The property has received mixed reviews from guests. Some guests have complained about the cleanliness of the rooms and bathrooms, broken interiors, and non-functional electric points. However, some guests have appreciated the location of the property and the food quality at the rooftop restaurant. The property has also been criticized for poor service, rude staff, and delayed room service. Some guests have also mentioned that the property is not suitable for families due to small and congested rooms. Overall, the property needs improvement in terms of maintenance and service.