The property has decent location and friendly staff, but it struggles with multiple issues. Guests have reported dirty rooms, unpleasant odors, and a lack of basic amenities like towels and proper hygiene. Throughout their stay, visitors faced extra charges despite pre-paid bookings, along with misleading claims regarding complimentary meals. The service has been described as unprofessional, with long wait times and poor food quality. While some enjoyed the ambiance, many found the overall experience disappointing, affecting their recommendations.