The property features a mix of experiences, with some guests praising the clean and well-maintained rooms along with supportive staff. However, themes of poor hygiene, with reports of cockroach infestations and unclean facilities, stand out. There are mentions of a lack of basic amenities and inconsistent services, including missing breakfast options. Several visitors noted the property’s location as convenient, though some found it away from the main city hub. Overall, it appears there's significant room for improvement in management and cleanliness.