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Fatehabad Road, Agra | 4.7 km drive to Taj Mahal
36 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's prime location near the Taj Mahal, making it easy to explore. The room quality is noted to be well-maintained and hygienic, but many have faced issues like hot water shortages, inadequate breakfast choices, limited staff experience, and cleanliness concerns. While some staff members are helpful, overall service leaves much to be desired.
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poor hotel dirty room linen
poor hotel service is very pethatic I had order some dinner food they not gave any kind of salad after many remainder also and my room is breakfast included but they serve in breakfast only table not buffet and they give me only aalu paratha and tea but in hotels clearly mentioned treebo standard breakfast menu but they denied and I had asked for some boiled egg and omlette again they denied waiter says it's chargeble. my money is totally waist .and I had a two rooms
Room: Deluxe Room|Standard Room
Treebo The Royal Taj, Near Taj Mahal has replied on Mon Sep 08 16:12:12 IST 2025
Dear Dinesh Kumar, Thank you for choosing to stay with us and giving us your valuable feedback. We will certainly look into the improvement areas highlighted by you and our team will take appropriate action on the same. We will definitely put in our best efforts to improve the food experience as suggested by you. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures.
Terrible Stay
first washroom of the allotted Room is in terrible condition, when we have asked the hotel staff they changed the room, in that bed sheet is not in good condition towel is also not there, in morning breakfast time hotel staff asked me to pay the bill, when we have asked our booking is with breakfast then they checked but we feel very awkward as all the other guest watching all this in the restaurant.
Room: Deluxe Room
Treebo The Royal Taj, Near Taj Mahal has replied on Sat Mar 29 22:58:40 IST 2025
Dear Sachin Dutt, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
bed experience
solovery bad experience, no hot water, no blanket,no towel, rooms lights are not functionality not proper.
Room: Deluxe Room
Treebo The Royal Taj, Near Taj Mahal has replied on Wed Mar 12 00:24:06 IST 2025
Dear Kiran, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Average Stay
familyLet me tell you the only Good part was the Room quality, it was well maintained and hygienic but they didn’t provide the basic stuff like water, tea coffee ready to make kit due to shortage and hot water in the bathroom , next day morning they gave Emerson coil for water heating. The complimentary breakfast was also limited only paratha was served. But the staff was courteous though they were inexperienced. If they improve on providing basic services it can be a nice place for budget hotel needs.
Room: Deluxe Room
Treebo The Royal Taj, Near Taj Mahal has replied on Wed Mar 12 00:23:47 IST 2025
Dear Sameer Gotee, Thank you for sharing your feedback. Thank you for appreciating the room. We will look into the concerns you have highlighted. We look forward to hosting you better next time.
Poor Stay
Very poor hotel, people are drinking alcohol and smoking openly and talking in abusive language not recommended for any familly
Room: Deluxe Room
Treebo The Royal Taj, Near Taj Mahal has replied on Wed Mar 12 00:22:47 IST 2025
Dear Chandra, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concern with our team. We regret falling short and hope to serve you better next time.
An Average to bad Experience
family with 1 kidThe staff was amazing, helpful and knowledgeable. Hotel is in the centre of Agra close to Taj Mahal which makes it easy for visit. However, there were baby cockroach in the room and the walls were damped because of which there was a particular pungent smell. Further, on the first morning we had to do the breakfast in the basement and there was a foul smell of washroom. Room lock was also a issue. Also there was extreme noise of the other guests as they were shouting in the corridor and the hotel management was unable to control it. There is no hot water facility in the hotel
Room: Standard Room
Treebo The Royal Taj, Near Taj Mahal has replied on Wed Mar 12 00:20:14 IST 2025
Dear Anubhav Sharma, Thank you for sharing your feedback. Thank you for appreciating our staff. We will look into the concerns you have highlighted. We look forward to hosting you better next time.
Good Stay
Room was nice. Bt hot water was not available
Room: Standard Room
Treebo The Royal Taj, Near Taj Mahal has replied on Wed Mar 12 00:19:44 IST 2025
Dear Guest, Thank you for sharing your feedback. We are glad that you enjoyed your stay with us. We will look into the concern you have highlighted. We look forward to hosting you better next time.
Ok experience
Pros location is near to taj mahal cons my room's bathroom flush cistern was not working so was a bit of uneasy situation. On repeated complaints also, the staff did not repaired it ( don't know why) however they changed my room the next morning. The complimentary breakfast also had very limited options. Only veg was available. Quality could have been better as well. Also the service was very slow and bit delayed.
Room: Standard Room
Poor Stay
Not proper cleaning in room and bathroom. No supply of hot water. Water was dirty. Food quality was average
Room: Standard Room
Excellent Stay
soloThis is a beautiful hotel! it’s clean and has a lot of comfort items to make you feel at home. The best stay ever.
Room: Deluxe Room
Excellent Stay
soloThe hotel was wonderful. It was even better than expected. The price was amazing. There were great restaurants within walking distance. Would definitely stay there again.
Room: Deluxe Room
Excellent Stay
soloThe best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy.
Room: Deluxe Room
Good Stay
It was overall good.
Room: Standard Room
Treebo The Royal Taj, Near Taj Mahal has replied on Mon Jan 22 15:27:49 IST 2024
Dear Soheb, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
Terrible Stay
It looks like the room has never been clean since its opening. There was dust everywhere, even the kettle had dust. The worst and worst part there was bed bugs and still suffering from itching. Me and my family did not sleep for even a minute. Worst experience ever. Never recommend anyone to stay at this hotel and go through the same disaster.
Room: Standard Room
Treebo The Royal Taj, Near Taj Mahal has replied on Sun Jan 14 20:56:35 IST 2024
Dear Jolly, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Bad quality rooms
Poor breakfast, poor service & bad quality rooms & washroom flooded with water. No heater was provided
Room: Deluxe Room
Treebo The Royal Taj, Near Taj Mahal has replied on Sun Jan 14 20:55:55 IST 2024
Dear Abhishek, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
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