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Review Of The ZEN By SB Hotels

Balun, Dalhousie | 2.9 km drive to Mall Road Dalhousie

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    3.7

    Very Good

    20 User Reviews and 42 Ratings

    Location3.6

    Cleanliness4.3

    Value for Money3.7

    Food3.9

    Amenities4.2

    Check-in Experience4.3

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    Guest Reviews

    Excellent Stay

    Rated 5.0 by rajesh verma . Jun 18, 2024

    Place is very peaceful, and rooms of hotel is awsm specially view from home. Well cleaned rooms and staff is very helpful.

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    Awesome stay

    Rated 5.0 by Deepak Kumar . Couple Traveller . Apr 16, 2024

    I had a wonderful stay at the zen hotel! from the moment we checked in, the staff was incredibly friendly. The room was spacious, immaculately clean, and boasted a fantastic view of the mountains and valley. I would highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway.

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    The ZEN By SB Hotels has replied on May 20, 2024

    Thank you for your glowing review! We're thrilled to hear you enjoyed your stay at our property. Our staff takes great pride in providing a friendly and welcoming atmosphere, and we're glad to hear that your room met your expectations. We hope to welcome you back for another rela... Read more

    Fantastic stay, best view

    Rated 5.0 by Rishu Verky . Couple Traveller . Mar 01, 2024

    Recently stayed at a fantastic hotel in an excellent location. It's nestled in a peaceful area just 1. 5km from the bus stand. The rooms were spacious enough for all four of us, and the bathroom was immaculately clean. The parking space was ample and convenient. The highlight of our stay was the delicious food prepared by chotu bhaiya. His culinary skills were exceptional, and the prices were surprisingly reasonable compared to other restaurants in the area. Overall, it was a great experience. The location, room size, cleanliness, parking, and food were all excellent. I highly recommend this hotel for a comfortable and enjoyable stay. Many thanks to chotu bhaiya and the staff for their hospitality!

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    The ZEN By SB Hotels has replied on May 20, 2024

    Thank you for your kind review! We're thrilled to hear that you had a great experience and appreciated our hospitality. We look forward to welcoming you back for another enjoyable stay! Many thanks from Chotu Bhaiya and the team. Read more

    Amazing

    Rated 5.0 by Abhay Sharma . Family Traveller . Jul 10, 2023

    The stay at this hotel was amazing. The staff, room, and cleaning were nice. Chotu bhai there was good at his work. No matter what the issue was related to travelling. He never hesitated to offer help. Kudos

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    The ZEN By SB Hotels has replied on Aug 23, 2023

    Dear Abhay, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at our hotel was amazing and that you enjoyed the service provided by our staff, the room, and the cleanliness. We will make sure to pass on you... Read more

    Hospitality is good

    Rated 5.0 by Gurkawal singh . Family Traveller . Jun 25, 2023

    Very much satisfied with owners behavior he is gentlemen with good skills. Hotel is good i enjoyed a lot with good view

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    The ZEN By SB Hotels has replied on Aug 23, 2023

    Dear Gurkawal, We greatly appreciate your review! It's wonderful to learn that you had a delightful experience in our well-maintained and cozy accommodations and that you were captivated by the stunning views. Your feedback is incredibly valuable as it guides our efforts for enha... Read more

    Excellent Stay

    Rated 5.0 by love dikao . Family Traveller . Jun 11, 2023

    The hospitality provided by the staff working is great. This place has awesome view points, you get to see snow capped mountain peaks from your room.

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    The ZEN By SB Hotels has replied on Jun 17, 2023

    Thanks for the review Read more

    Excellent Stay

    Rated 5.0 by Priya Sharma . Nov 03, 2022

    we had a wonderful stay…awesome scenic beauty from the property…also the hosts ensured to make our stay extremely comfortable

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    The ZEN By SB Hotels has replied on May 04, 2023

    Thank you for taking the time to write a review about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us and that our services and amenities met your expectations. At the zen, we strive to provide our guests with exceptional hospita... Read more

    Name says it all

    Rated 5.0 by Rahul Agnihotri . Couple Traveller . Nov 03, 2022

    The most zen place i ve lived in the view from the terrace is outstanding and exactly as promises in pictures super fast wifi and if you get to meet the owner he will guide you what places to visit and what to skip according to your stay will always cherish this stay the place is in dalhousie cantt which is one of the safest place to stay

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    The ZEN By SB Hotels has replied on May 04, 2023

    Thank you for taking the time to write a review about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us and that our services and amenities met your expectations. At the zen, we strive to provide our guests with exceptional hospita... Read more

    Very warm and cozy stay

    Rated 5.0 by Yasmin Sidhu . Solo Traveller . Nov 02, 2022

    The zen villa is the best place to stay in dalhousie. Conveniently located with all amenities around and wonderful hospitality by the hosts. The cozy rooms add to your vacation vibes. Ideal for people of all age groups. Would love to stay here again!

