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You are booking hotel for more than 30 days
East Delhi, Delhi | 2 km drive to Laxmi Nagar Metro Station
188 Ratings, 86 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a lot of clean rooms and a helpful staff, which guests appreciate. It's centrally located, making it convenient for shopping and transportation. However, there are consistent complaints about poor food quality and service delays, along with issues like malfunctioning air conditioning and broken locks. Many guests also note the need for better maintenance and pest control.
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Terrible Stay
Very bad hotel not for proper breakfast and room lock and bathroom TV etc not working properly. Very bad experience
Room: Standard Room
Treebo Mona Grand has replied on Mon Sep 29 12:03:48 IST 2025
Dear Ashraf Alam, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concern highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Good Stay
The rooms were clean. The service was good. A satisfactory experience.
Room: Standard Room
Treebo Mona Grand has replied on Mon Sep 15 17:57:11 IST 2025
Dear Tushar Kaushik, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating the rooms and services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures
Average Stay
Room was clean and good but the AC wasn't working properly. All door locks and washroom lock also broken.
Room: Standard Room
Treebo Mona Grand has replied on Thu Apr 17 16:49:35 IST 2025
Dear Srinibas Ojha, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Good Stay
Nice place to stay. Rooms are clean. Fooding can be improved
Room: Standard Room
Treebo Mona Grand has replied on Fri Mar 28 14:52:38 IST 2025
Dear Guest, Thank you for choosing us and taking the time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels
Bad Break fast and no kettle
Break fast would have better ! It’s bad, no kettle to sip a tea or coffee. Dish and Wi-Fi were not there ! Stinking lift ! Food should have been better, it was below average !
Room: Standard Room
Treebo Mona Grand has replied on Sat Mar 08 20:56:36 IST 2025
Dear Charan, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Excellent Stay
My stay at tree boo mona grand, delhi was amazing the staff was super supportive, got the early check in without any hus or fuss the people over there were super fun and helpful
Room: Standard Room
Treebo Mona Grand has replied on Sat Mar 08 20:56:59 IST 2025
Dear Naman, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo
service.
The experience was not good. room service and order delivery also so bad.. amenities also not provided by the staff.. I called the staff 3to4 times for better service but staff ignored my queries... according to me staff service and behavior is 0..need to improve
Room: Standard Room
Treebo Mona Grand has replied on Sat Mar 08 20:57:30 IST 2025
Dear Gaurav, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Average Stay
The firrings of bathroom and foor handle and lock needs replaceneent as very old and does not funtion propwrly. Also food quality not good dal makhani is made but thwre is no makkhan and all items are of a 3 star catagiry hotel but taste quality and presentation is of a zero star hotel
Room: Standard Room
Treebo Mona Grand has replied on Sat Mar 08 20:57:43 IST 2025
Dear Guest, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Nice experience
Very clean. Good staff. Good experience. Centrally located. Plot phone number to appear in slip. Food was good
Room: Standard Room
Treebo Mona Grand has replied on Sat Mar 08 20:58:02 IST 2025
Dear Shiva, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo
Waste of money to live
businessRoom was very very small and dirty. Door knobs broken and hinges hanging, towel dirty. The bed was just enough to describe room size
Room: Standard Room
Treebo Mona Grand has replied on Sat Mar 08 20:58:20 IST 2025
Dear Bhal, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Terrible Stay
totally different, very old and distinguished. I found a small rat 🐀 on the room which made my night very disturbed 😣,..
Room: Standard Room
Treebo Mona Grand has replied on Sat Mar 08 20:58:40 IST 2025
Dear Mohammed, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Poor Stay
shivering ऑन the वाल, plaster were broken in the room, at the time of invoicing computer hanged, so invoice didn't provided.
Room: Standard Room
Treebo Mona Grand has replied on Fri Dec 13 14:53:56 IST 2024
Dear Samir, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Pleasent stay
Hotel is clean, breakkfast quality can improved. Hotel needs to pay attention on electrical fitting such as exhuast fans and ac servicing on reguak basis. Points for night lamp to be installed in evsry room
Room: Standard Room
Treebo Mona Grand has replied on Fri Dec 13 14:53:24 IST 2024
Dear Guest, Thank you for choosing us and taking the time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels
Terrible Stay
Horrible Experience – Stay Away! I had a terrible experience at this hotel. From the moment I entered the room, it was clear the management does not prioritize maintenance or guest comfort. The bathroom was a disaster: the knob on the door was broken, the exhaust fan didn’t work, and to top it off, the shower wasn’t functioning at all. When I requested basic essentials like towels, the staff didn’t provide them. Despite multiple complaints, nothing was fixed during my stay. This place is far from hospitable and definitely not worth the money. Do yourself a favor and book elsewhere!
Room: Standard Room
Good
Budget and pleasant stay, good food. Value for money. Co operative and well trained staff with good behavior
Room: Standard Room
Great stay at hotel
it was a satisfying stay break fast was good enough and had variety of food items cleaner rooms and lobby
Room: Standard Room
Service not good
businessPhone not working. Every time if we need than we need to go reception from 4th floor. Water leaking from ac. Rat in the room. Daily cleaning was done by them. No issue.
Room: Standard Room
Terrible Stay
2 rats inside the allocated room. I informed the hotel to give another room and he refused to do so. I spend whole night in awkward fear situation and not completed well deep sleep in this hotel. Worst experience
Room: Standard Room
Good Stay
Good location near by market place and mall rooms are clean but the house keeping staff should be trained fir hotel culture which needs improvement
Room: Standard Room
So so experience
So so experience. No windows in rooms. Restaurant is not within hotel premises. Food is ordinary. Bathroom is spacious. Room is small.
Room: Standard Room
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