The property is located at a serene location in Manali with beautiful views of snow-covered mountains and greenery. Guests have praised the helpful and friendly staff, with the owner being particularly appreciated. The property offers adventure activities and bike rentals. However, some guests have complained about poor service, lack of basic amenities like hot water, and misleading information from the reception. The rooms and tents are clean but some guests found them to be small and lacking in privacy. The food is expensive and tasteless according to some guests.