This property has received mixed reviews from guests. Some have praised the friendly staff, cozy atmosphere, and comfortable rooms with great amenities. Others have complained about unclean rooms, broken facilities, and poor service. The property's location in New Town is a highlight, with some guests appreciating the value for money. However, some guests have had negative experiences with check-in and check-out procedures, as well as extra charges for room upgrades. Overall, the property seems to have both positive and negative aspects, and guests should consider their priorities before booking.