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Review Of The Town House0123401234

Raj Nagar, Ghaziabad | 9 minutes walk to New Ghaziabad Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    63 Ratings, 26 Reviews

    excellent
    19%
    very good
    14%
    average
    10%
    poor
    21%
    bad
    37%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 2
    • 2
    • 2
    • 5
    • 1
    • 1
    • 5

    Rating Categories

    • Location2.3
    • Cleanliness3.1
    • Room3.5
    • Food1.8
    • Value For Money3.1
    • Facilities1.5

    Sort by:

    Positive first
    1.0

    Terrible Stay

    deepak s.

    1) Person at reception was sleeping while we reached hotel.He didn't respond on many requests.

    Travel Month: Nov 2025

    Room: DELUXE Room

    2.0

    Poor Stay

    abhishek d.business

    Rooms were filthy. curtains were not clean. there was a stinky smell all over in the hotel. Also appearance was not good. However, price was so high. Don't ever stay in this hotel

    Travel Month: Aug 2025 (4-Night Stay)

    Room: DELUXE Room

    1.0

    Never stay in this hotel

    umesh r.business

    Bad place in terms of service no staff no basic facilities. Showing parking but no parking space.

    Travel Month: Oct 2024

    Room: DELUXE Room

    • user photos
    • user photos
    • user photos

    The Town House has replied on Fri Oct 18 18:02:37 IST 2024

    Can you please explain whats wrong in these photos Why are you doing this. Only because we could not fulfill your demands.

    1.0

    Terrible Stay

    sanjay s.loyalty-iconbusiness

    Room is not cleaned, providing silver paper plates for dinner, furniture was broken and washroom was also not clean

    Travel Month: Feb 2024

    Room: DELUXE Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    preet k.

    From the moment I walked in, I felt like I had entered the set of a horror movie. The room was a disaster – outdated furniture that seemed to have survived the Stone Age, a bed that might have been salvaged from a landfill, and a bathroom that made me question my life choices. The plumbing was a spectacle of its own, resembling a symphony of screeches and gurgles with every use. The staff seemed to be operating on a different planet altogether. Their idea of customer service was a blend of indifference and incompetence. It felt like they were doing me a favor by allowing me to stay in their dilapidated establishment.

    Travel Month: Nov 2023

    Room: DELUXE Room

    The Town House has replied on Wed Nov 29 12:54:31 IST 2023

    Thanks for feedback. But sorry u dont have any knowledge about class. So please work on yourself first. And please add some pics of pathetic rooms

    2.0

    Good location hotel spoiled due to lack of main

    janmejoy p.loyalty-iconsolo

    Location was good. Hotel doesn't have own kitchen, foods had to be ordered to nearby eateries and delivered at hotel. Hotel is in poor condition. Floors broken, bathroom geysers not working. Toilet stained.

    Travel Month: Nov 2023

    Room: Cozy Suite Room

    1.0

    Terrible Stay

    sanjay g.loyalty-iconbusiness

    House keeping was not good. No kitchen with them tea and breakfast all outsourced not good leakage in bathroom

    Travel Month: Nov 2023

    Room: DELUXE Room

    4.0

    Townhouse

    meghna.family

    Decent property located in the main city area. The staff is good too. Suitable for bachelors. Thank you

    Travel Month: Oct 2023

    Room: DELUXE Room

    1.0

    Terrible Stay

    sooraj.loyalty-iconsolo

    Very unhygienic, lacks even basic facilities like telephone and charging slot near bedside, and pathetic condition of bathroom. Extremely overpriced for the kind of room they are providing. Check for hotels directly by visiting them, you'll find much better options. You wont find good hotels online.

    Travel Month: Jun 2023

    Room: DELUXE Room

    1.0

    R

    byomakesh p.business

    I have only seen one person in reception. He do all works in hotel. No intercom, no restaurant. You have to order food from outside. Rooms are terrible. Dirty bedsheets and toilet.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: DELUXE Room

    3.0

    Not very satisfying

    yash g.couple

    The was smell of smoke in room nd rats were there in the room

    Travel Month: Mar 2023

    Room: DELUXE Room

    2.0

    Poor Stay

    akhilesh s.

    Sofa is not cleaned, toilet having water issue, room telephone not working, proper breakfast is not received. Terrible experience

    Travel Month: Feb 2023

    Room: Cozy Suite Room

    1.0

    Terrible Stay

    ashutosh s.

    It was horrible, bathroom cleanliness was pathetic. No power back up. No hot water for making tea.

    Travel Month: Jan 2023

    Room: DELUXE Room

    1.0

    Terrible Stay

    jyoti.

    I forgot my purse in the room. The hotel staff did not find it & return it

    Travel Month: Jan 2023

    Room: DELUXE Room

    1.0

    Hygiene

    divya j.couple

    Worst experience. Rooms was dirty with insects

    Travel Month: Oct 2022

    Room: DELUXE Room

    • user photos
    • user photos
    • user photos
    1.0

    All photos rubbish.

    gaurav a.business

    No inside food available. Very bad condition

    Travel Month: Jun 2022

    Room: DELUXE Room

    1.0

    Terrible Stay

    yogendra k.

    Ac not working, restaurant not available.

    Travel Month: May 2022

    Room: Cozy Suite Room

    1.0

    Need improvement

    devesh g.business

    There is lot of improvement need which include safety, cleanliness, hygein and facility.

    Travel Month: Sep 2021

    Room: DELUXE Room

    The Town House has replied on Sun Sep 26 20:54:09 IST 2021

    Sir, please accept our apologies for not so satisfying experience you had with us recently. We have noted your concerns and assure you that we will leave no stone unturned to make your future visists more delightful and satisfactory. Please consider it as one of our unfortunate days and give us another chance before writing us off completely.

    2.0

    Average

    prince k.solo

    Average property. But in heart of market. Outside food can also be eaten

    Travel Month: Aug 2021

    Room: DELUXE Room

    The Town House has replied on Fri Aug 20 21:41:58 IST 2021

    Sir, please accept our apologies for not so satisfying experience you had with us recently. We have noted your concerns and assure you that we will leave no stone unturned to make your future visists more delightful and satisfactory. Please consider it as one of our unfortunate days and give us another chance before writing us off completely.

    5.0

    Excellent

    vasavi g.loyalty-iconcouple

    It was very nice hotel with great experience and clean room with very good service and hygienic

    Travel Month: Aug 2021

    Room: DELUXE Room

    • user photos
    • user photos

    The Town House has replied on Fri Aug 20 21:41:18 IST 2021

    Dear sir thankyou for your great review of our hotel. We work hard to serve our guests a mesmerizing stay and the best food in town, and i'm glad to see those efforts pay off on your recent stay with us. Please introduce yourself to me the next time you plan to stay with us and i'll make sure you get the five star treatment you deserve. Hope to have you back soon.

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