The property has a good location and neat rooms, but the service is poor. Guests have complained about unhygienic rooms, washrooms, and food. The maintenance is lacking, with damp walls, holes in sheets, and broken fixtures. The staff is uncooperative and slow to respond to orders. Some guests have reported bed bugs and poor quality breakfast. However, some guests have had a pleasant stay with polite staff, good cleanliness, and convenient location. Overall, the property needs improvement in terms of maintenance and service.