The location is terrible. After the main road ends You have to drag your luggage for about half kilometre through a three feet wide alley to reach this disappointing place. Neither the beach nor the light house were visible from the room as this piece of drama is surrounded by other hotels (of similar kind) from all sides. The room was ant infested. There is no room service, if you need anything, you have to go to the reception where the extremely rude staff of this hotel sits. I paid for this piece of garbage. It was a complete waste of money. Better stay in a hostel or lodge at much less expense if you are planning to book this hotel. On top of that, on both sides of Kovalam beach, two big drains of untreated waste from all the nearby hotels are flown into the sea which will make you cringe before stepping into the water.
TIPPYS BEACH RESORT
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your
expectations. We would like to clarify a few points mentioned in your review to avoid any misunderstanding for future guests:
Firstly, regarding the access to our hotel, we are located at Lighthouse beach, a popular beachfront area where as you may be
aware no hotels have direct vehicle access. This is common to all properties in this area, as it helps preserve the peaceful pedestrian friendly beachside environment. The parking area is just a 2 min walk from our hotel, and we provide free parking for our guests there.
We always offer luggage assistance. As a standard procedure, we request all our OTA (online travel agency ) guests to share
their contact number at the time of booking so that we can reach out on the day of arrival and arrange for our staff to pick up luggage from the parking area. Unfortunately in your case you did not leave a contact number where we could reach you. In regard to the cleanliness and maintenance of the room we follow strict housekeeping procedures and deep cleaning is carried out daily.