The resort's location is indeed picturesque and the avenue you pass thru to reach the resort is mesmerising. Even though the spa services were available, the staff seem lethargic to arrange for the services and hence we dropped the idea. Rooms are clean and vibes are good, however, my experience was marred by significant disappointments in the restaurant services and food quality, which overshadowed the positives and left us unsatisfied.
The service was painfully slow and at times confused. Even though there were lesser number of guests, It felt like the staff were overwhelmed, which is surprising for a resort that prides itself on premium amenities.
As for the food quality, it was mediocre at best and unacceptable for a 4-star property. The buffet selections were bland and uninspired. The Coorgi specialties, which should have been a highlight in this region, was not at all on the buffet menu ! and the one which is available in the regular menu wasn't served as there were "no ingredients available". Yes this is the precise answer Ibgot after 45 mkns of ordering Coorg Chicken Curry 😂
On a positive note, the resort's natural surroundings and amenities like the pool and kids' activities (if you're traveling with family) are worth mentioning. But unfortunately, the dining aspect couldn't match up. Expected at least some complimentary Coffee/Tea & snacks in the evening thats not there.
Overall the price tag doesn't feel justified for the services on the offer.