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Chundale, Wayanad
602 Ratings, 397 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with its stunning location amidst lush greenery and coffee plantations, providing a peaceful retreat. Guests rave about the spacious, clean rooms and courteous staff, contributing to a hospitable atmosphere. The spa and swimming pool are highlights, offering a perfect way to unwind. Many enjoyed the tasty food, especially the local dishes. The serene ambiance and nature-centric activities also make it rewarding for relaxation seekers. However, some guests noted room maintenance as an area for improvement.
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excellent stay
Ambience is good and well maintained. Staff is really good and food was yummy
Room: Suite Room
Great ambience, and stay
Great stay and experience, Loved the rooms, and good breakfast, recommend for a nature experience ,friendly staff
Room: Suite Room
Heartfelt Thanks to the Resort’s Restaurant Staff
I recently stayed at this resort and had a wonderful experience. The restaurant staff went above and beyond to help us organize a birthday celebration, and they made it truly special. A big thank you to the entire restaurant team for being so cooperative, thoughtful, and supportive. Their warm hospitality added so much to our stay. Highly recommend this place!
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed Sep 10 15:33:39 IST 2025
Dear Mr. Afsal, Thank you for your heartfelt feedback and wonderful rating! We’re delighted to know you had a memorable stay and that our restaurant team could make your birthday celebration extra special. Your kind words of appreciation mean a lot to us and will surely motivate our staff to continue delivering such thoughtful and warm hospitality. We look forward to welcoming you back soon for more wonderful moments at our resort. Warm regards, Team The Windflower
Excellent Stay
Excellent stay. Beautiful location. Property is clean, only downside- the entry road is bad & tricky
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed Sep 10 15:32:57 IST 2025
Dear Mr. Saibal, Thank you for your wonderful feedback and 5/5 rating! We’re delighted to know you enjoyed the beautiful location and cleanliness of our property. We sincerely regret the inconvenience caused by the approach road and appreciate your understanding. Your feedback is valuable, and we will continue working with the concerned authorities to improve this aspect. We look forward to welcoming you again for another memorable stay. Warm regards, Team The Windflower
Excellent location
The property is excellent but service is not great..the toiletries are very substandard n food is average..the spa was pathetic..no hot water, no soap, no towel
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed Sep 10 15:32:30 IST 2025
Dear Ms. Sangeeta, Thank you for sharing your feedback with us. We’re glad to know you liked our location, but we sincerely regret the inconveniences you faced with our service, food, spa facilities, and amenities. Please accept our apologies for falling short of your expectations. Your comments have been well noted, and we are taking immediate steps to address these concerns to ensure a much-improved experience for our guests. We truly value your input, as it helps us improve, and we hope you will give us another opportunity to serve you better in the future. Warm regards, Team The Windflower Vythiri
Excellent Stay
Very nice experience. Our entire stay was extremely comfortable and well taken care of. The spa service is a must!
Room: Villa with Jacuzzi
The Windflower Resorts & Spa, Vythiri
Dear Ms. Anwesha, Thank you for your excellent feedback and perfect rating! We’re delighted to know you had a comfortable stay and enjoyed the overall experience at Windflower Vythiri. We truly appreciate your special mention of our spa services—it’s wonderful to hear you found it a must-try. We look forward to welcoming you again for another relaxing and memorable stay. Warm regards, Team The Windflower Vythiri
Poor Stay
We had a thoroughly disappointing staycation experience here. Upon arrival, we were greeted by closed gates and had to wait for half an hour. The staff's unwelcoming attitude set the tone for our stay. At the reception, we were met with uninformed staff who seemed clueless, leaving us waiting another 30 minutes for room allocation. Exhausted, we planned to leave early the next morning for Bangalore, but our sleep was disrupted due to the delays. To make matters worse, the breakfast experience was a letdown. Despite being told it would be ready at 7 am, we found only bread available at 7:30 am. Overall, our stay was marred by poor service, miscommunication, and unfulfilled expectations.
