The property is located in a good location with easy access to malls and major roads. Some guests found the staff to be friendly and helpful. However, many guests complained about poor cleanliness, including dirty bedsheets, broken amenities, and unclean bathrooms. Some guests also reported rude behavior from staff and poor service, including delayed orders and unfulfilled promises of complimentary breakfast. Overall, the property has mixed reviews with some positives but significant room for improvement in terms of cleanliness and service.