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Review Of Tranquil Valley Resort

Chithirapuram, Munnar | 9.7 km from city centre

    User Rating & Reviews

    • everyone
    • family
    • couple
    3.2
    Good

    12 Ratings

    excellent
    25%
    very good
    17%
    average
    33%
    poor
    17%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 4
    • 2
    • 3
    • 5
    • 3
    • 5
    • 5

    Rating Categories

    • Cleanliness3.5
    • Value For Money3.8
    • Food5.0
    • Hospitality3.3
    3.0

    Not a resort but a homestay

    vinay b.loyalty-iconfamily

    It is a homestay and not a resort as marked. Ao no food choices or other things you expect in a resort. The hosts are as any privately owned homestays are friendly. The rooms are near n tidy too.

    Travel Month: Apr 2024

    Room: Deluxe Room Bachelors Not allowed

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    abraham j.

    The home stay is hosted by a husband and wife. The ability to understand what is professional service is the gap they have. They do what they can to there best ability. I want to stop it at here.

    Travel Month: May 2023

    Room: Deluxe Room Bachelors Not allowed

    4.0

    Good Stay

    robin k.

    Breakfast to be paid can be improved with variety. Rest are ok for the price

    Travel Month: May 2022

    Room: Deluxe Room (Bachelors Not allowed)

    3.0

    Good rooms, mediocre hospitality

    mihir s.couple

    We stayed there for 3 days. The rooms were good and so is the property. Location wise it is quite far from major attractions, but since we had our own vehicle it wasn't a major concern. Pros: - good rooms - we were allowed to use the kitchen to cook a light breakfast for ourselves cons: - upon asking for tv, we were told that due to covid, they have not recharged the connection since it would be expensive. - no water bottles were given for the first two days. When asked for one on the 3rd day, we were told a group that checked out in the morning took the entire stock with them. We were asked to purchase it from the store that was close by. Upon confronting that mm t mentions provision of mineral water, we were asked to adjust with tap water. The host's husband (quite a polite person) later came and handed over two bottles. The wife came and informed that we'll be charged rs. 20 for this. Before i could say anything the husband gestured something in malayalam to her and they went away. - upon arrival we asked for someone to help us get our luggage to the room. We were told we've stopped doing so due to covid which sounded irrational. Later they did help us get our luggage to our room. - no food was available due to non-availability of a cook. Overall the good experience was overshadowed by the moments of clumsiness shown by the host.

    Travel Month: Feb 2022

    Room: Deluxe Room (Bachelors Not allowed)

    3.0

    No Covid 19 checks. No social distancing.

    manu r.family

    The host didn't check the temperatures of guests and no sanitizers available in common areas. Host saw mentioning covid subject only on requesting second-day room cleaning which they said due to covid they clean only after check out of a guest. It is a terrible unacceptable reason for guests staying in their property for more than a day. Also, the host managed to offer smaller rooms to guests and keep big rooms shown as a reserve. I was offered a standard room on an argument and when I tried to reach mmt support they had enough rooms to accommodate us.

    Travel Month: Apr 2021

    Room: Deluxe Room (Bachelors Not allowed)

    5.0

    Great

    neta s.couple

    Nice and quite hotel with beautiful view and nice staff. Really good dinner (better to order at advance because they make it special for you).

    Travel Month: Feb 2020 (3-Night Stay)

    Room: Deluxe Room (Bachelors Not allowed)

    5.0

    Nice

    m k.couple

    Nice experience, polite staff, good services, tasty food else what you need for a memorable stay.

    Travel Month: Dec 2019

    Room: Deluxe Room (Bachelors Not allowed)

    4.0

    Great hospitality, felt like home

    mohammed s.couple

    Not in a great location, but it's got a great Valley view. The hospitality was great where the staffs and the host was very helpful. Though the property is small their service is top notch, felt like they are ready to serve you. I opted room with breakfast and there was no big varieties of menu, however the food they served was fresh and delicious South indian cuisine. They also did helped with planning the sightseeing route.

    Travel Month: Sep 2019

    Room: Deluxe Room (Bachelors Not allowed)

    2.0

    Very unethical management

    sourav b.other

    Initially the Hotel refused about our booking to that Hotel. The agent took us to a different lower rated hotel. We stayed there for one day. Second day we moved to the same hotel. It is a very bad experience when I am unable to stay on a hotel what I have

    Travel Month: Aug 2017

    Room: Deluxe Room with Breakfast

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