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Mon Aug 25 13:29:44 IST 2025
Dear Ms. Guest, Thank you for sharing your feedback with us. We sincerely regret that your stay did not meet your expectations and that your experience was marred by several service shortcomings. Please accept our apologies for the delays and inconvenience caused during check-in and the lack of clear communication from our team. This is certainly not the experience we aim to provide, and we understand how frustrating it must have been, especially after a long journey. We're particularly sorry for the early morning breakfast issues and the disruption it caused to your travel plans. Your comments have been taken very seriously, and we are already addressing these lapses with our team to ensure this does not happen again. We truly value your feedback and hope you'll consider giving us another opportunity to provide the stay and service you rightfully expected. Warm regards, Guest Relations Team
Excellent Stay
Excellent stay!! Stayed in Villa beautifully done , clean and very aesthetic .. Good food and good staff both in reception and dining area.. beautiful wayanad 😍
Room: Villa with Jacuzzi
The Windflower Resorts & Spa, Vythiri has replied on Mon Aug 25 13:24:13 IST 2025
Dear Ms. Prathima Rao, Thank you for taking the time to share such a wonderful review and for rating us a perfect 5! We’re thrilled to know that you had an excellent stay and loved the villa’s aesthetics, cleanliness, and overall ambiance. It’s also great to hear that you enjoyed the food and received warm service from our reception and dining teams. Your kind words truly encourage us to keep delivering exceptional hospitality. We’re so glad you had a memorable time in beautiful Wayanad, and we hope to welcome you back soon for another relaxing getaway. Warm regards,
Average Stay
the resort leaves a average impression with mis managed managent and staff . place and location is great but service maintenance and staff knowledge leaves us much wish they knew for eg rainy season their only omni van instead of a broken buggy to was manytimes Unavailable as it was running errands outside while the umbrella were not sufficient and everything either jad to get wet in rains or wait for rain to stop room service was much to be desired as orders taken are primarily by temp staff so missing order items are common the rooms while very big and nice lacked maintenance cracked sinks water seeped walls leading to dampness study desk with no power points around again basics much to be desired . resturant was very average with little pr no knowledge by staff for eg . high tea has a 1 small samosa only per head and extra will be charge and a coffee estate resort with no good coffee and tea est left so craving for a good hot drink in morning . overall very average experience for a good brand name but looks like the management lacks good conviction to drive better customer experience .
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed Jul 02 12:54:46 IST 2025
Dear Mr. Ramachandra, Thank you for taking the time to share your detailed feedback. We sincerely regret that your experience at The Windflower Vythiri did not meet your expectations in several areas. We appreciate your positive remarks about our location and spacious rooms. However, we are truly sorry for the issues you faced with management, staff service, and maintenance. Your comments regarding the buggy availability, umbrella provision during the rains, room maintenance concerns, and room service inaccuracies have been shared with the respective departments for immediate attention and improvement. We also regret that our restaurant and beverage offerings did not meet your expectations, especially given our location in a renowned coffee estate. Your feedback on these aspects is invaluable and will guide us as we strive to elevate the overall guest experience. Please be assured that we take your observations seriously and are committed to making the necessary improvements. We hope to have another opportunity in the future to provide you with the seamless and delightful stay you deserve. Warm regards, Resort Manager The Windflower Vythiri
GOOD. NEEDS IMPROVEMENT/MAINTENANCE
STAY WAS GOOD WITH THE ROOMS CLEAN. EXTERIOR BUILDING NEEDS PAINTING AND MAINTENANCE. FOOD WAS GOOD BUT SOME MORE ITEMS NEED TO BE ADDED. INDOOR GAMES ROOMS IN PATHETIC CONDITION AND VERY BAD SMELL. STAFF VERY WELL BEHAVED AND COURTEOUS. GREAT LOCATION WITH GOOD VIEW OF THE MOUNTAINS. BUT NOT WORTH THE RATE THEY CHARGE. MAX. YOU CAN PAY AROUND 6000 PER ROOM.
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed May 28 10:36:28 IST 2025
Dear Mr. Shah, Thank you for sharing your detailed feedback and for rating your stay 4 out of 5 stars. We’re glad to hear you enjoyed the clean rooms, courteous staff, and our beautiful location with mountain views. It’s also great to know that you appreciated the food and overall hospitality. We sincerely apologize for the inconvenience caused by the condition of the indoor games room and the exterior maintenance. Your comments regarding facility upkeep, pricing, and food variety have been noted and shared with the respective teams for immediate review and action. Your input is incredibly valuable to us, and we’re committed to making the necessary improvements to ensure a better experience for all our guests. We hope to have the opportunity to welcome you again with enhanced services and facilities. Warm regards,
Nice Resort nestled among hills
The property has everything that would be expected of in waynaad. Room directly overlooked Chembra peak. Suit has a hall kind of place to sit and balcony has nice view. Neat and clean. Good staff. Prompt service. Food option can be improved. Only items from buffet were available as ala carta. Breakfast buffet was ok.
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed May 28 10:38:32 IST 2025
Dear Mr. Sahu, Thank you for your wonderful 5-star rating and for sharing your detailed experience. We’re delighted to hear you enjoyed the stunning views of Chembra Peak, the cleanliness, and the prompt service from our staff. It’s great to know the suite and its balcony added to your comfort. We also appreciate your feedback regarding the food options and breakfast buffet. Your comments will help us work on enhancing our dining experience for future guests. We look forward to welcoming you back to our resort nestled among the beautiful hills of Wayanad! Warm regards,
Excellent Stay
Worth the stay in this price. The aroma around is green and fresh. Use of swimming pool will be photo worthy
Room: Suite Room
The Windflower Resorts & Spa, Vythiri
Dear Guest, Thank you so much for your kind words and the perfect 5-star rating! We're delighted to hear that you found your stay to be great value for money and appreciated the cleanliness and child-friendly environment. It’s wonderful to know that you enjoyed the fresh, green surroundings and found the swimming pool photo-worthy — we agree, it's one of our favorite spots too! Your feedback truly motivates our team to keep delivering memorable experiences. We look forward to welcoming you back soon for another refreshing stay. Warm regards,
Good Stay
Place was good.. Food was not great..
