The property's cleanliness was highly appreciated by guests, with many mentioning the spotless rooms and attention to detail. However, some guests faced issues with the services provided, such as the unavailability of WiFi, no refill for coffee/milk/sugar packets, and delayed provision of bath towels. Some guests also faced issues with the room facilities, such as TV not working properly and geyser/intercom being switched off. Despite these issues, the staff was praised for their helpful and polite attitude, making the stay pleasant and enjoyable for many guests.