The staffs are not proactive, reactive to the need when told. Room cleaning, refilling of water, tea bags - all need to tell them daily. The full glasses side and adjacent varanda, table, chairs there are not cleaned at start and also daily. On reaching at 9.30 an on the entry date they given room at 12.30. On exit day they were very strict about 11.00am exit time despite of stated complementary 2 hours on availability of rooms. Overall, a mediocre or non-standard staying.
Treebo Prince Plaza has replied on Tue Mar 18 15:15:06 IST 2025
Dear Guest
We regret to hear about your less than satisfactory experience. We are taking measures to improve our services especially in room cleaning and communication. Also, we commit to providing more clarity on complimentary hours. We appreciate your feedback and promise to enhance your future stays.
Best Regards,
Hotel General Manager,
Treebo Trend Prince Plaza, Paldi