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Review Of The Westin Chennai Velachery0123401234

Velachery, Chennai | 1.6 km drive to IIT Madras

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.6
    Excellent

    549 Ratings, 235 Reviews

    excellent
    72%
    very good
    20%
    average
    4%
    poor
    1%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 4
    • 5
    • 3
    • 4
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Hospitality4.7
    • Facilities4.6
    • Food4.5
    • Room4.7
    • Cleanliness4.8
    • Value For Money4.5
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    Reviews Summary

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    Guests truly appreciate the warm hospitality and efficient service from a friendly team, especially Shreya and Riti. The spacious, clean rooms and luxurious amenities add to the charm. The breakfast spread is often hailed as exceptional, with a variety of tasty options. Its prime location near shopping areas like Phoenix Mall makes it a convenient choice for many.

    Sort by:

    Positive first
    4.0

    place

    imran n.couple

    Good place and amenities I like all the place and staff were friendly and also check in make fast...

    Travel Month: Aug 2025

    Room: Deluxe King Guest Room with Bathtub

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    5.0

    Excellent Stay

    bharadwaja k.business

    Excellent experience during stay. Friendly environment and staff. Great breakfast.

    Travel Month: Apr 2025

    Room: Deluxe King Guest Room with Bathtub

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    5.0

    Excellent Stay

    ram j.couple

    Excellent. The team, especially Shreya, Riti, and the executive lounge team, went out of their way to make sure our stay was comfortable and memorable. Thanks for the unexpected upgrade.

    Travel Month: Mar 2025

    Room: Business Suite with Executive Lounge Access

    5.0

    Excellent Stay

    ayyappan m.loyalty-icongroup

    excellent stay , It's expensive but worth the cost Staff were helpful at all times, we thoroughly enjoyed the stay

    Travel Month: Mar 2025

    Room: Deluxe King Guest Room with Bathtub

    5.0

    Excellent experience

    sunder d.loyalty-iconfamily

    Breakfast and service level are exceptional. Property quality is exceptional. Real value for money.

    Travel Month: Jan 2025

    Room: Deluxe King Guest Room with Bathtub

    5.0

    Stay

    ram p.loyalty-iconsolo

    Shreya and team were helpful nice pleasant stay felt like a luxury hotel, all was nice including the hotels

    Travel Month: Sep 2024

    Room: Deluxe Twin Guest Room Pool View with Bathtub

    5.0

    nice place

    abishek m.couple

    I really enjoyed the stay. Ambiance was good. Very nice room and service was really quick. Also I love the view from my room.

    Travel Month: Aug 2024

    Room: Deluxe King Guest Room Pool View with Bathtub

    5.0

    I don’t think any area requires improvement every thing is in order.

    mahavir p.loyalty-iconfamily

    It was the really awesome stay. Everything was excellent and hospitality extended by everyone of staff. Keep it up.

    Travel Month: Aug 2024

    Room: Deluxe King Guest Room Pool View with Bathtub

    5.0

    Excellent Stay

    narmadha d.loyalty-iconfamily

    Everything was perfect, thanks to shreya and angana for their exceptional service. Great food, great ambiance

    Travel Month: Jul 2024

    Room: Deluxe King Guest Room Pool View with Bathtub

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    5.0

    Stay experience

    prasanna k.loyalty-iconbusiness

    The room was good. I liked the lounge experience. Good spread at the breakfast. The staff were very curtious

    Travel Month: Jul 2024

    Room: Executive Twin Guest Room with Executive Lounge Access

    5.0

    Great staff, clean and comfortable room

    anna k.loyalty-iconsolo

    Great hospitality of front desk members, especially ms. Sureya. Food was also nice, restaurant staff were really hard working guys.

