The room was satisfactory, but the towels appeared old and unhygienic. The customer service was quite disappointing — several hours after I checked out, the staff called me of damaging a tea cup or similar item. I am certain this was not caused by me, yet the call felt unprofessional . When I firmly denied the claim and asked for clarification, they ended the call. Overall, a very unpleasant experience with the staff’s attitude and handling of the situation.
Treebo Premium Palmyra Milford, 2 Km From Alleppey Beach has replied on Thu Oct 23 19:54:30 IST 2025
Dear Nihal Hadi, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures