

    The Theme has replied on Mon Aug 18 11:24:07 IST 2025

    Dear Guest, Thank you for your feedback. We have noted your concerns and appropriate corrective measures will be taken. We look forward to having you back with us, for a flawless seamless service experience, the next time. Warm Regards

    1.0

    bad expirience

    rahul s.solo

    pathetic room and services they dont offer water bottels room telephone not working smeely room and also bathroom horrible. all this in executive room which ibooked to stay a night after my indonsia trip/.

    Travel Month: Jun 2025

    Room: Executive Room

    The Theme has replied on Wed Jun 25 13:13:33 IST 2025

    Dear Rahul Ji, Greetings from The Theme Hotel Jaipur! Thank you for taking the time to provide us with your valuable feedback. At the same time we are extremely sorry for not been able to give you the best staying experience. All your concerns that you have highlighted have been scrutinized properly and addressed to the respective team members. Please accept my sincere apologies for the same. We are hopeful to give you the best experience on your next visit. Please accept my sincere apologies for the same. Conscious that our explanations won’t erase the unsatisfying experience you have been through; we hope you will give us a chance to regain your confidence. Warm Regards, Anoop Singh Mal Reservation Executive

    2.0

    very poor

    ankur m.solo

    Behaviour of staff not good. Rooms are small and very hot. When complain, no pne ready to hear. AC in the room not working.

    Travel Month: Jun 2025

    Room: Deluxe Twin Room

    The Theme

    Dear [ Ankur Maheshwary], Thank you for sharing your feedback. We truly apologize for the issues you faced—including staff behaviour, cramped and uncomfortably hot rooms, and the malfunctioning air conditioning. We regret not addressing your concerns during your stay. Please know we're taking this matter seriously: our team is reviewing staff training protocols, assessing room layouts and ventilation, and ensuring prompt maintenance for AC units to prevent future occurrences If you’d be open to discussing your experience further, we’d appreciate the opportunity to make amends—whether via a refund, discount, or another gesture. Feel free to contact our management directly at [contact info]. We were disappointed to learn we fell short, and we hope you'll reconsider giving us another chance to serve you better. Warm regards, [RIHANA KHAN] [GRE], [THE THEME HOTEL]

    1.0

    Terrible Stay

    kuldeep s.

    Very bad experience, tata Sky not recharge, intercom not working, Driver facility nothing, Roof top facility closed, washroom amenities zero, AC not cooling till after 3-4 hours, Mini freeze not working, I am checking out at 11:30 PM and going to another hotel, waste of time & money

    Travel Month: Jun 2025

    Room: Deluxe Twin Room

    The Theme has replied on Tue Aug 05 17:02:11 IST 2025

    Dear Guest, We sincerely apologize for the inconvenience you faced during your stay. Your experience does not reflect the standards we strive to maintain. We regret the issues with the Tata Sky service, intercom, AC, mini fridge, and other facilities you mentioned. Your feedback is extremely valuable, and we are taking immediate steps to address these concerns with our team to ensure they are resolved. We truly regret that we couldn't meet your expectations and that your stay was cut short. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Warm regards, RIHANA KHAN (GRE) [THE THEME HOTEL]

    1.0

    Terrible Stay

    kuldeep s.

    Very bad experience, tata sky not recharge, intercom not working, driver facility nothing, roof top facility closed, washroom amenities zero, ac not cooling till after 3-4 hours, mini freeze not working, i am checking out at 11:30 pm and going to another hotel, waste of time & money

    Travel Month: Jun 2025

    Room: Deluxe Twin Room

    The Theme has replied on Fri Jun 20 21:43:37 IST 2025

    Dear Kuldeep Ji, Greetings from The Theme Hotel Jaipur! Thank you for taking the time to provide us with your valuable feedback. At the same time we are extremely sorry for not been able to give you the best staying experience. All your concerns that you have highlighted have been scrutinized properly and addressed to the respective team members. Please accept my sincere apologies for the same. We are hopeful to give you the best experience on your next visit. Please accept my sincere apologies for the same. Conscious that our explanations won’t erase the unsatisfying experience you have been through; we hope you will give us a chance to regain your confidence. Warm Regards, Front Office Manager Varun Sethi.

    3.0

    not worth it.

    rudraksh v.family

    The place is done for. Everything about them is falling apart. The Hotel is soon to be closed and not worth staying at all. The manager doesn't even make efforts to cater to the remaining guests.