    Travel Month: May 2024

    Room: Deluxe King Guest Room Pool View with Bathtub

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    4.0

    Excellent !hidden gem,

    sailesh b.loyalty-iconbusiness

    Excellent !hidden gem, it’s a good property, inspite of so many years the hotel has maintained its quality, good location and food

    Travel Month: May 2024

    Room: Deluxe Twin Guest Room with Bathtub

    5.0

    Excellent Stay

    hanford b.couple

    Shreya & team, took good efforts to make our stay comfortable. Quite a nice stay we had in westin velachery

    Travel Month: Feb 2024

    Room: Deluxe King with Bathtub

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    5.0

    Perfect place to stay

    vishnu k.loyalty-iconbusiness

    It was a perfect stay, room was clean and the service was top notch. Stay was bit higher in price, but the quality was given with that price.

    Travel Month: Feb 2024

    Room: Deluxe Twin with Bathtub

    3.0

    Okay stay

    shashil k.business

    The room size was small compared to the suite i booked. I requested to make some arrangements in the room but those were not made and i had to remind them after checking in.

    Travel Month: Jan 2024

    Room: Studio Suite King Bedded

    3.0

    Average

    premkumar n.business

    It was very small room and i have observed the noises from other room. Mat and sofa was dusty. It was a average stay.

    Travel Month: Dec 2023

    Room: Deluxe Room, 1 King Bed, Non Smoking

    The Westin Chennai Velachery has replied on Tue Jan 02 11:19:13 IST 2024

    Dear guest, Thank you for sharing your feedback regarding your recent stay at The Westin Chennai Velachery. We sincerely apologize for the inconveniences you experienced, including the size of the room, noise disturbances, and cleanliness issues with the mat and sofa. Your comments are valuable, and we are actively addressing these concerns to improve our overall guest experience. We regret any shortcomings during your stay and appreciate your understanding. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved and more comfortable stay in the future. Warm regards, The Westin Chennai Velachery

    3.0

    Average Stay

    rajavel n.business

    After making a booking of 12800- per night for a normal room, they informed me at the welcome desk that in my booking breakfast is not included. I am really surprised to see such hospitality from marriott group hotels. The food is okay and they are charging something which is not at all proportion to the taste or quantity. The velachery westin was once great, not now.

    Travel Month: Dec 2023

    Room: Deluxe King with Bathtub

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    The Westin Chennai Velachery has replied on Tue Jan 02 11:21:46 IST 2024

    Dear guest, Thank you for sharing your feedback about your recent stay at The Westin Chennai Velachery. We apologize for any inconvenience caused by the miscommunication regarding the inclusion of breakfast in your booking. Your comments are important, and we will address this issue to ensure a smoother check-in process for our guests. We regret if the food did not meet your expectations, and we appreciate your insights for improvement. Please be assured that your feedback is taken seriously, and we hope to have the opportunity to welcome you back, providing an enhanced experience that reflects the high standards we strive for. Warm regards, The Westin Chennai Velachery

    5.0

    My recent stay @ westin

    cm k.loyalty-iconsolo

    Had access to the lounge on the top floor. Enjoyed the experience. Rooms & food was also excellent. Wish to stay again in the westin chain again across india.

    Travel Month: Oct 2023

    Room: Club King with Bathtub & Lounge Access

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    The Westin Chennai Velachery has replied on Tue Jan 02 11:22:52 IST 2024

    Dear guest, Thank you for choosing The Westin Chennai Velachery and taking the time to share your positive experience. We're delighted to hear that you enjoyed your recent stay, especially the access to the lounge on the top floor, excellent rooms, and food. Your kind words are much appreciated, and we are thrilled to know that you wish to stay with the Westin chain again across India. We look forward to welcoming you back for another enjoyable experience in the future. Warm regards, The Westin Chennai Velachery

    4.0

    Good hotel

    pranav r.loyalty-iconsolo

    The service at the restaurant was good, both during the breakfast and dinner. The hotel staff was good, especially at the restaurant

    Travel Month: Jun 2023

    Room: Premier Twin with Bathtub

    5.0

    Good stay

    deva n.family

    Good stay, very clean and hygiene food, staff are very friendly and helpful

    Travel Month: Apr 2023

    Room: Deluxe King with Bathtub

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