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed May 14 15:45:05 IST 2025
Dear Mr. Rajaram, Thank you for sharing your feedback. We’re glad to hear that you enjoyed the location of the property. However, we’re sorry to hear that the food didn’t meet your expectations. We value your comments and will pass them along to our culinary team to ensure improvements are made moving forward. We hope to welcome you back for a more satisfying experience next time. Warm regards,
better to avoid booking
Property is not very well maintained, services is good the staff are courteous. You will find good things too but no view out side report. One suggestion I would like to give to people booking it avoid booking with old people they will be bored as they can’t walk or get relax coz of steep height.
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed May 14 15:44:41 IST 2025
Dear Mr. Gautam, Thank you for taking the time to share your feedback. We’re glad to hear that you found our staff courteous and that you had a positive experience with the services. We appreciate your comments regarding the property maintenance, and we are actively working on improvements to enhance the overall experience for our guests. Thank you also for your suggestion about the accessibility of the resort. We understand that the steep terrain might be challenging for some guests, particularly older ones, and we will consider how we can better address this for future stays. We value your feedback and look forward to welcoming you back! Warm regards,
Good Stay
The place was very calming. Staffs were very polite Loved the pool and spa services But needs a little improvement in the breakfast variety and food in general TV needs an update with Netflix and Amazon prime services
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Mon Apr 14 11:01:51 IST 2025
Dear Nithyashree B, Thank you for sharing your feedback! We're so glad to hear that you enjoyed the calming atmosphere, polite staff, and the pool and spa services during your stay. We appreciate your suggestions regarding breakfast variety and the addition of streaming services like Netflix and Amazon Prime on the TV. We’ll certainly take these into consideration as we continue to improve and enhance our guest experience. We hope to have the pleasure of welcoming you back for another great stay soon! Warm regards,
Terrible Stay
family with 1 kidproperty's location is great! but everything g after that is a utter disappointment. the upkeep and maintenence of the entire property is terrible. it seems the management has completely forgotten about the property and continue to take bookings and cater to guests as and when they arrive. the current state of the property is 1. unclean , unhygienic rooms 2. dirty walls , some with dirt marks , mostly others affected by dampness and mold 3. we booked a villa with jacuzzi... but I couldn't dream of even putting my feet Into this . the way its built and maintained is terrible. 4. furniture peeling off, fabric peeling off, curtains looks unclean.
Room: Villa with Jacuzzi
The Windflower Resorts & Spa, Vythiri has replied on Mon Apr 14 11:01:07 IST 2025
Dear Aruna R, Thank you for taking the time to share your feedback. We deeply regret that your experience at our property did not meet your expectations. We sincerely apologize for the issues you faced regarding cleanliness, maintenance, and the condition of the villa. Your concerns about the state of the property are being taken very seriously, and we have already shared your feedback with our management and housekeeping teams for immediate attention. We strive to offer a clean, comfortable, and well-maintained environment, and we regret that we did not provide that during your stay. We truly value your feedback as it helps us improve, and we assure you that we are addressing the issues raised to ensure a better experience for future guests. We hope you will consider giving us another opportunity to provide you with the stay you were expecting. Warm regards,
Good Stay
The location is good. Facilities are sufficient. The cost involved is on the higher side. The food was good too. The reception desk needs some overhaul.
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed May 28 10:40:40 IST 2025
Dear Ms. Saru, Thank you for your valuable feedback and for rating your stay 4 out of 5 stars. We’re glad to hear you enjoyed our location, facilities, and food. We also appreciate your honest comments regarding the reception area and pricing. Your suggestions will certainly help us improve our services and guest experience. We hope to welcome you back soon for an even better stay. Warm regards,
Good Stay
the location was beautiful and lush 💚, service was good. need more activities and games to engage the teens and young kids.
Room: Villa with Jacuzzi
The Windflower Resorts & Spa, Vythiri has replied on Wed May 28 10:41:25 IST 2025
Dear Mr. Gurusamy, Thank you for your kind review and for rating your stay 4 out of 5 stars. We’re delighted to hear you enjoyed the beautiful, lush location and our service. We also appreciate your valuable suggestion about adding more activities and games for teens and young kids. We’re always looking for ways to enhance our guests’ experience, and your feedback will help us improve. We hope to welcome you and your family back soon for an even more enjoyable stay! Warm regards,
Average Stay
Food was bad
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed May 28 10:42:07 IST 2025
Dear Mr. Purushotham, Thank you for sharing your feedback. We’re sorry to hear that the food did not meet your expectations during your stay. Your comments are important to us, and we will review them with our culinary team to improve the quality and variety offered. We appreciate your input and hope to have the opportunity to serve you better in the future. Warm regards,
Excellent Stay
The property is excellent, so was the food. The staff are quite courteous and friendly. Loved the stay!
Room: Suite Room
The Windflower Resorts & Spa, Vythiri has replied on Wed Jan 01 10:13:30 IST 2025
Thank you, Hope to se you again
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