The property has received mixed reviews from guests. Some have praised the exceptional service provided by the staff, with warm greetings, efficient check-ins, and helpful concierge services. Guests have also appreciated the clean and comfortable rooms, with thoughtful amenities such as fruit baskets and plush bathrobes. However, some guests have reported issues with cleanliness, including dirty bedsheets and washrooms. Some have also complained about the lack of facilities, such as hot water and TV, and poor quality breakfast. Overall, the property seems to have a friendly staff and comfortable rooms, but some guests have experienced issues with cleanliness and facilities.