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Review Of Townhouse 330 DLF Phase-2 Near Leisure Valley Park0123401234

Sector 25, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    1.7
    Poor

    45 Ratings, 22 Reviews

    excellent
    2%
    very good
    9%
    average
    9%
    poor
    16%
    bad
    64%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 4

    Rating Categories

    • Location3.1
    • Cleanliness2.0
    • Value For Money2.0
    • Facilities1.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the easy check-in process and friendly staff, but many highlighted serious issues like poor cleanliness, damaged amenities, and a lack of basic necessities like toiletries and proper room maintenance. The property doesn't live up to the images, featuring dirty rooms, malfunctioning facilities, and extra charges for services. The overall experience seems frustrating for several visitors.

    Sort by:

    Positive first
    4.0

    Good Stay

    akhilesh.

    Good.

    Travel Month: Jun 2024

    Room: Classic with Balcony

    1.0

    Bad experience

    rahul d.loyalty-iconcouple

    Property looks totally different as compare to the pictures. The bed sheets are the whole wall or so dirty property. So dull, really bad experience never recommended to anyone.

    Travel Month: Jun 2024

    Room: Classic with Balcony

    1.0

    worst experience ever

    anil.loyalty-iconbusiness

    Very worst experience. Fan is also not working. No ac remote. Full of mosquitoes. Breakfast is not free we have to pay extra amount. Please dont book this oyo

    Travel Month: Apr 2024

    Room: Classic

    3.0

    Average Stay

    ashish s.

    The staff was good check in was easy but the room was like not maintained the almirah had broken doors, no handwash liquid or soap in the washroom and towels. The room walls too were not maintained old paint half scraped off. And the bed was comfortable but the bedsheets were a bit dirty.

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Terrible Stay

    naresh g.

    This was the worst experience which one can experience while staying in this property no response from management. Even they said to change the hotel if we are facing problems no ac working, washroom malfunctioning

    Travel Month: May 2023

    Room: Classic with Balcony

    1.0

    Terrible Stay

    sharad g.

    At the time of check in the manager showed us yhe room. The bathroom was disfunctional. And he has no other option for that problem. He also told us to change hotel by talking to make my trip. But we were in hurry so we have to stay there.

    Travel Month: May 2023

    Room: Classic with Balcony

    1.0

    Terrible Stay

    rajesh d.loyalty-icongroup

    They are not allowing us to stay in hotel. Because they said has book in wrong rate. We will not give u room in this rate. So we have paid thire xtra 400 for stay

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Very Bad Experience

    punit c.couple

    We have reached the hotel & they asked me to check in other hotel property. The hotel property was very poor there is no cleaning in room. There is no water to drink. From the next time I will not book oyo or that hotel again.🤢

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Terrible Stay

    vinay t.

    Hotel is not clean room service is also bad

    Travel Month: Aug 2022

    Room: Classic

    3.0

    Good location, average property

    shimul g.loyalty-iconcouple

    Have seen good days. Poor maintenance, no kitchen. No towels given until next day at 10 am. Ok for just a night. Hotel not very welcoming to guest who used online booking.

    Travel Month: Aug 2022

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ayushi y.

    The caretake was pathetic. Even being female, he was never bothered and denied stay even after confirmed booked. Make my trip services are also too much pathetic. Mmt agent was even not able to speak with hotelliers

    Travel Month: Aug 2022

    Room: Classic

    2.0

    Property

    rohit g.solo

    Location : reachable, food : not provide, hygiene: good, safety: average

    Travel Month: Aug 2022

    Room: Classic

    1.0

    Room was so dirty

    lalit k.solo

    Never book this hotel. No cleaning and even lock not work

    Travel Month: Jul 2022

    Room: Classic

    1.0

    The hotel is terrible.

    ravi s.solo

    No service. No proper water supply. Lacks a lot in cleanliness.

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Nothing like the photos. Not maintained at all

    siddharth k.couple

    Everything was dirty. Dirty room and washroom, lota of garbage on every floor collected in the corridors, foul smells in the room and corridors. Rude staff.

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Terrible

    poonam d.couple

    They charged us extra money to get in. Took alot time to check in. Bedsheets are not clean

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Terrible Stay

    rahul g.loyalty-icon

    You already have my complaint which has not been resolved till date. I would love if you could refund me the extra amount which i paid at the hotel at the time of check in.

    Travel Month: May 2022

    Room: Classic

    1.0

    Terrible Stay

    rahul d.solo

    Worst experience ever in gurgaon stay. Not even wanted to give single star for this property. Worst service i have seen ever. Dirty rooms, dirty toilets, no toiletries. Wifi was not working, no cable tv. Reason given that dish tv was not recharged. Worst guy to welcome you who has no sense to talk and i saw him in a sleeping position all the time in entrance of hotel. Not at all recommended.

    Travel Month: May 2022

    Room: Classic

    4.0

    Stay

    preeti s.couple

    Very nice service and helpful people and staff it was nice experience for me and couple friendly stay and good for

    Travel Month: Apr 2022

    Room: Classic (2X)

    2.0

    Bad service

    sourabh w.couple

    Property location is good but room service is very poor. Not providing the service properly even after a multiple calls.

    Travel Month: Apr 2022

    Room: Classic (2X)

    Townhouse 330 DLF Phase-2 Near Leisure Valley Park has replied on Fri Apr 15 11:15:18 IST 2022

    Hey, sourabh watts! we regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, karan!

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