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COUPLE
FAMILY
2.1
Average
8 User Reviews and 18 Ratings
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Guest Reviews
Good
Rated 4.0 by shivam yadav . Family Traveller . Nov 07, 2024
Friendly staff.
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Average Stay
Rated 3.0 by Poorvi Anand . Dec 29, 2023
The stay at the hotel did not meet my expectations. I really feel that the rooms need renovation and constant maintenance. The mattress was in a really bad condition, the pillow size was inappropriate for a sound sleep and the rooms were poorly lit with almost no ventilation. There was no exhaust fan in the washroom. The latch supposed to lock the door was misplaced. The landline that was placed to contact the housekeeping staff was not working which caused a severe inconvenience. The television was not in a working condition. The ambience of the room was not good. There was no constant supply of hot water in the bathrooms as the geyser was absent. The housekeeping staff was asking for a tip after providing each room service. While ordering the food from the hotel itself the hotel staff clearly denied several dishes that were present in the menu as they were unavailable according to them. There was no parking space available in the premises. However, i would like to appreciate the empathetic and caring nature of the owner. As on the onset of my arrival, one of my family member got a really bad stomach infection, the owner helped in providing the medication and light cooked meal. Though, i strongly believe there is a great need to emphasis on the hospitality that the hotel provides to its customer for making their stay a peace.
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Poor Stay
Rated 2.0 by Anil Bajaj . Dec 25, 2023
Small bathroom
room is not paint
western seat broken
blanket is too short
bed make a noise
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Worst experience
Rated 1.0 by Vivek Jain . Family Traveller . Jan 04, 2024
Owner is very polite before the booking confirmation and but as soon as booking is confirmed and free cancellation ends the owner changes tone and refuses to any request. Terrible experience. Do not recommended it to any one.
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Terrible Stay
Rated 1.0 by Ayush Arya . Jan 03, 2024
I was feeling very suffocated in the room. And the room was very strange and the staff's behavior was disgusting and the geyser in the bathroom was also faulty, no action was taken for that and another room was also not provided.
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Room condition is bad and owner's behaviour is very rued
Rated 1.0 by manish rathi . Couple Traveller . Dec 31, 2023
The room's condition is very bad and the owner is also rude. They didn't provide a complimentary water bottle as well.
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Terrible stay. I would never recommend anyone to stay ther
Rated 1.0 by Deepak Painuly . Family Traveller . Dec 30, 2023
I have booked a super deluxe and a deluxe room for my family in late dc 2023, but they were just rooms neither deluxe nor super deluxe. 1. The hotel is outside the city and more away from golden temple
2. The owner was rude and unprofessional. 3. They have centralised air conditioning system but as per owner that system does cooling only not heating. 4. If centralised ac does cooling only not heating, they should pride heater but there was no heater inside any room. 5. No geysers were installed inside bathroom, for hot water you uave request owner everytime. 6. Earlier one reviewer has mentioned that western toilet sheet flap was broken that's true we also find that, i requested the owner to fix it but he didn't accomplish the task. 7. Hot water which you only get on request, comes out of tap very slowly seems r hat person may bath in a hour or two. Please don't expect hot water in evening and late night. 8. No electronic kettle, if you wish to drink hotbor luke warm water forget it. 9. Over and above this the water was chargeable. Owner even charges for water bottle not on mrp but 5 rs above mrp. I have kept that bill for future reference
10. They have installed soap and shampoo dispenser in washroom but all are empty.
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Terrible Stay
Rated 1.0 by Ivninder Singh . Dec 27, 2023
Pathetic services no food available cold behaviour of the manager would never ever recommend this hotel to anyone. Sone