The property is located in a good location and has comfortable rooms. The staff is friendly and cooperative. However, some guests have raised concerns about the maintenance of the property, including cleanliness issues, cockroaches in the rooms, and poor service. Some guests have also mentioned the lack of basic amenities such as mosquito repellent, tissue paper, and toiletries. On the positive side, guests have appreciated the property's old-time charm, downtown location, and good food. Overall, the property has received mixed reviews with both positive and negative feedback.