The property has mixed reviews from guests. Some guests appreciated the hospitality, room service, and hygiene. They found the location safe and the atmosphere cozy. The staff was friendly and professional, and the services were impressive. However, some guests faced issues with the cleanliness of the rooms and bathrooms, and the maintenance of the property. Some guests complained about the rude behavior of the staff and the unprofessionalism at the reception. Some guests also faced issues with the complimentary breakfast and the amenities provided.