The property has received mixed feedback from guests. While some noted a fantastic location close to attractions and helpful staff, many reviews highlighted significant cleanliness issues, including unwashed linens, unpleasant odors, and insects in the rooms. Basic amenities like towels, toiletries, and hot water were often missing or malfunctioning. Guests faced poor customer service, unresponsive staff, and discrepancies between advertised and actual conditions. Despite some positive experiences, a consistent theme of dissatisfaction prevails.