    Travel Month: Jun 2025

    Room: Deluxe Room (Happy hours only in BAR - 11:00 AM till 07:00 PM)

    The Theme has replied on Mon Aug 18 11:42:04 IST 2025

    Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards

    5.0

    Excellent Stay

    atul m.

    The location is very good..near the airport and food is also awesome and all facilities are available anytime. Highly recommended properly.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Twin Room

    The Theme has replied on Mon May 12 16:15:24 IST 2025

    Dear Atul ji, Thank you for posting your comments on this platform. The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Theme hotel Jaipur team motivated to deliver even higher levels of service than before. We thank you once again and look forward to your next visit with us. With Warm regards, Varun Sethi Front Office Manage

    4.0

    Good

    saurabh s.couple

    Good.

    Travel Month: May 2025

    Room: Deluxe Twin Room

    The Theme has replied on Tue May 06 12:55:56 IST 2025

    Dear Saurabh ji, Thank you for posting your comments on this platform. The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Theme hotel Jaipur team motivated to deliver even higher levels of service than before. We thank you once again and look forward to your next visit with us. With Warm regards, Varun Sethi Front Office Manager

    5.0

    stay summary

    parikshit g.business

    the stay was comfortable and the room was neat and clean. The breakfast was good and the ambiance was quite peaceful

    Travel Month: Apr 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos

    The Theme

    Dear Parikshit ji, Thank you for posting your comments on this platform. The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Theme hotel Jaipur team motivated to deliver even higher levels of service than before. We thank you once again and look forward to your next visit with us. With Warm regards, Varun Sethi Front Office Manager

    3.0

    Average Stay

    jesal t.

    Rates were so high in comparison with service providing to guest

    Travel Month: Apr 2025

    Room: Deluxe Room (Happy hours only in BAR - 11:00 AM till 10:00 PM)

    The Theme has replied on Tue May 06 12:58:31 IST 2025

    Dear Jesal Ji, Greetings from The Theme Hotel Jaipur! Thank you for taking the time to provide us with your valuable feedback. At the same time we are extremely sorry for not been able to give you the best staying experience. All your concerns that you have highlighted have been scrutinized properly and addressed to the respective team members. Please accept my sincere apologies for the same. We are hopeful to give you the best experience on your next visit. Please accept my sincere apologies for the same. Conscious that our explanations won’t erase the unsatisfying experience you have been through; we hope you will give us a chance to regain your confidence. Warm Regards, Front Office Manager Varun Sethi

    4.0

    Excellent stay. excellent location good service spacious executive room

    sharad k.family

    Excellent stay. Hospitality is excellent. Specially Ms. Kismat Kumavat was very humble and supportive

    Travel Month: Apr 2025

    Room: Executive Room

    The Theme has replied on Tue May 06 12:56:46 IST 2025

    Dear Sharad ji, Thank you for posting your comments on this platform. The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Theme hotel Jaipur team motivated to deliver even higher levels of service than before. We thank you once again and look forward to your next visit with us. With Warm regards, Varun Sethi Front Office Manager

    4.0

    Good and Clean property

    ashwani k.family with 1 kid

    Good Property , Very close to Airport and its on the mail road, Food is really nice and not expansive , I found they should improve the Room Service , Rest it was good stay

    Travel Month: Apr 2025

    Room: Deluxe Twin Room

    The Theme has replied on Tue May 06 12:57:10 IST 2025

    Dear Ashwani ji, Thank you for posting your comments on this platform. The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Theme hotel Jaipur team motivated to deliver even higher levels of service than before. We thank you once again and look forward to your next visit with us. With Warm regards, Varun Sethi Front Office Manager

    1.0

    Terrible Stay

    mahindra k.couple

    Hotel under renovation so room not a good condition and freeze not working.lighting not properly.very bad experience.t west of money

    Travel Month: Apr 2025

    Room: Deluxe Twin Room

    The Theme has replied on Wed Apr 16 16:30:55 IST 2025

    Dear Mahindra JI, Greetings from The Theme Hotel Jaipur! Thank you for taking the time to provide us with your valuable feedback. At the same time we are extremely sorry for not been able to give you the best staying experience. All your concerns that you have highlighted have been scrutinized properly and addressed to the respective team members. Please accept my sincere apologies for the same. We are hopeful to give you the best experience on your next visit. Please accept my sincere apologies for the same. Conscious that our explanations won’t erase the unsatisfying experience you have been through; we hope you will give us a chance to regain your confidence. Warm Regards, Front Office Manager Varun Sethi

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