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    The ZEN By SB Hotels has replied on May 04, 2023

    Thank you for taking the time to write a review about your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us and that our services and amenities met your expectations. At the zen, we strive to provide our guests with exceptional hospita... Read more

    A nice stay at dalhousie

    Rated 4.0 by Rishi Maheshwari . Couple Traveller . Dec 26, 2023

    Location is easy to reach and it is 3-4 kms before gandhi chowk which is the centre point for khajjiar, chamba, mall road and other attractions. Rooms are fine managed by staff who are very hardworking and friendly. Food option is limited at hotel but you can have it to fill your belly

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    The ZEN By SB Hotels has replied on Jan 03, 2024

    Thank you for sharing your detailed feedback! We're thrilled to hear that our location is convenient for exploring key attractions in Khajjiar, Chamba, Mall Road, and more. It's heartening to know that you found our staff hardworking and friendly, and we're glad the rooms met you... Read more

    Stay at zen

    Rated 4.0 by Smeet Vijay Shah . Family Traveller . Jun 26, 2023

    The property is located at a very weird place. The rooms are good, staff is co-operative. Location is horrible. Not recommended for family.

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    Simple and elegant

    Rated 4.0 by Vishal Malik . Couple Traveller . Jun 25, 2023

    The place was well maintained and cozy. The view was breathtaking. However it is quite far from dalhousie (the city)

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    The ZEN By SB Hotels has replied on Aug 23, 2023

    Dear Vishal, Thank you for your review! We're delighted to hear that you enjoyed our well-maintained and cozy accommodations, along with the breathtaking views. We understand that our location's distance from Dalhousie City (3km from Gandhi Chowk) might have been a consideration ... Read more

    Good Stay

    Rated 4.0 by Parli Arora . Couple Traveller . May 31, 2023

    Caretaker was very helpful and humble. Food taste was good but variety was not due to outside area and less occupied.

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    The ZEN By SB Hotels has replied on Jun 08, 2023

    Thank you for your feedback. We sincerely appreciate your kind words about our caretaker and the delicious taste of our food. We apologize for any inconvenience caused by the limited variety of food due to timing constraints. Rest assured, we continually assess our operational p... Read more

    property location

    Rated 4.0 by jatinder Singh . Family Traveller . Jun 20, 2022

    Hotel तक पहुँचने का रास्ता बहुत रिस्की है बिल्कुल सीधी चढाई है और मोड रिस्की है अच्छा Driver Hi car में ले जा सकता है फिर HOTEL तक भी चल कर जाना काफ़ी मुश्किल है मार्केट तक car में ही जाना पड़ता है Hotel Dalhousie के outside cantt area में है 650mtr पैदल जाने वालों के लिए लिखा हुआ है जो कि नामुमकिन है.

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    The ZEN By SB Hotels has replied on May 04, 2023

    Thank you for taking the time to share your feedback about your recent stay with us. We are sorry to hear that you faced difficulties in reaching the hotel. Our hotel is located in a beautiful, scenic area, and while the roads leading up to the hotel can be steep and winding, we ... Read more

    Average Stay

    Rated 3.0 by Sourabh Shukla . Family Traveller . Jun 12, 2024

    Hotel is located at a peaceful location but it's not at all a perfect place for a family with kids to stay as the market and main area are way too far and we had a hard time finding cabs during our stay.

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    Bad experience

    Rated 3.0 by nitin thakur . Couple Traveller . Jun 03, 2024

    Food is not too good only wall fan not ceiling fans food rates are too high, if you are coming in may or jun e month this place is not right for you

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    Average stay, don’t think the other reviews are honest enough

    Rated 3.0 by Siddhartha Barua . Couple Traveller . May 24, 2024

    Pros: 1. View of mountains from windows, you might be even able to see sunrise from mountains. 2. Rooms are moderately big. 3. Staff are polite and help as much as they can. Cons: 1. Location is far below gandhi chowk which is the main mall area of dalhousie, 30 mins uphill walk from the hotel if you want to visit gandhi chowk or you can take a cab which costs at least 400 rupees just to reach there. There is no good food options nearby and if you want food from the hotel you have to order before 8 pm and will get what you want only if you are lucky. 2. The exact location of the hotel is steep drive downwards if you are taking a car, there is no proper entrance as well. Very weird location allover. 3. Rooms do not have proper ventilation, only one window with net which makes the room much warmer than the outside and not pleasant enough. 4. There is no ceiling fan in the room, only a wall fan which is not good enough. 5. No exhaust fan in the toilet. Overall we felt the reviews are not genuine enough. Average stay.

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    Good stay located at steep hill

    Rated 3.0 by Shivam Arora . Family Traveller . Apr 02, 2024

    Hotel was good but it is located at down hill so you need to be extra careful while driving. You need to walk a bit to reach hotel. Staff is very helpful. View from window is awesome. Food was also good

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    The ZEN By SB Hotels has replied on May 20, 2024

    Thank you for your feedback! We're glad to hear that you enjoyed the helpful staff, the beautiful views, and the food. We appreciate your notes and hope to welcome you back soon for another enjoyable stay! Read more

    Average Stay

    Rated 3.0 by mansi Srivastava . Jan 01, 2024

    Price was very high and the room was not same as shown in picture no balcony no view small conjusted room.

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    Terrible Stay

    Rated 1.0 by Harmeek dhillon . May 27, 2024

    It was the worst place to stay the room had no ac which they said but there was no ceiling fan & room was hot nothing in the restroom no toilet paper or hand soap food was disgusting we order the food but didn't eat anything condition of room was terrible. If u guys we can send you the video. Would not recommend to anyone to stay here

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